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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 809

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R
Raqeeb Sakkeer
from Shoranur, Kerala
Oct 12, 2015
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Website: Paytm

Kindly PLEASE STOP THIS FRAUDULENT PAYTM ORDER NO.[protected] Oct '15 4:54 pm Today I recharged For RS.248 . the money was deducted from my account still the recharge is not yet successful and the concerns could not provide any info regarding this.They said to wait till 2 hrs after that also nothing happened. Customer care executive stating that they cant provide any info. So kindly provide me the refund. I don't need any service from your site PAYTM
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    Govardhan KV
    from Gurgaon, Haryana
    Oct 12, 2015
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    Address: 201301
    Website: www.paytm.com

    I had ordered a blackberry z10 phone on 10/10/2015. I received a rock today. I was shocked and tried to reach Customercare. When I explained them about this the executive laughed. My Order No: [protected]. Is this the way they react? Pathetic service by them. I sent several emails to [protected]@paytm.com with photos of the shipment received. They say the issue needs to be investigated. Their customer care number is very hard to reach. It took 2 hours to lodge my initial complaint. I wasted 15000 rupees.
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      G
      Ganesa Shunmugam
      from Chennai, Tamil Nadu
      Oct 12, 2015
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      Address: 600026
      Website: www.consumercomplaints.in

      I m A. Ganesa Shunmugam, My Mobile #[protected]. I have a ticket for Tiruppur to Chennai via irctc website through payment from Paytm wallet. The Amount of Rs. 200.97 was two times debited from my account. I have attached two transaction which one was failed. I demand my refund from PAYTM which i wasnt provided and for mental harassment and they are denying it. Please file a legit complain against paytm. My success transaction # [protected] and the other which was failure # is [protected]
      Oct 12, 2015
      Updated by Ganesa Shunmugam
      paytm customer care needs my atm pin number. they messaged that change the pin after that.
      why?
      Refund the amount of Rs. 200.97 into my wallet only. otherwise any promocode for that amount.
      i will shop anything i wish.
      Dont harmful to the customer.
      clarify and do the needful
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        P
        patrakamalkant
        from Bhubaneshwar, Odisha
        Oct 12, 2015
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        Website: WWW.PAYTM.COM

        Dear sir,
        Order no. [protected].
        I had recharged my mobile today, but till now i till didn"t get balance in my phone, but the money is deducted from my bank account.
        Order, date, time - order no.[protected] oct '15 8:52 am.
        My contact phone number - [protected].
        So sir requested please solve my problem urgently.
        Nb transaction no [protected]
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          V
          vishal Ithape
          Oct 12, 2015
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          Address: Pune, Maharashtra, 411014
          Website: paytm.com

          PayTM money deducted but no transaction in PayTM generated.This is regarding foodpanda order ID : v9mx-h4ia.

          I've transaction details from Bank, Even SMS to prove deducted money.

          Transaction details from bank :

          Date To Amt.

          06/10/2015 PAYTM NOIDA IN 157.00 Dr
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            P
            patrakamalkant
            from Bhubaneshwar, Odisha
            Oct 12, 2015
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            Website: www.paytm.com

            Dear sir, today i had recharged my mobile but it has not yet come.money didn"t came in my mobile.But the money has been deducted from my bank account.. I had recharged my mobile no: Recharge of Vodafone Mobile [protected]. NB Transaction No [protected]. Balance did:t came in my mobile but money from bank account has been deducetd. MY CONTACT NUMBER:[protected] DATE, DAY, TIME- ORDER NO.[protected] Oct '15 8:52 am. so please sove my problem
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              A
              aashi123456
              from Bangalore, Karnataka
              Oct 12, 2015
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              Address: Bangalore, Karnataka, 560068
              Website: paytm.com

              On[protected], I made a booking through cleartrip using paytm wallet. The offer paytm was giving was 15% cashback. I have not get cashback. I raised a ticket for my cashback. The reply I got was that my cashback will come within 48 hours. That was on 26th September. After it did not came, I raised the issue with paytm on their twitter account. That was on 30th september. The reply I got was that it will be credit with 24 hours. The reply came on 1st October. Now it is 12 October. They have lied 3 times now to me. First during booking, they said within 24 hours. Then through email they said within 48 hours. Then through twitter they said within 24 hours. All this while there is no update from any of them. I even said to them that I will complain against paytm but looks like they are not afraid of anybody. They don't care about customer. How many times I have to beg them to give my money. This is harassing behaviour and kind of mental torture from their side. I don't know what to do. I am attaching email conversation, twitter conversation, and conversation that I have to their website regarding this issue. Every Time, they just reply with a single line committing a deadline fo 24-48 hours and then never reply back. These conversations are sufficient evidence of their bad and unethical behaviours and the lies they have told to me. I think time has come for me to ask for a compensation and for a benchmark to be set by penalising them.
              The twitter conversation that I have attached does not show paytm replies. The replies by paytm are attached with this comment.
              My ticket number on paytm is Ticket #[protected]
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                K
                Kiran Pamnani
                from Pune, Maharashtra
                Oct 12, 2015
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                Address: 411027
                Website: Paytm

                I tried to book a ticket from MakeMyTrip using HDFC credit card via Paytm gateway on 8th August but the transaction could not be completed due to some issues in MakeMyTrip site. But this amount (Rs.5415/- ) was deducted from PayTm and i cannot see any amount refunded in my wallet till now. HDFC Bank is telling that transaction was successful from their side and gave us the transaction details below: - DATE: 08-Aug-2015 Merchant Name: www.paytm.com Amount: 5, 415.00 Auth Code: 091666 ARN: 74568225220350012215674 We tried to call Paytm but they are telling we you can communicate only through mails for payment gateway issue.So, as we are communicating through emails, after sharing all the information given by the HDFC Bank, in last email Paytm told us that "As i checked and found that there is no deduction your account kindly contact your bank." Paytm Complaint number tel:[protected] And they are not having any phone no for these complaints and now we are also not getting any proper response from email also. They do not display any transaction processed through Paytm Payment Gateway.
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                  M
                  Madhuja
                  from Delhi, Delhi
                  Oct 12, 2015
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                  Address: New Delhi, Delhi, 110074
                  Website: Paytm

                  Hello Guys, Today I have very bad experience with paytm.com.My ORDER no.is

                  [protected] under which i placed order for Soft & Sleek Red Suede Strap Wedges.

                  I ordered for size 7.I received this on 8th October.Really it is very beautiful but it

                  does not fit to me because it is very small.while my size is 7.I want to replace

                  thiswith size 9. But Paytm is ready for neither replacement nor refund.While every site gives guarantee for refunding money in case of size issue. This is not proper way of paytm. Paytm is not success to online shopping website, this is fake website.
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                    A
                    Alpesh Valia
                    Oct 12, 2015
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                    I had recharged for 3G - Docomo for mobile number [protected] on Sep-17-2015 through Paytm. The recharge amount was Rs. 91 with validity of 28 Days. The recharge was successful with Order No : [protected](Paytm order id). But, I received validity of 10 Days only. I have contacted Docomo regarding the same. They say the Rs 91 recharge has 10 days validity with 400 Mb of data. But, in the screenshots I have taken after recharge which shows Rs 91 recharge with 28 Days validity.
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                      P
                      pratik8154
                      from Bardoli, Gujarat
                      Oct 12, 2015
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                      Address: Rajkot, Gujarat, 360005
                      Website: www.paytm.com

                      I and my brother had flight from Ahmedabad to New Delhi so i booked a bus on PAYTM from Rajkot to Ahmedabad Airport by Shree Ramkrupa Travels of 11:45 PM on 4th october.The amount of 700 rupees had been deducted from my account by PAYTM. But when i reached at the bus operators office he told me that they do not have any such bus on this routes so i told him that i have my ticket through paytm for your bus but he denied that he didnt have any such services and it is PAYTM's fault. Due to this i had to rush a lot to find new travel option from rajkot to ahmedabad aiport urgently and i had to pay a lot more to other travel operators. When i wrote my complain to PAYTM they told that the operator denied for refund of money as they as opertor didnt have any such service so i told them that if not operator then you should refund my money as i paid my money to you for bus tickets though i was not able to travel through that ticket as no such bus route exists but then to PAYTM charged me. I demand my refund from PAYTM for bus service which i wasnt provided and for mental harassment and they are denying it. Please file a legit complain against paytm.My ticket numbers are 34185896 and 34186007.
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                        G
                        Govind1730
                        from Ludhiana, Punjab
                        Oct 12, 2015
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                        Address: 122002
                        Website: www.paytm.com

                        First i received 3rd class product. and next to next day i returned it. and they commit me that i will receive my money within 2-3 days and now 15 days has been passed still they are saying that we need more 2-3 days. this is happen more then 4 time but still they are not giving any satisfactory answer. I exhausted my 600 rs. on call to make him understand my issue everyday and every next available executive. And when i call him they start harassing me when i am asking about refund. Please I just want my money back to me. I followed everything what the want.
                        Oct 13, 2015
                        Complaint marked as Resolved 
                        Yesterday i got the mail that he will refund my money by today after noon. But when i called paytm in evening here they again denied for refund. And i have all proves like mail.
                        Yesterday i got the mail that he will refund my money by today after noon. But when i called paytm in evening here they again denied for refund. And i have all proves like mail.
                        what is the pocedure to exchange a product
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                          L
                          Lokesh Sethia
                          from Delhi, Delhi
                          Oct 11, 2015
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                          Website: Www. Paytm.com

