PayTM Mobile Solutions Complaints & Reviews

Sir, i buy a lenovo laptop in paytm i paid money through online ₹ 32589, after i ordered the laptop it's take much time to delivered, so i cancel the item, item is returned to origin center but my money is not refunded to me.. it's take more than 16 day's time but my money is not given.. I'm complainting many times in paytm but they said we are refunded money to your account but money is not credit in my account..my order id is sending in screenshot..sir please take action immediately..

Sir,
I recharged my dth tatasky (Id-[protected]) rs. 100.00 on 23/5/2016 at 18:08 by indian bank, tilak nagar, new delhi-18, vai paytm. Rs. 100.00 withdraw my a/c at same time. Bank sent msg about it (Msg copy included). But my dth not recharged till today (27/5/2016). Plz. Check it & refund my amount as early as possible. My detail follow:-
Regards,
Prateek dawar, ([protected])
A/c no.- [protected],
Indian bank, tilak ngr, delhi

This the first time, I used Paytm for mobile recharge and it was really disappointing.

I recharged my mobile On 23.05.2016 by 222 Rupees it was deducted from my bank account but I didn't get the recharge.

Repeatedly trying it was continously failing.

I want my amount back to my bank account as soon as possible if your transaction to recharge fails then how can you debit the amount from my bank account.

Place take further messes otherwise I have to take legal action against this.

Sir i am recharging my mobile in today morning but amount is debited in my account but balance is not credited to my mobile
Operater is bsnl
Amount is 550 rs full talk value
Order id [protected]
Please solve the problem sir
I will wait for reply
I hope
As soon as possible the problem is resolved
The recharge is done through mobile paytm app in around 11.20 am time

Dear sir,

on 12 th may i paid bescom bill of rs.489/- thr paytm. (rs.200/-from my paytm wallett and rs.289/- from my credit card)

The order no -[protected]

till date the bill amount is not credited to my bescom account and hence i would request you look into the transaction and refund the amount to me at the earliest.

Thanking you,

v k balur

I had raised request for change mobile number on 9th may 2016 and I have reference no for this. On 12th may, I added money to wallet.
I have updated mobile number and old mobile no is not active and not with me.

Paytm has the policy that they have only mobile number verification although email is present in account. So, i have raised 9 tickets for reset password because paytm allows either reset OTP to mobile or reset link to mail id.

In actual, Nothing action initiated for change mobile number and nothing happening to this account.
It is frustating that ticket no is generated no reply and escalation contact is available. So, you can't catch them for status.

Registerd mobile: [protected]
New no: [protected]
email: [protected]@gmail.com

I don't have any bill you rascals... I have not purchase the missing product as i have arranged the same from my unused product.

Bhai or behen jo bhe mail kr rahe ho baat nai smjh aa rahe tmhe. Maine koi product purchase nai kiya maine purana product jo pahle mere pas purifier tha uska hi pre filter bowl set use kr liya toh kaha se lau duffer peoples.. An padh ho bhai tm log tbhi toh baat nai smjh pa rahe ho

Agar mail smjh nai aa rahe to call kr liya karo smjha deta hi mai... Saaf saaf bol raha ki mere pas bill nai hai aur maine apne puarne used purifier se wo product nikal ke apne new ro me install krke use kr liya..

Ab bhe baat nai smjh aa rahe toh u r just cheaters..
Aur thora bhe sharm hai toh missing product ke refund kr do aur mai lyf me kvi paytm se koi product nai lunga yad rakhna... Cheaters... Aur ye mt sochna irriate hoke mai mail krna band kr dunga.. Mai apna refund lekar rahunga...

Tm copy paste karo mail ko mai bhe krta hu... Tum ko paisa milta hai mail krne ke lyea mujhe mera refund chayea... Koi senior dekha itna kahani to jawab dena tm log... Mai to continue rahunga tmhara dekhte hai kb tk continue rahega...

Ye mera 100 mail hai phir bhe koi resolution nai... How irresponsible you and your company is... Bull company... Fraud

I have paid 500 rupees ebill for ugvcl (Lightbill).
Paytm
Transaction receipt
Order no: #[protected]
Operator reference no: #ptm[protected]
Wed may 25 2016
[protected]
[protected]@gmail.com
Bill payment uttar gujarat vij [protected] for rs.500
Total rs.500
Amount paid rs.500
This ebill was not still update in ugvcl website in my account online payment pending pl. Do the necessary action with ugvcl website and solved my problem as early as possible and reply me

Sir.

I have food order to food panda in 2 times on (24 may 16) my account is debited rs. 311.85 & rs. 311.85. But order was not process from food panda. So, i request you to please credit the both amount in my account. Transaction details are mentioned below...


Hi there!

You just made a payment to food panda rs. 311.85 was deducted from your paytm wallet.

Your updated paytm wallet balance is rs 0.4.

For future reference, your transaction id is [protected]. If you need any further assistance, please visit us at https://paytm.com/care

Thanks,

The paytm team


Hi there!

You just made a payment to food panda rs. 311.85 was deducted from your paytm wallet.

Your updated paytm wallet balance is rs 0.18.

For future reference, your transaction id is [protected]. If you need any further assistance, please visit us at https://paytm.com/care

Thanks,

The paytm team

Sir,

I had made payment thro' you for rs. 948.00 on 19.04.2016 vide i. D. No. [protected] and another payment of rs. 898.00 through opertor reference no. [protected] on the same day. But i have been informed by airtel that only rs. 898/-had been received by them and another payment had not been received. It is requested that the payment of rs. 948.00 made by me through you may kindly be returned to me at the earliest. I had tried to contact you but unable to go through. Urgernt action in this regard is requested.

Mali ram meena
[protected]

I have ordered Two FILA Shoes from Paytm on 18 feb. 2016 and i have received that shoes on 21 feb. 2016.
In these three month, i used to wear this shoes only for office purpose.
Now, this time condition of shoes is very bad.

I don't this is a FILA original product or duplicate, because if it is original then i don't think this would come.

Please do something from which i can satisfy the services.
Please find the attach shoes pics and order details.

I have ordered a trimmer which price was showing rs. 34 at the time of ordering the product so i have ordered this by paying the amount with my debit card which was a harassment for me.
Order was successful placed at that time but few hours later seller cancelled my order himself.
I don't want any refund i just want that product at which price i ordered.

Hi,

This is mageshwaran, i am using frequently the uts mobile apps to book unreserved tickets for traveling suburban chennai.

Recently, i have recharged my wallet balance through online paytm - ag on 24th may 2016 and transaction reference [protected]. It got failed but the amount was deducted in my icici savings account bank reference for transaction [protected]. I have enquired with icici and confirmed that...

Dear team paytm,
Refer my bank transaction number[protected] dt. 03.05.2016, wallet recharge failed and balance deducted from my account against bank transaction number[protected] dt. 03.05.16 amounting to rs. 500.

I have communicated various times with team paytm, they ask about pdf copy of my account statement which i have submitted earlier (Again enclosed).

As per statement, 3 transaction done on 03.05.16

1. Transaction ref number:[protected] transaction successful.
2. Transaction ref number:[protected] transaction failed and refund not received.
3. Transaction ref number:[protected] transaction failed and refund received on 05.05.16.

But till date i have no resolution from paytm against sr. No. 2. Paytm is not responding against this issues.

My earlier communication tkt numbers are:
02379013
02375640
02062499
02061047

Paytm representative is not trying to solve my issues. No body contacted till date to solve my issues which is just showing cheating behavior of company.

Matter most urgent. Now i ma proceed to consumer court to highlight the issue with media channel intervention.

On 20/05/2016 I have transferred 250 Rs from my HDFC Account to paytm wallet. Amount was Debited from account but not added to paytm wallet.
Order Status was transaction failed but the amount was debited from account
I tried contacting paytm customer care but was not able to.
contacted paytm through mail and the ticket number raised was 02587146

Please refund the amount to my bank account or add it to paytm wallet.
Recharge Transaction / Order Id : [protected]

[protected]

[protected]

[protected]


hope paytm will reply me soon.
Thanks in advance.

Hi,
We have purchased a Juicer Mixer Grinder having Model number: HL7715 from PayTm. The delivery was made on 23rd may 2nd half.
When I un-box the product I found that the motor top on which jars are getting fixed is not properly aligned. It looks down at one side. Result of this if we attach Juice sieve it touched the body of the Juicer when start rotating.

I tried calling various times in PayTm Customer care number[protected] but did not get any option to connect with some customer care executive so that we can raise a complaint.
So I decided to raise a written complaint.

Though we have raised a request on Philips service center. They have not visited our place as of now.

Please give me some direct number where I can raise my complaint because if this issue does not get resolved then we might have to raise a replacement request.

Please assist.

Regards,
Sachin
[protected]

Hi Team,
I have ordered an Electrolux ES18M5C 1.5 Ton 5 Star Split on Tuesday, May 17, 2016 .Recieved it on May 24 at 3.30 PM with Order# [protected] .called service guys to install it today and found out door unit is damaged oil/gas got leaked and packet is filled with it.

I need replacement as soon as possible .Really not sure how could you send such trash to people this is not acceptable .Heard of Paytm as fraud and fake company experienced it now unneccesarily wasting time and money of customers.
Just close your company if you are unable to resolve issues.

Hi paytm,
This bhupender kumar befor some days one of my friends had order two jeans from paytm. Paytm marketplace order #[protected]
Paytm wallet txn id [protected]..
I have to return this product but yet no body is there to pic up the item. I have already talked with customer care they told me that within 24 hr some one will be there to pic up the item. Nobody is there to pic up it has already 5 days..
Help me in this regards.

I placed an order for the mentioned trimmer at Paytm for Rs 34 which got confirmed on 21st of may and i got the mail regarding the Order no. [protected] with the estimated delivery 25-28th May and the shipping date 23rd May. And the other they cancelled it themselves and i got the mail regarding that. I called the customer care and talked to Aman Powarwal about the scenario and when he couldn't provide me the solution I requested him to make me talk his senior. He said i wont be able to connect you to my senior as he's not available right now and i asked him that why have you guys mentioned 24*7 service on the website then. So he kept me on hold and connected me to his senior(Brijesh Tripathi) who as also unable to resolve the issue and connected me to his senior(Piyush Goyal) and again same thing happened and he connected me to his senior (Rishabh Tyagi) who told me it was a technical error and the solution is you have to place new order.But the price was increased by then.

Hello my name is pankaj and registered mobile no is [protected]. Yesterday i did payment of 2 bills and used promo codes as well but didn't get the cashback till now
Details of payment
1. Order no [protected]
Payment of bses electricity bill of 640
Cashback 19 not yet received

2. Order no [protected]
Payment of 1281 cashback 75rs not yet received.