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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
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+91 12 0477 0770
8034
3676
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PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 702

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S
Sawrabh Raj
from Noida, Uttar Pradesh
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Refund issues

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Dear team paytm,
Refer my bank transaction number[protected] dt. 03.05.2016, wallet recharge failed and balance deducted from my account against bank transaction number[protected] dt. 03.05.16 amounting to rs. 500.

I have communicated various times with team paytm, they ask about pdf copy of my account statement which i have submitted earlier (Again enclosed).

As per statement, 3 transaction done on 03.05.16br...
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H
Hamsa07
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in recharging

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

On 20/05/2016 I have transferred 250 Rs from my HDFC Account to paytm wallet. Amount was Debited from account but not added to paytm wallet.
Order Status was transaction failed but the amount was debited from account
I tried contacting paytm customer care but was not able to.
contacted paytm through mail and the ticket number raised was 02587146

Please refund the amount to my bank account or add it to...
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S
sachin0682
from Bengaluru, Karnataka
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Juicer mixer grinder philips hl7715

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Hi,
We have purchased a Juicer Mixer Grinder having Model number: HL7715 from PayTm. The delivery was made on 23rd may 2nd half.
When I un-box the product I found that the motor top on which jars are getting fixed is not properly aligned. It looks down at one side. Result of this if we attach Juice sieve it touched the body of the Juicer when start rotating.

I tried calling various times in PayTm Customer care...
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Address:500089
Website:paytm.com

Hi Team,
I have ordered an Electrolux ES18M5C 1.5 Ton 5 Star Split on Tuesday, May 17, 2016 .Recieved it on May 24 at 3.30 PM with Order# [protected] .called service guys to install it today and found out door unit is damaged oil/gas got leaked and packet is filled with it.

I need replacement as soon as possible .Really not sure how could you send such trash to people this is not acceptable .Heard of Paytm as fraud...
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B
bhupender31
from Chennai, Tamil Nadu
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Return of the product..

Address:Shahjahanpur, Uttar Pradesh, 242001
Website:paytm

Hi paytm,
This bhupender kumar befor some days one of my friends had order two jeans from paytm. Paytm marketplace order #[protected]
Paytm wallet txn id [protected]..
I have to return this product but yet no body is there to pic up the item. I have already talked with customer care they told me that within 24 hr some one will be there to pic up the item. Nobody is there to pic up it has already 5 days..
Help me...
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A
Akshit700
from Mumbai, Maharashtra
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Panasonic er206kk trimmer for men (black)

Address:Gautam Buddh Nagar, Uttar Pradesh, 144003
Website:paytm.com

I placed an order for the mentioned trimmer at Paytm for Rs 34 which got confirmed on 21st of may and i got the mail regarding the Order no. [protected] with the estimated delivery 25-28th May and the shipping date 23rd May. And the other they cancelled it themselves and i got the mail regarding that. I called the customer care and talked to Aman Powarwal about the scenario and when he couldn't provide me the solution I requested him to make...
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P
Pankaj0001
from New Delhi, Delhi
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Cashback not received yet

Address:New Delhi, Delhi, 110058
Website:paytm

Hello my name is pankaj and registered mobile no is [protected]. Yesterday i did payment of 2 bills and used promo codes as well but didn't get the cashback till now
Details of payment
1. Order no [protected]
Payment of bses electricity bill of 640
Cashback 19 not yet received

2. Order no [protected]
Payment of 1281 cashback 75rs not yet received....
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Address:560035
Website:www.paytm.com

I have ordered "sony micro sd card 16 gb class 10 memory card with adapter" with order number [protected]. I haven't received the product till now. On 16th may, my order item status changes to delivered. I have raised a complain related to this with complain number "02278781". I got a online receipt from you displaying my false signature. Its almost 10 days now raising this concern. This time it was just memory card. I am worried if i would...
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L
Lalitha Maddineni
from Mumbai, Maharashtra
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Cancelled order and didn't get any refund

Address:Bangalore, Karnataka, 560100
Website:First cry and paytm

Hi All,
I have placed an order on first cry on[protected] through paytm wallet payment and on the screen it says order has been completed. Later after few minutes I have received an email saying order has been cancelled and amount 1071.70 (description - OS PAYTM ref no - pg-[protected]) has been deducted from my bank account.
When I contacted first cry they said we haven't received the payment and we cancelled the order. For...
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S
sathya kaverynathan
from Delhi, Delhi
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Amount debited for bus ticket never refunded back to my account

Address:600093
Website:paytm.com

I booked a bus ticket through Paytm with RSR Travels on May 16th 2016 and my money was also debited in the amount of Rs.912.04. But the Travels didn't allow me to board the bus stating that this ticket booking is a double entry and they don't have any gateway with Paytm for bus ticket booking and advised not to book tickets using paytm. They also added that they never get any issues when tickets are booked using Redbus application. I am tried...
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P
pankajkatariya
from Pune, Maharashtra
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Amount transferred from bank account but not deposited in Paytm account

Address:411034
Website:Paytm

On 24-April-2016 I have transferred Rs.6000/- to Paytm Wallet from Axis Bank credit card.

But after a month still month the amount is not deposited in Paytm Wallet.
Axis Bank have confirmed that amount was transferred to Paytm.

I have written twice/thrice to customer care of Paytm.
This is my ticket no is 02523191, which i received on logging complain on Paytm website.

Please refund...
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G
gurus75
from Dhari, Gujarat
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Not received payment

Address:Beed, Maharashtra, 431126
Website:www.paytm.com

I recharj my mo number [protected]
date 16/04/2016 payment deduct 4 time rs 148 * 4 = 592 rupeed
but recharj one time 592 - 148 = 444 rupeed
this payment is not received in my paytm or sbh bank account
so please solve my problem and return my money 444 rupees

date transaction id
(16-Apr[protected]IG0BVDNSB7 TRANSFER TO 6

(16-Apr[protected]IG0BVDOFO7 TRANSFER...
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H
Heenaparveen
from Mumbai, Maharashtra
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Payment made two time for the same course

Address:New Delhi, Delhi, 110053
Website:paytm.com

At the time of making payment by online on 9 May 2016, payment
made two times consecutively while proceeding payment for the course as M.A./M.Sc. Statistics (Applicant), the amount not yet refunded at my account. My account details mentioned hereunder:

09-May-2016 TO TRANSFER
INB Avenues India Pvt. Ltd[protected]IG0BYKRBQ7 511.45

09-May-2016 TO TRANSFER
INB Avenues India Pvt. Ltd[protected]IG0BYKSNU0...
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Address:Pune, Maharashtra, 410501

Hello,

We have paid post paid bills from paytm dated 23.05.16. Amount are debited to my accounts but not received to idea they still showing as outstanding balance.

Post paid bills payment details as per below.

Mobile no amount paytm order no
[protected] rs.399.61 [protected]
[protected] rs.204.16 [protected]
[protected] rs.193.73 [protected]
Total 797.50

Due...
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S
Sandip Sonvane
from Vapi, Gujarat
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Payment failed issue

Address:Surat, Gujarat, 395002

Money has been removed from my account but transaction is not done... Please do something about it im contacting since yesterday morning and i have done other transactions from the same bank and it is complete but the one in paytm is not done so please help
Order number - ([protected])... I called the bank they said the transaction was confirmed so what in the helll is the problem... The same problem has been reported by many people...
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S
Sanju Arora
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment transfer

Address:Faridabad, Haryana, 121006
Website:www.paytm.com

Hallo sir by mistake i will put wrong detail to bank acount number and name will trasfer amount 5000 rs no one will get amount butt paytm debit by my amount paytm wallet tx id is [protected] its 22 hrs complete but no responce any my name sanjay [protected] i will tarsfer to icic bank bye mistak 1 digit change in acount number but paytm not back my amount
23-5-16 trasfer date 3:30 plz back my money its my humble request to you
Email...
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J
jasmeet2027
from Delhi, Delhi
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Failed recharge on 24 may

Hello,
my number is [protected]
i have recharged with rs300 on 24 may but my recharge got fail and money got deducted from my account, please help !!
i want my refund or recharge my number
also this is first time iam facing this type of problem
paytm never do this
i using paytm from last 2 years never happen like this
hope paytm will reply me soon
thanks !!...
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D
Dhananjaya M S
from Kumta, Karnataka
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Worst customer care service

Address:560035
Website:Paytm wallet

Hi Team,

I have some transaction issue in PayTm, I am trying to connect them from past 2 days continuously but i am not able to connect them. I tried calling them more than 100 times and every time line busy. one of the worst customer care i have seen.

Please give some respect to customer and Improve your quality of Customer care service. I need immediate call from you to resolve my issue. Please call back.br...
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T
Tejender Gusain
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No cash back offer on mobile recharge

Address:New Delhi, Delhi, 110042

Sir
There is a one problem from my site. I m using this app from 10 month, every recharge i received 5% cash back but right now there is no cash back on mobile recharge this offer applicable only for new user. I think this is my last recharge i don't want to use pytm in future.

Plz solve my problem & i need your reply as soon possible.


Thanks...
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K
Kamalesh68
from Tiruchirappalli, Tamil Nadu
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Please refund the amount

Website:www.paytm.com

I booked a ticket through paytm gateway on 10.05.2016. The transaction reference is inb avenues india pvt. Ltd, ref. No.[protected]ig0bypxlf2, for rs. 490.00 and the transaction id is: [protected]. When i contacted the technical people in cc avenues through live chat they told that the transaction was successful and the money is with paytm. But the ticket is not booked. Till now (24/5/2016) the amount is not refunded to my account. My e-mail...
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