PayTM Mobile Solutions Complaints & Reviews

I ordered a electronic gadgets but its not working, when i complained them along with the product image, i got following response from them, they validate the product through the image... Saurav kumar IE, Sep 22, 15:56: Hello Nabi, Thank you for contacting Paytm.com. This is with regards to the concern which you have registered with Paytm against the order number [protected]. As we can validate, the product seems fine and in good condition. We hope this helps. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Happy to help! Paytm Care

I am living in Trivandrum. The product I wanted to order can not be delivered here. So I ordered it to my friend's place in Banglore with belief that they will deliver the right product. But they have delivered a wrong product. My order was Fujitsu Lifebook A544(4gb ram, 2.5GHz clock speed, graphics Intel HD 4600) but they have delivered Fujitsu Lifebook A514 (8gb ram, 1.7GHz clock speed, graphics Intel HD 4400) (other specification same). All their pre delivery messages were pointing the right product. The time for returning the product was 15 days only. My friend has some work there so I asked him to bring my Laptop also. But he will have to return only after 15 days. I forgot to tell him to check the product with the belief in Paytm in my subconscious mind. He himself didn't open the product due to hesitation. The Bill they made is for the product I ordered. . When I contacted them they told that 15 days period is over. But this is very wrong. I am feeling so much anger for Paytm. I am feeling cheated. They should have some popup kind of thing to remind that product delivery can be wrong also. So that we can check as soon as we get it. If I will go to court, what will I win the case or they? Also the seller they were showing on the site when i was ordering is different from seller shown in the bill.

Since 4 days from my wallet I can't do recharge. If I do any recharge its showing fail nd showing that u have reached maximum transactions try again later.please check it and activate my account immediately. And remove day limit for my account.

My requirement was of size 85 and they have provided me size of 80, here is a hole also on the product and also here is no return option. The product name is "Nitlon White Cotton Vests Pack Of 2" and order no is [protected] and also the time of order was 16 Sep '15 1:32 pm i had already talked with customer help of Paytm but till now they couldn't arrange a reverse pick up. so what can i do?

Mera phone number [protected], vodaphone hai, mai daily 50.ruoees ka recharge karva rahi hu, mai kahi phone bhi nahi karti aur mera balance khatam ho jara hai, aaj mainey 250 ruppes ka recharge karvaya, aur abhi tak mera balance 1 ruppes hai, mera balance pura kariaye nahi tho mai court may apki complaint karvaker apki yeh defaulter sight band karva dungi...neelu bhatnagar

Hi All, I ordered an item from fashionandyou on 16Sep 798/-rupees, Paytm deducted money from my bank account during transaction but amount was not Credited to fasionandyou and ordered was not placed . so i called fasionandyou to check if ordered is placed or not, they confirmed there is no transaction and order is not placed.I have send so many mails to [protected]@paytm but no response. It's very frustrating, This is cheating, I will not recommend paytm to anyone and infact their customer care number is not rechable and responding, just for formality they have pasted this number. i will give 0 rating and will say they are cheating their customers.If you will use this site you will loose your money for sure. Don't know how indian government allow such bad companies to do buisness in India.

Hi team, I have Done my Tatasky Recharge 400/-rupees but Paytm shows recharge successfully done but my tatasky account was not Credited so i called paytm but they telling Operators conformed recharge Successfully .. they told me to call tatasky . then i called tatasky Customer care unfortunately they also told . we not Received any payment from paytm . so please help me ...
Recharged Date : 22/09/2015
paytm Order Number : [protected]
Amount of recharge :400/-


from,
shivkumar kurade
[protected]@gmail.com
mob no: [protected]

Sir My paytm account has hacked by someone on 30 August 2015.I had lost 1900 rupees.The numbers which he had recharged belongs to harayana .I had traced the numbers in whats appand truecaller.I had complained many times to the company about this.But they are saying that this was done by your side.As my account has hacked by someone at 11:30pm mid night.I came to know this next morning.Without otp the account cannot be logined.But this was done by the person. This was the insecure of this site.And they are saying irresponsible answers.please help me sir. I had details of hackers as I had found by checking his what's app account and truecaller.

Hi Team, Yesterday I tried my MTS bill from Paytm but it was not successful. I tried twice but both times it was a failure. I got money back in my wallet and I transferred it back to the Bank Account. But I received money of one order back. I got bank transaction ID for one refund( got money back for this) . For another refund i didn't receive any bank transaction ID. Even nobody from PAYTM is replying.. Please help me on this.

Dear Sir,

I have purchase ine shoe from PAYTM but shoe was used received.
After submit many complaints to customer care & grievance dept. shoe not return pick-up.
& my amount is blocked

Company is doing cheating with & sale old used items.

Sangeeta
PAYTM order id [protected]

My paytm wallet has been wrongly debited with Rs. 374 on 22nd sep, 2015. The details show that as "paid for order". But I didn't order anything worth that money. I am a regular paytm customer and am very displeased with this mistake. I would like to get a refund as soon as possible.

I ordered Toshiba hard disk from paytm, details are as below 1. Registered mobile number :- [protected], 2.email ID :- [protected]@rediffmail.com 3.Order Number :-[protected] 4.Product Name :-Toshiba HDTB110AK3BA Canvio Basics 1 TB Hard Disk (Black) 5.Date of Purchase :- 22 Aug. 2015 6.Order Value :- Rs. 3995/- hard disk is defected and not be detected to system. so i send my query to paytm, according to conversation with paytm customer care i returned hard disk to merchant and sent the courier slip to paytm. hard disk is received by merchant. but uptill now refunf is not initiated. i sent mail to paytm care many times, but they do not generate refund and not even reply.

We booked tickets in Paytm and unfortunately Bus is cancelled. We checked with Bus operator and they said paytm should process the refund. But We still not received the refund for that tickets. This is not the first time. Always paytm is not refunding the amount. Every time in bus cancellation, paytm does not respond to our mail and does not refund our amount

I have placed following order on paytm side. Amount for the following have been deducted but none of them was successful. I have already inform customer care of paytm about this by paytm complain module on your site. I am still waiting for my refund. 9 days have been completed from the order date. still i am waiting for refund of following orders This amount should be refunded in my bank account but you refund in my wallet. what is the use of wallet amount for me because i am unable to place any order successfully because of problem in your site. kindly refund my whole amount in my bank amount. why you are not resolving my complaints about these order because i have been generated the complain ticket for the same I am requested to paytm :kindly do need full. and call me back on my registered mob. no. Reg. Mob. No. -[protected] Email ID: [protected]@gmail.com, shyam.[protected]@abes.ac.in

I have bought a Apple Macbook air on 19 Septemeber, 2015. I received a parcel from Paytm on 22nd Sept afternoon. When I opened the parcel today, I was shocked to see only empty Apple box and two pieces of marbles in the parcel. There was not a single part of Apple Macbookair. It is a total cheating. Siddhant Shah Mobile- [protected] Sukesh Shah ( father of Siddhant Shah) Mobile- [protected]

I have recharge from paytm wallet of rs-500 .september 21 . 7pm.but amount has been deducted from my bank account but recharge not done.i have sent many mail but paytm team not respons my mail. my order no -[protected] . my name -mannu jha and my no -[protected] please help .thank you

Hello sir i m mynuddin. I buy a Mediatek N966 (Black) calling tablet from PAYTM and it was not working (DEAD) how can i return the seller it having 1 year manufacturer warranty seller info remote coordinator 114, 1st floor vipul agora, m.g.road, gurgaon, haryana pin 122002 invoice nr#.36676/[protected]

I checked on the website it was clearly mentioned that the product original cost is more than 500. However they are giving it in just 367 and another cash back of 58 on the top of that they were offering free shipping. I ordered product. I received the product within 48 hours but it was faulty (16GB memory card). On the other hand the original price that is mentioned by the company is 347 only on the product which seems clearly being cheated by the company and they are not reverting. Order no: [protected] M.no. [protected] Amit

Dear Sir/Madam, At paytm website, I ve done a recharge of amount 298 on an Airtel no.- [protected]. In paytm website, at airtel 2G data plan, it was mentioned that, Rs 298 Validity 56 Days Data Benefits. 3 GB Unlimited 2G data. Post 3 GB unlimited on throttle speed (max 40 kbps) But after successful recharge... I ve' got Rs. 100/- main balance, & 1048 MB 3G data. when I try to contact with paytm care, by mail, they informed me that was the error of Airtel. But airtel told "they have not such plan". A question arise, "If paytm provide correct information, after my recharge, why paytm delete 298 recharge option from 2G data plan on their website?" I think...paytm should pay the penalty to me... as I could not got the benefit which is mentioned on the paytm website.

I have recharge FROM PAYTM of Rs-500 but the amount has been deducted from Bank and still the recharge is not done..It is Showing that the recharge is Pending "WAITING FOR THE OPERATOR TO CONFIRM" I don't understand why I have to face such a Problem ... What was my Fault? I Have sent many Email but nothing has happened yet.. Such a horrible situation.