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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 717

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S
surendar.c
from Chennai, Tamil Nadu
Apr 22, 2016
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Address: 603306
Website: www.Paytm.com

I have ordered nubia ZTE Z9 mini through paytm.In that order there was a cashback Rs.750.Order No-is[protected].But It was clearly mentioned that I will get the cashback after receiving the product.But Still I did not get the cash back.Two weeks before I have asked customer care and they replied that I will get the paytm wallet amount Rs.750 in my account.Again it delayed.Now I have called them and now they are telling its not possible.Because its a old product.Please help me.

Mobile No-[protected]
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    G
    gunnender
    Apr 22, 2016
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    Address: Rangareddy, Andhra Pradesh, 500070
    Website: www.paytm.com

    They r blocking account and running offer of cash back, they r making fool. For example fortune oil was sold for 72 and when paytm started offering cashback now the oil is for 84. What is the use of coupon when we can't redeem. When we contact paytm they say send the screen shot of error when we send it, they reply we r looking into the matter and nothing else. This is for the last 8 months. I want u to please don't allow them to run any cashback offer on product like kitkat, fortune, britainia, etc...
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      T
      Tanish Jain
      from Anta, Rajasthan
      Apr 24, 2016
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      In my Ac balance was thr 200 & I add in wallet 200 rs but transaction was cancel & dedecuted my 17 rs 11 time from you're patym please I request to u solve my problem & give my 184 rs please whn I m calling to customer patym number too many time it's showing me bus i[censored] not return my money that means this is very bad app & really I do 11 time & not even single msg also not given that you're amount is dedecuted automiclly dedecuted plz I want money back in any how plz request to give me ..
      Even I faced the same problem once. I wanted to recharge my phone with 150 bucks. Added them to the wallet but the transaction got canceled. I called the customer care but it was of no help. Since then I switched to a number of recharge apps. Right now I am using bill bachao app. So far, I haven't faced any issues.You will get this app here
      http://bit.ly/ormbb
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        N
        Nirmal Sudhakar
        from Bengaluru, Karnataka
        Apr 22, 2016
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        Address: 601201
        Website: Chennai

        On 20/4/2016 i have paid an mts post paid data card bill (Data card number [protected]) of amount rs 1144 by paytm through city union bank but the bill has not yet been paid but the amount has been credited in my account... I feel very discomfort with your service...
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          R
          Rashmi90
          Apr 21, 2016
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          I am complaining about a wrong recharge,

          Address: Gurgaon, Haryana, 122003

          With reference to two mobile talk time recharge reference no.[protected] and[protected] wrong recharge is done on number [protected]. Please revert this recharge as total amount of (Rs 150+ rs 83). The transaction is through paytm and my sbi net banking on date 21 april 2016.Recharge of rs 83 is first made and the payment is done by the net banking of sbi bank through using paytm app. After few minutes second recharge of rs 150...
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          Prasun Agrawal
          from Gurgaon, Haryana
          Apr 21, 2016
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          Address: New Delhi, Delhi, 110092
          Website: www.paytm.com

          I have done 2 order from food panda app dt on 20/4/2016 & 19/4/2016 but till now 15% cash back not received and payment have been done by paytm account so please refund my cash back credit amount i have dropped mail in paytm account but no respond .Detail is given below-

          1- paid for orderfood panda order #[protected]@1paytm cash txn id [protected]-04-20 08:57:22 pm

          2-paid for orderfood panda order #[protected]@1paytm cash txn id [protected]-04-19 08:27:08 pm

          Paytm id- prasun.[protected]@gmail.com

          Paytm — I want to cancel a deal how can i cancel

          I have buy the deal of 2pizza by paytm in little app but the shop is closed for 1month and want to cancel the deal please tell how can i cancel.
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            T
            tapan2778
            from Bhubaneshwar, Odisha
            Apr 21, 2016
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            Address: Khordha, Odisha, 751014

            Order no. [protected]
            Date : 24th march, 2016

            Return date : 04.04.2016
            Collected by : n bhakar rao (4915)

            Please refund my amount

            Thanks
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              S
              shivakumar gurram
              from Hyderabad, Telangana
              Apr 21, 2016
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              Address: Rangareddy, Andhra Pradesh, 500072
              Website: paytm.com

