Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 808

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nat_Comp
from Mumbai, Maharashtra
Report
Copy

Britannia and PaytM promo code fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Hi, Promo code in the Britannia bourbon pack is not getting applied in the PayTM site. Paytm is misleading people with various fake offers and this is not the first time am facing this issue.I wrote to customer care of paytm and there were no proper response. I am attaching the screenshot along with this complaint....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kiranbaby
from Delhi, Delhi
Report
Copy

No money Refund

Address:Gurgaon, Haryana, 122002
Website:paytm.com

Hi Paytm, This is ridiculous. Paytm is the only service in which iam facing all these troubles to get my money back of a failed transaction. Companies like Payumoney, Mobiwik, Flipkart, amazon, snapdeal, etc will refund the money of a failed transaction within hours, even without a request. I have called to your customer care and written to you from my paytm account. Still, you cannot refund my money and are asking for more details. And,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nupsprasad
from Mumbai, Maharashtra
Report
Copy

Cashback complain

Address:Mumbai City, Maharashtra, 400050
Website:paytm.com

I ordered for pack of 5 mens vest whose cost was 298 and shipping was 313. I was suppose to get a cashback for the same order but haven't recieved it yet. When am I going to get the cashback. I ordered because I thought there was cashback on it. Let me know how and when am i going to get that....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajayt80
from Mumbai, Maharashtra
Report
Copy

Urgent: regarding transactions and worst ever customer service

Dear Sir, Myself Ajay Kumar Tiwari who had already complained against the transaction deducted on 12/10/2015 but the recharge has not been done still yet . I hope so that you guys please resolve my issue. Last time I contacted via [protected]@gmail.com. My mobile number is [protected] My id is [protected]@gmail.com. This are the transactions that took place yesterday, initially also I had Rs 50 in my paytm wallet which also I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mytrans
from Mumbai, Maharashtra
Report
Copy

Refund not done after returning defective product

Address:Chennai, Tamil Nadu
Website:paytm.com

Hi, This is Subrahmanyam Nandipati I bought Cosmic Flash -Black And Red 21 Speed Mtb Bicycle (Cost:13700/-)on 21-August-2015.They have delivered the product on 27-August-2015.They have delivered wrong color also the front wheel is not fitting properly in it hub.I have raised a return request and returned the product on 05-September-2015 through Gati Logistics which was arranged by Paytm. It is more than a month but still they Paytm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahul1438
from Mumbai, Maharashtra
Report
Copy

Bill payment of gsm number 9713165877 reliance is not recieved

Address:462008
Website:PAYTM

Order no. -[protected] Transaction no.- CCACI1BUD615 i does this bill payment on 23 September but i still not get that recharge or refund of amount.i do too many times complaint in paytm but they are not responding Please take some action The amount of bill payment is 1200...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rahul1438
from Mumbai, Maharashtra
Report
Copy

Bill payment of gsm number 9713165877 reliance

Address:Gautam Buddh Nagar, Uttar Pradesh, 462008
Website:PAYTM

Order no. -[protected] Transaction no.- CCACI1BUD615 i does this bill payment on 23 September but i still not get that recharge or refund of amount.i do too many times complaint in paytm but they are not responding Please take some action The amount of bill payment is 1200 and balance is deducted from my bank account . I confirmed with my bank and reliance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raqeeb Sakkeer
from Shoranur, Kerala
Report
Copy

Payment not recieved

Website:Paytm

Kindly PLEASE STOP THIS FRAUDULENT PAYTM ORDER NO.[protected] Oct '15 4:54 pm Today I recharged For RS.248 . the money was deducted from my account still the recharge is not yet successful and the concerns could not provide any info regarding this.They said to wait till 2 hrs after that also nothing happened. Customer care executive stating that they cant provide any info. So kindly provide me the refund. I don't need any service from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Govardhan KV
from Gurgaon, Haryana
Report
Copy

Ordered a Blackberry Phone but received a Rock

Address:201301
Website:www.paytm.com

I had ordered a blackberry z10 phone on 10/10/2015. I received a rock today. I was shocked and tried to reach Customercare. When I explained them about this the executive laughed. My Order No: [protected]. Is this the way they react? Pathetic service by them. I sent several emails to [protected]@paytm.com with photos of the shipment received. They say the issue needs to be investigated. Their customer care number is very hard to reach. It took 2...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganesa Shunmugam
from Chennai, Tamil Nadu
Report
Copy

Money was deducted for train tickets two times - reg.

Address:600026
Website:www.consumercomplaints.in

I m A. Ganesa Shunmugam, My Mobile #[protected]. I have a ticket for Tiruppur to Chennai via irctc website through payment from Paytm wallet. The Amount of Rs. 200.97 was two times debited from my account. I have attached two transaction which one was failed. I demand my refund from PAYTM which i wasnt provided and for mental harassment and they are denying it. Please file a legit complain against paytm. My success transaction # [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
patrakamalkant
from Bhubaneshwar, Odisha
Report
Copy

Didn't get the money in phone,but deducted from bank account

Website:WWW.PAYTM.COM

Dear sir,
Order no. [protected].
I had recharged my mobile today, but till now i till didn"t get balance in my phone, but the money is deducted from my bank account.
Order, date, time - order no.[protected] oct '15 8:52 am.
My contact phone number - [protected].
So sir requested please solve my problem urgently.
Nb transaction no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411014
Website:paytm.com

PayTM money deducted but no transaction in PayTM generated.This is regarding foodpanda order ID : v9mx-h4ia.

I've transaction details from Bank, Even SMS to prove deducted money.

Transaction details from bank :

Date To Amt.

06/10/2015 PAYTM NOIDA IN 157.00 Dr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
patrakamalkant
from Bhubaneshwar, Odisha
Report
Copy

Not recharged but money deducted

Website:www.paytm.com

Dear sir, today i had recharged my mobile but it has not yet come.money didn"t came in my mobile.But the money has been deducted from my bank account.. I had recharged my mobile no: Recharge of Vodafone Mobile [protected]. NB Transaction No [protected]. Balance did:t came in my mobile but money from bank account has been deducetd. MY CONTACT NUMBER:[protected] DATE, DAY, TIME- ORDER NO.[protected] Oct '15 8:52 am. so please sove my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aashi123456
from Bangalore, Karnataka
Report
Copy

Cashback in paytm wallet

Address:Bangalore, Karnataka, 560068
Website:paytm.com

On[protected], I made a booking through cleartrip using paytm wallet. The offer paytm was giving was 15% cashback. I have not get cashback. I raised a ticket for my cashback. The reply I got was that my cashback will come within 48 hours. That was on 26th September. After it did not came, I raised the issue with paytm on their twitter account. That was on 30th september. The reply I got was that it will be credit with 24 hours. The reply...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kiran Pamnani
from Pune, Maharashtra
Report
Copy

Refund request not processed

Address:411027
Website:Paytm

I tried to book a ticket from MakeMyTrip using HDFC credit card via Paytm gateway on 8th August but the transaction could not be completed due to some issues in MakeMyTrip site. But this amount (Rs.5415/- ) was deducted from PayTm and i cannot see any amount refunded in my wallet till now. HDFC Bank is telling that transaction was successful from their side and gave us the transaction details below: - DATE: 08-Aug-2015 Merchant Name:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhuja
from Delhi, Delhi
Report
Copy

My payment not refund

Address:New Delhi, Delhi, 110074
Website:Paytm

Hello Guys, Today I have very bad experience with paytm.com.My ORDER no.is

[protected] under which i placed order for Soft & Sleek Red Suede Strap Wedges.

I ordered for size 7.I received this on 8th October.Really it is very beautiful but it

does not fit to me because it is very small.while my size is 7.I want to replace

thiswith size 9. But Paytm is ready for neither replacement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alpesh Valia
Report
Copy

Wrong benefit received in Recharge

I had recharged for 3G - Docomo for mobile number [protected] on Sep-17-2015 through Paytm. The recharge amount was Rs. 91 with validity of 28 Days. The recharge was successful with Order No : [protected](Paytm order id). But, I received validity of 10 Days only. I have contacted Docomo regarding the same. They say the Rs 91 recharge has 10 days validity with 400 Mb of data. But, in the screenshots I have taken after recharge which shows Rs...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pratik8154
from Bardoli, Gujarat
Report
Copy

Bus tickets to the operator which does not exist.

Address:Rajkot, Gujarat, 360005
Website:www.paytm.com

I and my brother had flight from Ahmedabad to New Delhi so i booked a bus on PAYTM from Rajkot to Ahmedabad Airport by Shree Ramkrupa Travels of 11:45 PM on 4th october.The amount of 700 rupees had been deducted from my account by PAYTM. But when i reached at the bus operators office he told me that they do not have any such bus on this routes so i told him that i have my ticket through paytm for your bus but he denied that he didnt have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Govind1730
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Refunding my money from last 15 days. Order Id- 1225623139

Address:122002
Website:www.paytm.com

First i received 3rd class product. and next to next day i returned it. and they commit me that i will receive my money within 2-3 days and now 15 days has been passed still they are saying that we need more 2-3 days. this is happen more then 4 time but still they are not giving any satisfactory answer. I exhausted my 600 rs. on call to make him understand my issue everyday and every next available executive. And when i call him they start...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
Lokesh Sethia
from Delhi, Delhi
Report
Copy

Overcharging

Website:Www. Paytm.com

It's a scam they overcharge for most of the products then the given MRP and when I reported them about this they never gave me my full money back . They overcharged me 90₹ extra then the MRP on the bottle . Order number [protected] . They are big trickers. First they overcharge the MRP price which is a crime according to law and the. They give discount . That they are not permitted according to law . I am going to submit a consumer complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy