PayTM Mobile Solutions Complaints & Reviews

I made the payment of rs 502 for my Vodafone no. [protected] on 2nd Dec its not reflected to vodafone and it is not refunded Order no.[protected]

I am lost my sim card the mobile number ([protected]) that is registered with Paytm, I cannot receive the otp, whether on sms or on call. So please update my registered mobile number from [protected] to [protected]. my email id is archana.s.[protected]@gmail.com.

Respected Sir, I Jitenjal would like to draw your kind attention to a Grievance in regard to Non-Refund of an amount in my PAyTM Wallet. I was not able to find a solution by email several times to PAYTM Care hence I am writing this Letter to you. Inspite of repeated mails to the customer service they seem to fail to understand my query properly. Everytime I send them a e-Mail they reply with an answer which is in no way related to the grievance I have mentioned in the Mail. Kindly requesting you to read my query with attention please !! I did a transaction TRANSACTION OF RS. 6855.20 vide: BILLDESK ORDER #EPT[protected] at EBAY on 12TH December 2015. This was for multiple items order at EBAY. Now due to cancellation of one of the order, Ebay has refunded part of the amount i.e. RS. 6151.20 back to my paytm wallet. I also have enclosed the confirmation from ebay about the Refund of the Amount !!! My issue is the Refunded amount of Rs. 6151.20 from Ebay has not been credited to my PAYTM Wallet YET. The Refund was done By Ebay on 2nd Jan, 2016 The Maximum Due Date of Credit of the Refunded amount to my Wallet is 5th January 2016 (3 Working Days) !! The Proof of the Refund of Rs. 6151.20 by Ebay is attached in this Letter. Kindly Resolve the issue and Credit the Amount of Rs. 6151.20 in My Wallet !!! Please. Call me at [protected] if you don't understand what i am saying. Kindly also check the Attachment in this mail !! I have been a old and regular Paytm User Customer. Pease spare me of any harassment !! Looking Forward for your extended Relationship.

Hello my paytm registered number is [protected] and I did the 500 rs transaction on paytm for uber but I didn't get balance on uber after successful payment from bank. Regards Abhishek [protected]

Paytm has been stealing money from customers. They are fraudulent and look how they fool people!!!

These paytm people dont even read the mails before replying. Inspite of telling them to please try to pay attention to my mail, they didnot.
Inspite of repeated mails you guys don't even read what i have written inside.. Please read my mail carefully now !!!
I did a transaction transaction of rs. 6855 vide: billdesk order #ept[protected].
This was for multiple order at ebay. Now due to cancellation of an order, ebay has refunded part of the amount i.E. Rs. 6151.20 back to my paytm wallet.
I also have enclosed the confirmation from ebay about the refund of the amount !!!
My issue is the refunded amount of rs. 6151.20 from ebay has not been credited to my paytm wallet.

Funny part : paytm replies :
Hello jitenjal,

Sorry for the inconvenience caused. We understand that your transaction was not successful however, the amount was deducted from your account. We’ve reviewed and noticed that the recharge was unsuccessful due to an issue with wallet.

We have already initiated the transfer of inr 80 to your bank. The bank may take 3-10 working days (And sometimes even more) to show this money in your account/card.

If, there is any further delay in receiving the refund, please check once with your bank quoting the refund reference number [protected].

Should you need any further assistance, kindly let us know.

Anuj

I recharge videocon d2h id[protected] ammount 254 order num[protected] and rechrge is failed ammount is detected on my debit catd so plz plz plz plz resolve my problem and refund my balance into my wallet plz plz plz plz plz help me.

