Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PayTM Mobile Solutions reviews & complaints page 717

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rashmi90
Apr 21, 2016
Report
Copy

I am complaining about a wrong recharge,

Address: Gurgaon, Haryana, 122003

With reference to two mobile talk time recharge reference no.[protected] and[protected] wrong recharge is done on number [protected]. Please revert this recharge as total amount of (Rs 150+ rs 83). The transaction is through paytm and my sbi net banking on date 21 april 2016.Recharge of rs 83 is first made and the payment is done by the net banking of sbi bank through using paytm app. After few minutes second recharge of rs 150...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasun Agrawal
from Gurgaon, Haryana
Apr 21, 2016
Report
Copy

Address: New Delhi, Delhi, 110092
Website: www.paytm.com

I have done 2 order from food panda app dt on 20/4/2016 & 19/4/2016 but till now 15% cash back not received and payment have been done by paytm account so please refund my cash back credit amount i have dropped mail in paytm account but no respond .Detail is given below-

1- paid for orderfood panda order #[protected]@1paytm cash txn id [protected]-04-20 08:57:22 pm

2-paid for orderfood panda order #[protected]@1paytm cash txn id [protected]-04-19 08:27:08 pm

Paytm id- prasun.[protected]@gmail.com

Paytm — I want to cancel a deal how can i cancel

I have buy the deal of 2pizza by paytm in little app but the shop is closed for 1month and want to cancel the deal please tell how can i cancel.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    tapan2778
    from Bhubaneshwar, Odisha
    Apr 21, 2016
    Report
    Copy

    Address: Khordha, Odisha, 751014

    Order no. [protected]
    Date : 24th march, 2016

    Return date : 04.04.2016
    Collected by : n bhakar rao (4915)

    Please refund my amount

    Thanks
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shivakumar gurram
      from Hyderabad, Telangana
      Apr 21, 2016
      Report
      Copy

      Address: Rangareddy, Andhra Pradesh, 500072
      Website: paytm.com

      I have ordered 2 items in paytm at both at a time i. E., samsung microsdhc 16 gb class 6 memory card & professional clear screen guard for asus zenfone max zc550kl (Pack of 3) but i received only samsung memory card but i didnot receieved the screen guard but the status showing its delivered.. The is the paytm whtz wrong with u?? I want my order
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        ca maulik patel
        from Surat, Gujarat
        Apr 21, 2016
        Resolved
        Report
        Copy
        Resolved

        Address: Surat, Gujarat, 394210

        My transaction failed

        date : 21/04/2016
        particulars : 46629707/[protected]paytm payment
        order no [protected]
        21 APR 2016 06:06 PM
        I pay my torrent power bill by paytm as on date 21/04/2016 but transaction failed but balance deduct from my bank account of rs. 450
        My torrent service number[protected]
        My paytm order detail
        Order no - [protected]
        Please refund my amount as early as possible
        Apr 21, 2016
        Complaint marked as Resolved 
        Paytm order no 1685700307 Date & time 21 Apr 2016, 06:06pm Unresolved
        To i am adding 200 money at wallet but transactions is failed .. .. money is cut my account.. .. Please refound the amount ...
        [protected]@gmail. Com
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Bhaskarkarnal
          Apr 21, 2016
          Report
          Copy

          Address: Karnal, Haryana, 132001
          Website: paytm.com

          I ordered Iphone 5s from their website and wanted them to deliver asap. They canceled it automatically and told me that it is not available with the seller anymore. Because of this i lost the opportunity of buying this phone at cheaper price on other website. I mean how can they cancel the order without informing to customers. I would like to file this complaint against them and happy to provide all the proofs.
          its really very wonderful suite for stay in delhi well managed room and staff.
          Order no [protected] ikall k99 Dual sim mobile is not resive
          I have balance of Rs 1010 in my account but I couldn't recharge mobile and other orders also failed what is the reason?

          Paytm — Refund issue in wallet or account

          Dear
          Please solved my refund problem still now i could not got and reply by you.
          my tkt no 00998159
          Helpful
          Found this helpful?
          4 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rajnisheee2
            from Gudivada, Andhra Pradesh
            Apr 21, 2016
            Report
            Copy

            Address: 831003
            Website: www.paytm.com

            I had order one jeans from paytm delivery has been done after 7 days, when i got product product is defective and i want to change or replace or return but i am unable to contact with paytm properly, i can say that for shopping from paytm is not user friendly, shopping any thing from paytm that is you are playing lucky game.
            After that no one is able to handle in proper way with your concern problem.
            Whatever i have got product that is useless for me, i can't able to thing what i can do for that.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              W
              wasu5787
              from Gurgaon, Haryana
              Apr 21, 2016
              Report
              Copy

              Address: 110094

              I m not happy with your services, paytm cancelled my mobile order after 7 days, ,

              i suggest everyone plz dont shopping with paytm, this co. Is very irresponsible ..

