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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 771

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M
Mintu0390
Jan 10, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201307
Website: www.paytym.com/care

Today i done a recharge of rs 89 in my relince gsm no . and on your app it is showing 1 gb 3gdata for 28 days but when i recive the recharge msg it contains only 600 mb data with 7 days validity . i m very upset with ur service paytym .plz solve my problem fast as u can .
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    M
    Moditya Jadhav
    from Bengaluru, Karnataka
    Jan 9, 2016
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    Address: 560068
    Website: www.paytm.com

    Sir On 6 th of jan i add rs 46 on my paytm wallets but rs46 deduced two times means total 92 deduced . So i want my money back i.e 46 back to my wallet .
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      K
      kedarG
      from Satara, Maharashtra
      Jan 9, 2016
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      Address: Satara, Maharashtra, 415002

      I had paid bill of BSNL landline of rs 747 by net banking using paytm, but i recieved message that transaction is not done, amount will be refunded back, but till date mentioned amount is not refunded to my account. pl.check the details below.
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        J
        jitu36
        from Noida, Uttar Pradesh
        Jan 9, 2016
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        Address: 201303
        Website: paytm.com

        I made a recharge of 200 rs. on my idea network on[protected].Payment is debited from my account but showing"payment confirmation is awaited" in paytm order list.My order id is [protected].Please look into the matter. Thanks
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          B
          babu1984
          from Mumbai, Maharashtra
          Jan 9, 2016
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          Address: Chennai, Tamil Nadu, 603103
          Website: www.paytm.com

          I made the payment of rs 502 for my Vodafone no. [protected] on 2nd Dec its not reflected to vodafone and it is not refunded Order no.[protected]
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            A
            Archana Indalkar
            from Pune, Maharashtra
            Jan 9, 2016
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            Address: Pune, Maharashtra, 412308
            Website: paytm.com

            I am lost my sim card the mobile number ([protected]) that is registered with Paytm, I cannot receive the otp, whether on sms or on call. So please update my registered mobile number from [protected] to [protected]. my email id is archana.s.[protected]@gmail.com.
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              J
              Jitenjal Sinha
              from Kolkata, West Bengal
              Jan 8, 2016
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              Address: Kolkata, West Bengal, 700010
              Website: Www.paytm.com

              Respected Sir, I Jitenjal would like to draw your kind attention to a Grievance in regard to Non-Refund of an amount in my PAyTM Wallet. I was not able to find a solution by email several times to PAYTM Care hence I am writing this Letter to you. Inspite of repeated mails to the customer service they seem to fail to understand my query properly. Everytime I send them a e-Mail they reply with an answer which is in no way related to the grievance I have mentioned in the Mail. Kindly requesting you to read my query with attention please !! I did a transaction TRANSACTION OF RS. 6855.20 vide: BILLDESK ORDER #EPT[protected] at EBAY on 12TH December 2015. This was for multiple items order at EBAY. Now due to cancellation of one of the order, Ebay has refunded part of the amount i.e. RS. 6151.20 back to my paytm wallet. I also have enclosed the confirmation from ebay about the Refund of the Amount !!! My issue is the Refunded amount of Rs. 6151.20 from Ebay has not been credited to my PAYTM Wallet YET. The Refund was done By Ebay on 2nd Jan, 2016 The Maximum Due Date of Credit of the Refunded amount to my Wallet is 5th January 2016 (3 Working Days) !! The Proof of the Refund of Rs. 6151.20 by Ebay is attached in this Letter. Kindly Resolve the issue and Credit the Amount of Rs. 6151.20 in My Wallet !!! Please. Call me at [protected] if you don't understand what i am saying. Kindly also check the Attachment in this mail !! I have been a old and regular Paytm User Customer. Pease spare me of any harassment !! Looking Forward for your extended Relationship.
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                A
                arajmallik
                from Mumbai, Maharashtra
                Jan 8, 2016
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                Address: Pune, Maharashtra, 411015

                Hello my paytm registered number is [protected] and I did the 500 rs transaction on paytm for uber but I didn't get balance on uber after successful payment from bank. Regards Abhishek [protected]
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                  J
                  Jitenjal Sinha
                  from Kolkata, West Bengal
                  Jan 8, 2016
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                  Address: Kolkata, West Bengal, 700010
                  Website: WWW.PAYTM.COM

                  Paytm has been stealing money from customers. They are fraudulent and look how they fool people!!!

                  These paytm people dont even read the mails before replying. Inspite of telling them to please try to pay attention to my mail, they didnot.
                  Inspite of repeated mails you guys don't even read what i have written inside.. Please read my mail carefully now !!!
                  I did a transaction transaction of rs. 6855 vide: billdesk order #ept[protected].
                  This was for multiple order at ebay. Now due to cancellation of an order, ebay has refunded part of the amount i.E. Rs. 6151.20 back to my paytm wallet.
                  I also have enclosed the confirmation from ebay about the refund of the amount !!!
                  My issue is the refunded amount of rs. 6151.20 from ebay has not been credited to my paytm wallet.

                  Funny part : paytm replies :
                  Hello jitenjal,

                  Sorry for the inconvenience caused. We understand that your transaction was not successful however, the amount was deducted from your account. We’ve reviewed and noticed that the recharge was unsuccessful due to an issue with wallet.

                  We have already initiated the transfer of inr 80 to your bank. The bank may take 3-10 working days (And sometimes even more) to show this money in your account/card.

                  If, there is any further delay in receiving the refund, please check once with your bank quoting the refund reference number [protected].

                  Should you need any further assistance, kindly let us know.

                  Anuj
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                    S
                    Suneet Mahajan
                    from Bahula, West Bengal
                    Jan 8, 2016
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                    Address: 210301

                    I recharge videocon d2h id[protected] ammount 254 order num[protected] and rechrge is failed ammount is detected on my debit catd so plz plz plz plz resolve my problem and refund my balance into my wallet plz plz plz plz plz help me.
                    Dear Suneet,

                    We have forwarded your issue to our concerned department and will get it resolved at the earliest.

                    Warm Regards,
                    Videocon D2H
                    Dear Suneet,

                    We would like to inform you that, your concern has been noted and our team is eager to resolve it. In order to assist you in better way, please write back us along with the below mentioned details:
                    - Bank Name
                    - Date and Time of transaction
                    - Reference Number/ Transaction ID
                    - Portal Address of web site (Recharge mode)


                    Warm Regards,
                    Videocon D2H
                    Dear Suneet,

                    Please note that, due to lack of response, we understand that your issue has been resolved.

                    Warm Regards,
                    Videocon D2H
                    Punjab national bank
                    01/08/2017 09:33 pm
                    [protected]
                    Paytm

                    Warm regards,
                    Videocon D2H
                    Harsh Sandhu's reply, Aug 1, 2017
                    Plz refund my money
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                      V
                      Vishal2306
                      from New Delhi, Delhi
                      Jan 8, 2016
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: PayTM

                      I have paid my Vodafone bill through PayTM on January 08 morning, money was deducted from my account but bill was not paid. I have registered my complaint through mail but they only provided me the ticket number, i even sent a follow up mail but there was no revert from their side. I tried several times to contact them through there customer care number but the situation is even more pathetic there, every time they pic the call and cuts it without saying a single word. One thing is that they have not posted my payment secondly they are wasting my money by just answering the calls without saying anything. Please look into this matter, outgoing on my that number is barred even. Below are the details. Phone number: [protected] Transaction Amount: Rs. 1000 Day and Date: January 08, 2016 at 09:15 A.M
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                        H
                        Harsheen Khurana
                        from Khanna, Punjab
                        Jan 8, 2016
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                        Address: Ludhiana, Punjab, 141002
                        Website: Paytm

                        I harsheen resident of ludhiana 3233 phase 2 urban estate dugri received an niara wellness electronic air diffuser if lemon grass flavour today and it is broken.. I want to return it immediately I want reply as soon as possible otherwise strict action will be taken
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                          J
                          Jay Sarvaiya
                          from Mendarda, Gujarat
                          Jan 8, 2016
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                          Address: Rajkot, Gujarat, 360004

                          Sir I payment of AIRTEL POSTPAID via PayTM The Transaction was failed but they did not give me refund into my wallet or Bank so sir please help me
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                            H
                            harsh_pinjani
                            from Pune, Maharashtra
                            Jan 8, 2016
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                            Address: Amravati, Maharashtra, 444603
                            Website: www.paytm.com

                            Hello I booked 3 tickets for Mumbai from Amravati on 13/11/15 from paytm.com But bus operator never come there we are there only and after that we requested for refund on paytm they are saying that operator never give any reply we will notify you when we will get reply.. Worst experience with paytm. Contact detail [protected]@paytm.com [protected] I want to raise this issue.. Regards Harsh Pinjani [protected]
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                              R
                              rohit kakkar
                              from Delhi, Delhi
                              Jan 8, 2016
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                              Address: New Delhi, Delhi, 110089
                              Website: www.paytm.com

                              I ordered green sparx shoes and the order i recieved wasnt correct it was very low quality orange shoe and they are saying they cant replace it because it wasnt their fault acc to them it was vendor's fault but for me paytm is the vendor and they are really not helpful, the staff is not courteous at all, my number is [protected]..order no [protected]
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                                V
                                vinoobhakta1
                                from Hyderabad, Telangana
                                Jan 7, 2016
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                                Address: 560067
                                Website: paytm.com

                                I tried buying a reliance general insurance from Paytm. I made 4675 payment and the transaction failed. Its been 6 days and paytm has still not refunded the amount. [protected] – CCAvenue Transaction No. [protected] – Amount Reversal Bank Reference Number [protected] – Transaction ID 16010326 – Reliance Ticket No This is a big disadvantage of paytm wallet since they don't even have a customer care no. Also the customer care agent is just looking up their system and claiming the transaction was a success but it wasn't as per the transaction response attached. If this is not resolved i will be filing a case against paytm soon.
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                                  R
                                  Ravee99
                                  from Coimbatore, Tamil Nadu
                                  Jan 7, 2016
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                                  Payment not received by irctc but amount deducted

                                  Address: 641601
                                  Website: Paytm

                                  Sir I. Booked a train ticket at IRCTC site and paid Rs1941.37. From my Paytm wallet But thr screen closed immediately and the money was deducted fromy account. But nno confirmation revealed from IRCTC and. No tickets booked Please look in to this matter and arrange to refund my money TEF your transaction I'd is [protected] Thank you Ravindrakumar [protected]...
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                                  Chauhanharshal678
                                  Jan 7, 2016
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                                  Address: Anand, Gujarat, 388620
                                  Website: Paytm.com

                                  My ticket no is[protected]. And My Complaint is"I Placed Order Latestone.com And Online Payment 159 By Paytm And Not Successful Payment My Wallet In Drebited Rs.159 And I Have Calling For CCAvenue But The Payment Not Inisiet Please Refund My Money-Paytm 4.9.1 on samsung-SM-N900-null running 5.0 |
                                  Jan 07, 2016
                                  Updated by Chauhanharshal678
                                  Not Reply Satisfied Please Re Call in my Number
                                  No Refund My Money In My Wallet Why Please Reply Me

                                  Paytm — Reply Not Satisfied Recalling In My Number

                                  My ticket no is[protected]. And My Complaint is"I Placed Order Latestone.com And Online Payment 159 By Paytm And Not Successful Payment My Wallet In Drebited Rs.159 And I Have Calling For CCAvenue But The Payment Not Inisiet Please Refund My Money-Paytm 4.9.1 on samsung-SM-N900-null running 5.0
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                                    D
                                    Dhaval Desai
                                    from Bengaluru, Karnataka
                                    Jan 7, 2016
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                                    Address: Surat, Gujarat, 395007

                                    Information of the complain - 29/11/2015 date of incident - credit card number [protected] - using this card for light bill payment for Torrent Power, Surat money were deducted but bill not paid yet - so I want my money refund to my credit card - Dhaval Desai [protected]@gmail.com
                                    Jan 21, 2016
                                    Updated by Dhaval Desai
                                    Still no reward from your side on this issue. What is the status of my complain. Otherwise I will take strict legal action against company.
                                    Want a reply by your side.
                                    The worst service ever.
                                    Not returning money from the last 3 months not even a reply from Patym fraud company .
                                    I want to know the status of my complain on urgent basis
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                                      A
                                      Abhi Kaushik
                                      Jan 7, 2016
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                                      Address: Moradabad, Uttar Pradesh, 244001

                                      Dear sir maine 4/1/15 ko 175rs ka recharg karaya tha but recharge ni faild ho gya aur mera balance mere khaate se kaat liya gya please mera balance bapas kre
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