I have paid my Vodafone bill through PayTM on January 08 morning, money was deducted from my account but bill was not paid. I have registered my complaint through mail but they only provided me the ticket number, i even sent a follow up mail but there was no revert from their side. I tried several times to contact them through there customer care number but the situation is even more pathetic there, every time they pic the call and cuts it without saying a single word. One thing is that they have not posted my payment secondly they are wasting my money by just answering the calls without saying anything. Please look into this matter, outgoing on my that number is barred even. Below are the details. Phone number: [protected] Transaction Amount: Rs. 1000 Day and Date: January 08, 2016 at 09:15 A.M

I harsheen resident of ludhiana 3233 phase 2 urban estate dugri received an niara wellness electronic air diffuser if lemon grass flavour today and it is broken.. I want to return it immediately I want reply as soon as possible otherwise strict action will be taken

Sir I payment of AIRTEL POSTPAID via PayTM The Transaction was failed but they did not give me refund into my wallet or Bank so sir please help me

Hello I booked 3 tickets for Mumbai from Amravati on 13/11/15 from paytm.com But bus operator never come there we are there only and after that we requested for refund on paytm they are saying that operator never give any reply we will notify you when we will get reply.. Worst experience with paytm. Contact detail [protected]@paytm.com [protected] I want to raise this issue.. Regards Harsh Pinjani [protected]

I ordered green sparx shoes and the order i recieved wasnt correct it was very low quality orange shoe and they are saying they cant replace it because it wasnt their fault acc to them it was vendor's fault but for me paytm is the vendor and they are really not helpful, the staff is not courteous at all, my number is [protected]..order no [protected]

I tried buying a reliance general insurance from Paytm. I made 4675 payment and the transaction failed. Its been 6 days and paytm has still not refunded the amount. [protected] – CCAvenue Transaction No. [protected] – Amount Reversal Bank Reference Number [protected] – Transaction ID 16010326 – Reliance Ticket No This is a big disadvantage of paytm wallet since they don't even have a customer care no. Also the customer care agent is just looking up their system and claiming the transaction was a success but it wasn't as per the transaction response attached. If this is not resolved i will be filing a case against paytm soon.

Sir I. Booked a train ticket at IRCTC site and paid Rs1941.37. From my Paytm wallet But thr screen closed immediately and the money was deducted fromy account. But nno confirmation revealed from IRCTC and. No tickets booked Please look in to this matter and arrange to refund my money TEF your transaction I'd is [protected] Thank you Ravindrakumar [protected]...

My ticket no is[protected]. And My Complaint is"I Placed Order Latestone.com And Online Payment 159 By Paytm And Not Successful Payment My Wallet In Drebited Rs.159 And I Have Calling For CCAvenue But The Payment Not Inisiet Please Refund My Money-Paytm 4.9.1 on samsung-SM-N900-null running 5.0 |

Information of the complain - 29/11/2015 date of incident - credit card number [protected] - using this card for light bill payment for Torrent Power, Surat money were deducted but bill not paid yet - so I want my money refund to my credit card - Dhaval Desai [protected]@gmail.com

Dear sir maine 4/1/15 ko 175rs ka recharg karaya tha but recharge ni faild ho gya aur mera balance mere khaate se kaat liya gya please mera balance bapas kre

My order number in Paytm is [protected]. My reference id for bank transaction is IG0BGPWVL1. Amount:110 Recharge for MTS mobile. Amount for the the above details has been decucted but has not been received by PayTM. Kindly provide a solution to either get back the amount or for further process of recharge.

I have add money from bank account but my money did not credited. My paytm account is [protected]. Plz help me fast my money is deducted from my bank account.

I purchased a product on which I was supposed to receive a cashback of Rs.9999/-. As the wallet limit can only be 10000 for each month, I was told by their call center lady that I will receive the cashback in January and meanwhile I should request for the walled upgrade. I placed the request to upgrade the wallet on 21st Dec and received a confirmation email, however I have not received any call-back from their team till date to resolve the issue. I have not uploaded any amount in January so I have used 0 from the 10000 limit for this month, even their app validates the same. I called them again and even followed-up on email on the cash-back however they just keep sending me apologetic emails stating that it will be resolved soon. I would like them to either upload the cashback amount in my wallet or initiate the return of this product.

I had recharged of rs 35 from paytm with offer full talk time, but in actual I got local 55 min for 1 day which is not required to me. I complaint both paytm help line as well as my idea operator also but no one take any responsibility please help!