              I have ordered 2 items in paytm at both at a time i. E., samsung microsdhc 16 gb class 6 memory card & professional clear screen guard for asus zenfone max zc550kl (Pack of 3) but i received only samsung memory card but i didnot receieved the screen guard but the status showing its delivered.. The is the paytm whtz wrong with u?? I want my order
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                C
                ca maulik patel
                from Surat, Gujarat
                Apr 21, 2016
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                Resolved

                Address: Surat, Gujarat, 394210

                My transaction failed

                date : 21/04/2016
                particulars : 46629707/[protected]paytm payment
                order no [protected]
                21 APR 2016 06:06 PM
                I pay my torrent power bill by paytm as on date 21/04/2016 but transaction failed but balance deduct from my bank account of rs. 450
                My torrent service number[protected]
                My paytm order detail
                Order no - [protected]
                Please refund my amount as early as possible
                Apr 21, 2016
                Complaint marked as Resolved 
                Paytm order no 1685700307 Date & time 21 Apr 2016, 06:06pm Unresolved
                To i am adding 200 money at wallet but transactions is failed .. .. money is cut my account.. .. Please refound the amount ...
                [protected]@gmail. Com
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                  B
                  Bhaskarkarnal
                  Apr 21, 2016
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                  Address: Karnal, Haryana, 132001
                  Website: paytm.com

                  I ordered Iphone 5s from their website and wanted them to deliver asap. They canceled it automatically and told me that it is not available with the seller anymore. Because of this i lost the opportunity of buying this phone at cheaper price on other website. I mean how can they cancel the order without informing to customers. I would like to file this complaint against them and happy to provide all the proofs.
                  its really very wonderful suite for stay in delhi well managed room and staff.
                  Order no [protected] ikall k99 Dual sim mobile is not resive
                  I have balance of Rs 1010 in my account but I couldn't recharge mobile and other orders also failed what is the reason?

                  Paytm — Refund issue in wallet or account

                  Dear
                  Please solved my refund problem still now i could not got and reply by you.
                  my tkt no 00998159
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                    R
                    rajnisheee2
                    from Gudivada, Andhra Pradesh
                    Apr 21, 2016
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                    Address: 831003
                    Website: www.paytm.com

                    I had order one jeans from paytm delivery has been done after 7 days, when i got product product is defective and i want to change or replace or return but i am unable to contact with paytm properly, i can say that for shopping from paytm is not user friendly, shopping any thing from paytm that is you are playing lucky game.
                    After that no one is able to handle in proper way with your concern problem.
                    Whatever i have got product that is useless for me, i can't able to thing what i can do for that.
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                      W
                      wasu5787
                      from Gurgaon, Haryana
                      Apr 21, 2016
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                      Address: 110094

                      I m not happy with your services, paytm cancelled my mobile order after 7 days, ,

                      i suggest everyone plz dont shopping with paytm, this co. Is very irresponsible ..

                      & my payment will be collected after 6-10 days its so disgusting

                      i m totally not satisfied with such worst experience with paytm
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                        B
                        bill3rd
                        from Rajgarh, Rajasthan
                        Apr 21, 2016
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                        Address: 301001
                        Website: paytm

                        Dear sir
                        maine ek bill pay kiya tha jisa ka order no . [protected] ye h, mera ye bill pay nhi hua aur mere accounts se rupees cut ho gye so plz mera amount muje refund kre, paytm ne72 hours ka time diya tha aaj us bill ko 9 days ho gye h abhi tak mere rs. refund nhi hue mere accounts m
                        Order no . [protected] par maine ek bill bay kiya tha is ka amount 3590 rs. h aur k, no[protected] h jiska amount mere accounts se pay ho gya h aur bill ki recipet nhi aai h
                        so plz muje mere amount refund kra dijiye ap
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                          9
                          957
                          from Chennai, Tamil Nadu
                          Apr 21, 2016
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                          Address: 110032
                          Website: paytm.com

                          Dear team,

                          I have made data card bill payment on 14th april amount 687 & still the bill is not paid . Neither the bill is paid nor the amount is returned back into my account

                          Please pay back my deducted amount, .Payment details is given below

                          4 14/04/2016 15/04/2016 bil/[protected]/data card payment/
                          [protected]_tes 687.00

                          5 14/04/2016 15/04/2016 bil/[protected]/data card payment/
                          [protected]_tes 687.00


                          My contact details is [protected]
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                            M
                            Manon Mathur
                            from Surat, Gujarat
                            Apr 21, 2016
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                            Address: Kanshi Ram Nagar, Uttar Pradesh, 207123

                            Dear sir,
                            I have upload amount 49000 in my paytmaccountow i want to send this amount fanoather babnk aaccount.
                            But i hhave tr transfer only 2400 rup only in bank acount. Please confirm
                            Paytm have limit to transfer the balance to bank account.
                            How much balance we can transfer the balance paytm to bank account in one day and month.
                            Pease help me with priority basis
                            Thanks ®ards
                            Manoj mathur
                            [protected]
                            [protected]@gmail.com

                            Paytm — Mobile

                            soon as possible please refund my money urgent other wise i will complain the in head office .
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                              S
                              Sai Manoj B
                              Apr 21, 2016
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                              Money send to wrong number to be reverted

                              Address: Chennai, Tamil Nadu, 60004
                              Website: paytm.com

                              Dear sir
                              I have requested paytm to revert the amount sent wrongly to [protected].
                              And after it was sent I called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as I transferred amount from paytm wallet not from Bank.. No chance of stopping transaction from Bank. Paytm needs to be active and get my money back from that person....
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                              M
                              mona88
                              from Mumbai, Maharashtra
                              Apr 20, 2016
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 523240
                              Website: Paytm

                              Orderno-[protected] done at 7.30 pm on april 19th... Status is payment confirmation awaiting... But in my account recharge amount 299rs was debited even though recharge is not done. I raise request to paytm care they send me a ticket no-[protected]h0xgiaar...
                              They didn't do anything after that...
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                                R
                                raviganesan
                                from Chennai, Tamil Nadu
                                Apr 20, 2016
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201 301
                                Website: www.paytm.com

                                Dear sir,

                                Sub: my payments are shown as successful - also deducted from my account-
                                But not paid my mobile bills. - regarding.

                                Ref.: 1). Order no.: [protected], paid on 13.04.2016 @ 4.50pm, rs.401/-
                                Towards bsnl mobile payment.
                                2). Order no.: [protected], paid on 13.04.2016 @ 4.54pm, rs.521/-
                                Towards bsnl mobile payment

                                -----
                                With reference to the above detailed subject & reference, i have made the said 2 post paid bsnl mobile bills through our paytm. In paytm it shows as follows.
                                =============================================================
                                Product description status price order no. Order total

                                Bill payment of bsnl mobile [protected]
                                Your order is successful rs 521
                                [protected]
                                13 apr '16 4:54 pm
                                Rs 521

                                Bill payment of bsnl mobile [protected]
                                Your order is successful rs 401
                                [protected]
                                13 apr '16 4:50 pm
                                Rs 401
                                =============================================================
                                The money also deducted from my bank account. But till date the payment has not been paid to bsnl.

                                Hence, they have stopped my phone service. This is not fair on your side.

                                Kindly look in to this matter immediately and arrange for payment to bsnl post paid mobile as detailed above.

                                Awiting your affirmative reply urgently.

                                With kind regards,

                                G.Ravi,
                                Eo(Scm).
                                (0)[protected]
                                (0)[protected]
                                Apr 26, 2016
                                Complaint marked as Resolved 
                                Paytm - My payments are shown as successful - also deducted from my account - but not paid my mobile bills. - regarding. Still problem unsolved. KINDLY TAKE IMMEDIATE ACTION IN THIS REGARD With kind regards, G.Ravi, (0)9841490940
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                                  S
                                  Shivaanshi
                                  Apr 20, 2016
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                                  Address: Muzaffarnagar, Uttar Pradesh, 251201
                                  Website: Www.paytm.com

                                  Order No.:[protected]
                                  Mobile No.:[protected]
                                  Email: [protected]@gmail.com
                                  Paytm txn Id:[protected]
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                                    N
                                    nazibar
                                    from Delhi, Delhi
                                    Apr 20, 2016
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                                    Address: New Delhi, Delhi, 110047

                                    I N. Rehman had made apayment of Rs. 4650 to Paytm against the above reference no.This payment was inadvertently paid to Paytm.towards recharging of MTS . Since MTS was not recharged, i requested to Paytm to refund the amount to credit card account
                                    In the meantime paytm employee Mr Rahul Kataria(Empl ID No. 034126 and M. No.[protected]) had repeatedly asked me provide the OTP number, Credit Card No., CVV number etc. Which appeared on my mobile whereas it is clearly stated that the OTP Number should not share with any one. Mr Rahul has threatened me and informed that you will no be given this refund and it has been closed. In this contest I request you to kindly get my refund of Rs. 4650.00.
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