                          It's a scam they overcharge for most of the products then the given MRP and when I reported them about this they never gave me my full money back . They overcharged me 90₹ extra then the MRP on the bottle . Order number [protected] . They are big trickers. First they overcharge the MRP price which is a crime according to law and the. They give discount . That they are not permitted according to law . I am going to submit a consumer complaint against these scammers . Online big scammers and one more thing other websites like Amazon and flip kart were selling it in MRP price but paytm cheater . Suck... The product was matrix shampoo 2 bottles . MRP was 205₹ they sold me for 263₹. In which 13₹ was delivery charge . 250₹ they said the MRP was I have all the screen shots of MRP and there bill for 250₹.
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                            Lokesh Sethia
                            from Delhi, Delhi
                            Oct 11, 2015
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                            Address: New Delhi, Delhi, 160403
                            Website: Www.paytm.com

                            It's a scam they overcharge for most of the products then the given MRP and when I reported them about this they never gave me my full money back . They overcharged me 90₹ extra then the MRP on the bottle . Order number [protected] . They are big trickers. First they overcharge the MRP price which is a crime according to law and the. They give discount . That they are not permitted according to law . I am going to submit a consumer complaint against these scammers . Online big scammers and one more thing other websites like Amazon and flip kart were selling it in MRP price but paytm cheater . Suck...
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                              Gyaneshwar Prasad Singh
                              from Mumbai, Maharashtra
                              Oct 11, 2015
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                              Address: Samastipur, Bihar, 848101
                              Website: www.paytm.com

                              We recharge our mobile No.[protected] (vodafone) for Rs 352/- on 11.10.2015 through our ATM o[censored]nion Bank of india. transaction failed and money was transferred to paytme wallet. we once again tried to recharge and paid from paytm wallet. but my recharge again failed but my money was neither transferred to my account or in paytm wallet. Transaction ID[protected] Amt Rs. 352/- date of Transaction -11.10.2015
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                                jasmin123
                                from Pune, Maharashtra
                                Oct 11, 2015
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                                Address: Pune, Maharashtra, 411014
                                Website: www.paytm.com

                                I had ordered MC2844EB 28 L Convection Microwave oven from the Paytm site. The packaging was good. Box not defected from any side but the product inside it was horrible. Oven was damaged from the back side. I provided all the details to paytm care. They asked pics of product and invoice. I provided both the things. Paytm respond as below from the mail [protected]@paytm.com "I would like to inform you that as per policy if you receive damage product you have to contact us within 24-48 hrs but as i checked found the product received was on 16 Sep 2015 and you have contacted us on 24 Sep 2015."(actual policy is o[censored]pto 15days) As packaging was very good so we decided to open it on my brothers wife birthday which was on 23rd Sept. but when we open it we found major damage in it.. For sure vendor only intentionally packed this type of item in box. Product cost is Rs.12564 ORDER # [protected] Delivered On: Tuesday, September 15, 2015 Kindly look into it and solve the issue asap.. Attaching pics here of product.
                                Oct 20, 2015
                                Updated by jasmin123
                                no any update yet.. are u solving complain or not?
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                                  V
                                  vikramjhajha
                                  Oct 11, 2015
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                                  Refund Issue Of Bus Cancellation

                                  Address: Pune, Maharashtra, 411038
                                  Website: paytm.com

                                  Hi Team, I have booked two tickets on 7 October 2015. Bus Cancelled by operator immediately but Money not refunded yet. Paytm Customer care team has raised a request #[protected]. I did not get any response from paytm and did not get money also. Request #[protected] Bus Booking Screen shots and paytm response also attached. how to contact with paytm call center.my contact number is [protected]. please help me....
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                                  ghouse969
                                  from Chennai, Tamil Nadu
                                  Oct 11, 2015
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: www.paytm.com

                                  This is the fourth time I have received a wrong or duplicate product.
                                  I had ordered some different product worth 4k and they ended up delivering a wrong product.
                                  Previously I received duplicate products too.
                                  Also they keep the customers money till the seller receives the defective product.
                                  Also the courier service is like , they do not update.
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                                    kartikbathla92
                                    from Delhi, Delhi
                                    Oct 11, 2015
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                                    Address: 121004
                                    Website: paytm

                                    They announced a cash back offer on dslr camera and i purchased it and paid through my card.. i received the product without memory card .. and also they didn't provide me cash back .. i complaint them 4 times in their customer care .. the worst customer care services i have ever seen..
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                                      ramakanta090
                                      from Mumbai, Maharashtra
                                      Oct 11, 2015
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                                      Address: Thane, Maharashtra, 400607
                                      Website: paytm.com

                                      My order number is ORDER NO [protected] in their application where it is showing buy iPhone at Rs 2000 since it is iPhone i think it is any limited offer so i buy it without reading the description which is present in below, so i order it without thinking anything as i know if it is false then amount will be refundable to my account, but when go the product details it is showing it is preorder not order so i decided to cancel my order but now they are saying amount will be not refundable as it is a preorder Very disappointed with paytm kindly refund my money...please help me regarding on this please call me on [protected] i[censored] required any other clarification Please dont cheat me Rs 2000 is high amount for me may be not for you please do the needful
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