PayTM Mobile Solutions Complaints & Reviews

This is for the information of all that the advertisements on paytm are fraudulent. Yesterday, i tried to place an order for 4 female panties. The cost of one female panty is 39 + 29 as shipping charges. The company will not be sending me four parcels in case i order for four panties. The cost of shipping comes down if the quantity is more. But the merchant charges x 4 times. I contacted paytm customercare but of no help. I told them pointblank that this practice is not permissible and by way of these ads, the paytm is allowing the merchant to charge more than the advertised price. Paytm is not ready to listen.In this way, the paytm is not working in the best interest of the customers but is working for the merchants.

Customers to take a call. My telephone number is [protected]

Respected sir/ mam,
My name is lokesh chawla. I made payment for an electricity bill through paytm on 16 may 2016 worth rs.710. I had rs.15 as wallet balance in my paytm account and remaining rs.695 i paid through my bank account through netbanking (South indian bank). After i made the payment for the electricity bill, i checked the order history in my paytm account and i saw that the status as "payment is still awaited". The order id is "[protected]". My paytm id is [protected]@gmail.com. My mobile number is [protected]. I contacted paytm through email and told them the whole story (There are no phone numbers provided on paytm website, so email is the only option). I got a reply, that in some cases bank holds the payment for 2-3 days. So, i replied ok, i'll wait for another 2 days. After 2 days, i checked the order history and it displayed that transation has been failed. I contacted paytm again and told them that the transaction has been failed. I got a reply that in case your transaction is failed, and the balance has been deducted from your bank account, the same will be reflected in your bank account within 3 days. Even after 3 days, the balance was not reflected in my bank account. So, i contacted them again. They replied that it takes 3-10 days, to reflect the balance into your bank account. Now, the case is, it has been more than 10 days, but still the balance has not been credited/reflected into my bank account. Paytm has now even deleted that order id from order history.

I am enclosing the particular files related to the above mentioned case.

So, i request you to look into the matter and help me to get the money back into my bank account i. E rs.695.

Regards,
Lokesh chawla.

Ticket # 02245367 : payment failed
Hi[protected],
Thank you for writing in to us. Your ticket no is 02245367.
We will get back to you at the earliest.
Thank you for your patience.
Paytm care team
[protected], name: | email id: [protected]@yahoo.Co.In | order number: [protected] | message: payment not recive till time. | issue type: payment failed | time: 16/5/2016 |

Dear Sir
I have order for power bank ambrane on dated 28/5/2016 at night through eBay and payment done through paytm via bank of Baroda mobile banking at that time 632.06 RS debited from my acc[protected] and transaction ID generated and transaction failed shows the snap shot of payment also attached herewith so I request you to refund the said amount in my AC.
Thanks
Hitesh

Dear sir. I had paid 6 cesc bills at 2days ago. Money has been deducted from my paytm account but cesc says bill not paid.
My paid invoice number is 211092, invoice date is 28/05/2016.

When I contact at paytm customer service, they told me due to some technical issues it can take some time. But till now I am not getting any types of solutions or support.
Paytm fraud me. Paytm has not exactly any customer care number. They only like to reply only on email.. This is too much . Please help me regarding on this.

Transactions done on 30-Apr-2016 by Paytm wallet with details Paytm order #[protected], Paytm wallet transaction id :[protected] for Airtel Postpaid Mobile [protected] Bill Payment has been cancelled by the operator .Airtel has cancelled the transactions done by Paytm & charged 79 Rs. to me .So, i request you to please credit 79 Rs. into my Paytm wallet

I thought Paytm was really "seal of trust and they cared" until May 13th 2016!

I recharged my phone with amount of Rs.250(fortunately not a huge amount!) and my Paytm order(No [protected]) summery said that the recahrge was successful.Money got deducted from my bank account but my phone was never recharged!

I waited for "5-7 Business days"(as they say) to either get my recharge or get the refund, but neither of it happened.

And then the chasing saga began! I drop an email(the only way they would like to talk to you since there is no toll free number of theirs!They said on of the numbers was toll free but it costed me ISD rates!) to paytm, they blamed my phone operator.
When I called up my phone operator, they blamed my bank service and when I chased up my bank service, they blamed Paytm!

Paytm was kind enough to reply to my initial mails but then they really got busy and couldn't afford wasting time on me(and god knows how many others!) and stopped replying to my mails.

I don't know whose mistake is it, but if the recharge is done from Paytm, I will approach ONLY Paytm for my solution.I can't keep chasing phone operator, bank service, vegetable seller, traffic police, college principle etc to know where is my money gone.

I don't have hopes of getting my money back but just wanna see for the one last time if Paytm really cares!

PS:Am never going to use Paytm ever again.I know Paytm would not care for loosing single customer like me!hah!

Dear Respected Person

i have bill payment through paytm to BSNL landline bill pay i have 2 transaction 1) is Rs.665- and 2) is 1129 in month of feb.2016 then one transaction success of Rs.1129 but Rs.665 is success in paytm but not transfer to BSNL then i have call to BSNL refund my payment but the are is talk with us i have not received any transaction of Rs.665 through paytm then i have send Email to BSNL and paytm with attach bank statement and all details in last 3 moth i have send Email around 10 to 11 mail but only one answer in BSNL i have not Revived payment so please you are short out my query and please refund my payment as well as soon if you are not response proper then i have help with GRAHAK SURAKSHA and CYBER CRIME also so you help me refund my payment to BSNL
i have attach with here file of HDFC bank statement this statement showing my payment you are collect so please find and process my refund payment.

thanks and regarsd
Ronak Vyas
+91 [protected]
Email - [protected]@yahoo.com

The order number [protected] for speedwav foldable car travel dinning tray /bottel holder beige colour set of two which i received on 28/05/2016
the colour is black and beige
sir i fail to understand after giving order for beige colour how come black colour is been delivered
i really hurts to say that such a reputated company makes such a mistake
now i have to leave for outstantion on monday 30/05/2016 and didnt get the product as per my demand
so request to look in to this matter immediately
hoping your instent reply in this regard's
regard's
deepak
[protected]

I have recharge 3 times of 350. One time it was success and 2 times rupees has deducted from account to failure recharge.. And due to failure recharge i couldn't get back my money... So refund my rupees in my account. It is sowing transferred to bank... Refunded to your paytm wallet... Bt i haven't get my money back... This problem has completed 3days... And there is sowing it will be back 4 working days.. Kindly solve this problem i'll be regarded.

I made a recharge early morning at 12.16 am of order no. [protected] of airtel mobile number [protected] of Rs 249 via using net banking.. That was for internet recharge of 1gb for 3g Speed.. It shows it is successful..But i did not get my internet recharge..The same amount has been deducted from my bank account..
Kindly help me to understand the current status regarding my query.What is the obstacle and why i am not getting internet recharge even after getting the message regarding submitting the amount...

I finished the same internet recharge from my mobile appplication of paytm. My Mobile Number is [protected].

Himanshu Sharma

Seller : Geo Sales

I have Order Panasonic ER206KK Trimmer For Men (Black) product from Paytm.com and they did fraud with us

They were giving us a cheap deal of 34 Rs. when i ordered it it was successful and after 1 day it has been automatically refund with our paytm wallet.
I am really disappointed with this and need an action from consumer forum.
Why they are advertising these deal in market.

A few days ago I had bought a 'Smittens' chocolate Rs-80/70 gm from a local shop. There was Rs-40 free paytm cash on the pack with a promotional scratch code. I used the promotional code on the paytm site to recharge my paytm wallet. However, it said that the code has already been used. I feel that it was a deliberate attempt to cheat consumers. They promised free mobile recharge but did not abide by it

I have been following up your support team since 1 month regarding updation of mobile number.
Complaint no 1-ticket # 01745842
Complaint no 2- ticket id [protected]jb8h7aad
I lost my mobile and got new number, due to secure login, system will send the otp to my old number, due to this issue i am unable to even login with email id to your portal.
Even i am not able to talk to customer care due to my new number has not yet registered.

Kindly update my mobile number to [protected]
My login id [protected]@gmail.com

Can't login to my account with email id [protected]@gmail.com and mobile no [protected]. Everytime an otp verification comes but I have lost access to that particular mobile number. I have tried to contact paytm through email. But they are not responding. It's very disappointing service from paytm. I have unused wallet balance of at least 200 & I can't use that

Dear Sir,

I was booking train ticket through Paytm wallet. Due to some problem the ticket was not booked but amount Rs. 703.21/- was deducted from my wallet.

In IRCTC it is showing money refunded to paytm wallet but the same is not reflecting in my paytm wallet..

My train ticket booking transaction ID is [protected]. My paytm wallet transaction ID is [protected]. I even received Rs. 9 as promo offer without the tickets was booked...

Kindly check and refund my money as soon as possible..

Thanking you.

I bought laurals men's watch from paytm throw courier but when i open the packing then watches some parts are opened & the paytm order no. Is [protected]. Kindly refund my money or send me another watch..rply me urgent.. I'm also not satisfied with paytm because it's my 1st shopping from paytm & not good& customer care also don't pick the call.

Regards
Tarun

Dear sir,

Few day back my sister got call from stranger asking that calling from sbi.

And used the card details and purchase from your app.

A/c holder name : tinoiya sara mehandihusen
Card number : [protected]
Branch : state bank of india.
Amount : 18, 000/- appxmt.

Kindly check the details and please cancel the purchase from mention debit card.

And reimburse the amount on priority or provide the details of paytm account holder who purchase the stuffs.

Regards,
Gulam mohyuddin.
+91-[protected]

Sir, i buy a lenovo laptop in paytm i paid money through online ₹ 32589, after i ordered the laptop it's take much time to delivered, so i cancel the item, item is returned to origin center but my money is not refunded to me.. it's take more than 16 day's time but my money is not given.. I'm complainting many times in paytm but they said we are refunded money to your account but money is not credit in my account..my order id is sending in screenshot..sir please take action immediately..

Sir,
I recharged my dth tatasky (Id-[protected]) rs. 100.00 on 23/5/2016 at 18:08 by indian bank, tilak nagar, new delhi-18, vai paytm. Rs. 100.00 withdraw my a/c at same time. Bank sent msg about it (Msg copy included). But my dth not recharged till today (27/5/2016). Plz. Check it & refund my amount as early as possible. My detail follow:-
Regards,
Prateek dawar, ([protected])
A/c no.- [protected],
Indian bank, tilak ngr, delhi