              & my payment will be collected after 6-10 days its so disgusting

              i m totally not satisfied with such worst experience with paytm
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                bill3rd
                from Rajgarh, Rajasthan
                Apr 21, 2016
                Report
                Copy

                Address: 301001
                Website: paytm

                Dear sir
                maine ek bill pay kiya tha jisa ka order no . [protected] ye h, mera ye bill pay nhi hua aur mere accounts se rupees cut ho gye so plz mera amount muje refund kre, paytm ne72 hours ka time diya tha aaj us bill ko 9 days ho gye h abhi tak mere rs. refund nhi hue mere accounts m
                Order no . [protected] par maine ek bill bay kiya tha is ka amount 3590 rs. h aur k, no[protected] h jiska amount mere accounts se pay ho gya h aur bill ki recipet nhi aai h
                so plz muje mere amount refund kra dijiye ap

                Account se paise cut gya h aur bill pay nhi hua - Comment #2365600 - Image #0
                Helpful
                2 other people found this review helpful
                2 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  9
                  957
                  from Chennai, Tamil Nadu
                  Apr 21, 2016
                  Report
                  Copy

                  Address: 110032
                  Website: paytm.com

                  Dear team,

                  I have made data card bill payment on 14th april amount 687 & still the bill is not paid . Neither the bill is paid nor the amount is returned back into my account

                  Please pay back my deducted amount, .Payment details is given below

                  4 14/04/2016 15/04/2016 bil/[protected]/data card payment/
                  [protected]_tes 687.00

                  5 14/04/2016 15/04/2016 bil/[protected]/data card payment/
                  [protected]_tes 687.00


                  My contact details is [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Manon Mathur
                    from Surat, Gujarat
                    Apr 21, 2016
                    Report
                    Copy

                    Address: Kanshi Ram Nagar, Uttar Pradesh, 207123

                    Dear sir,
                    I have upload amount 49000 in my paytmaccountow i want to send this amount fanoather babnk aaccount.
                    But i hhave tr transfer only 2400 rup only in bank acount. Please confirm
                    Paytm have limit to transfer the balance to bank account.
                    How much balance we can transfer the balance paytm to bank account in one day and month.
                    Pease help me with priority basis
                    Thanks ®ards
                    Manoj mathur
                    [protected]
                    [protected]@gmail.com

                    Paytm — Mobile

                    soon as possible please refund my money urgent other wise i will complain the in head office .

                    Rigarding the balance tnsfer paytm to bank - Comment #2362056 - Image #0
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sai Manoj B
                      Apr 21, 2016
                      Report
                      Copy

                      Money send to wrong number to be reverted

                      Address: Chennai, Tamil Nadu, 60004
                      Website: paytm.com

                      Dear sir
                      I have requested paytm to revert the amount sent wrongly to [protected].
                      And after it was sent I called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as I transferred amount from paytm wallet not from Bank.. No chance of stopping transaction from Bank. Paytm needs to be active and get my money back from that person....
                      Helpful
                      11 other people found this review helpful
                      11 found this helpful
                      63 Comments
                      Report
                      Copy
                      M
                      mona88
                      from Mumbai, Maharashtra
                      Apr 20, 2016
                      Report
                      Copy

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 523240
                      Website: Paytm

                      Orderno-[protected] done at 7.30 pm on april 19th... Status is payment confirmation awaiting... But in my account recharge amount 299rs was debited even though recharge is not done. I raise request to paytm care they send me a ticket no-[protected]h0xgiaar...
                      They didn't do anything after that...
                      +2 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        raviganesan
                        from Chennai, Tamil Nadu
                        Apr 20, 2016
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201 301
                        Website: www.paytm.com

                        Dear sir,

                        Sub: my payments are shown as successful - also deducted from my account-
                        But not paid my mobile bills. - regarding.

                        Ref.: 1). Order no.: [protected], paid on 13.04.2016 @ 4.50pm, rs.401/-
                        Towards bsnl mobile payment.
                        2). Order no.: [protected], paid on 13.04.2016 @ 4.54pm, rs.521/-
                        Towards bsnl mobile payment

                        -----
                        With reference to the above detailed subject & reference, i have made the said 2 post paid bsnl mobile bills through our paytm. In paytm it shows as follows.
                        =============================================================
                        Product description status price order no. Order total

                        Bill payment of bsnl mobile [protected]
                        Your order is successful rs 521
                        [protected]
                        13 apr '16 4:54 pm
                        Rs 521

                        Bill payment of bsnl mobile [protected]
                        Your order is successful rs 401
                        [protected]
                        13 apr '16 4:50 pm
                        Rs 401
                        =============================================================
                        The money also deducted from my bank account. But till date the payment has not been paid to bsnl.

                        Hence, they have stopped my phone service. This is not fair on your side.

                        Kindly look in to this matter immediately and arrange for payment to bsnl post paid mobile as detailed above.

                        Awiting your affirmative reply urgently.

                        With kind regards,

                        G.Ravi,
                        Eo(Scm).
                        (0)[protected]
                        (0)[protected]
                        Apr 26, 2016
                        Complaint marked as Resolved 
                        Paytm - My payments are shown as successful - also deducted from my account - but not paid my mobile bills. - regarding. Still problem unsolved. KINDLY TAKE IMMEDIATE ACTION IN THIS REGARD With kind regards, G.Ravi, (0)9841490940
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shivaanshi
                          Apr 20, 2016
                          Report
                          Copy

                          Address: Muzaffarnagar, Uttar Pradesh, 251201
                          Website: Www.paytm.com

                          Order No.:[protected]
                          Mobile No.:[protected]
                          Email: [protected]@gmail.com
                          Paytm txn Id:[protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            nazibar
                            from Delhi, Delhi
                            Apr 20, 2016
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110047

                            I N. Rehman had made apayment of Rs. 4650 to Paytm against the above reference no.This payment was inadvertently paid to Paytm.towards recharging of MTS . Since MTS was not recharged, i requested to Paytm to refund the amount to credit card account
                            In the meantime paytm employee Mr Rahul Kataria(Empl ID No. 034126 and M. No.[protected]) had repeatedly asked me provide the OTP number, Credit Card No., CVV number etc. Which appeared on my mobile whereas it is clearly stated that the OTP Number should not share with any one. Mr Rahul has threatened me and informed that you will no be given this refund and it has been closed. In this contest I request you to kindly get my refund of Rs. 4650.00.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Q
                              Qwertydf
                              from Hyderabad, Telangana
                              Apr 20, 2016
                              Report
                              Copy

                              Address: 506009
                              Website: Payton,book my show

                              I didn't received cash back on pay fm 50% offer through book show on 16 april 2016. My payment i'd:[protected], please add my money. My payton no:[protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                nazibar
                                from Delhi, Delhi
                                Apr 20, 2016
                                Report
                                Copy

                                Address: New Delhi, Delhi, 110047
                                Website: na

                                I had sent a request to revert the amount which wrongly paid to Paytm and you have confirmed vide your tkt no. 00988387 but sill not transfering the same to my credit card account. I have also sent the details payment authorisation number but you did transfered the amount of total Rs.4650.00 till date.
                                Once again sending the details of payment authorisation.
                                581089-Rs. 1150/-, 580931 Rs. 1150/-, 780373 Rs. 1150/- & 875537 Rs. 1200/-
                                You ref: Tkt No. 00988387

                                You are services are so inferior, When you have received the payment and there is no liabilities against the payment and i informed that wrongly paid. However you are holding the payment more than a month. you have to pay the necessary interest with principal amount.
                                I will make the complaint to Consumer Court and not dealing with Paytm in future.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  VIJAY VAGHASIYA
                                  Apr 20, 2016
                                  Report
                                  Copy

                                  Address: Surat, Gujarat, 395006
                                  Website: Paytm

                                  Dear sir..
                                  My name is jepin dudhat from surat, gujarat.
                                  My mobile no. [protected]
                                  I have purchase puma slipper at 15 april 2016. But due to network problem.. 334 rupees cut in my bank account... But order have not process...but 334 rupees not add in my bank account.
                                  So pls give information.. When i get back my money.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Neema Lalwani
                                    from Jalna, Maharashtra
                                    Apr 20, 2016
                                    Report
                                    Copy

                                    Address: Nagpur, Maharashtra, 440018
                                    Website: paytm.com/care

                                    I have got a recharge of Rs. 55/- for the no. [protected] on 19.04.2016 but still the recharge not done yet.

                                    The balance for the same has been deducted, but recharge not done yet.

                                    Please get the same resolved and recharged.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit