PayTM Mobile Solutions Complaints & Reviews

I ordered Toshiba hard disk from paytm, details are as below 1. Registered mobile number :- [protected], 2.email ID :- [protected]@rediffmail.com 3.Order Number :-[protected] 4.Product Name :-Toshiba HDTB110AK3BA Canvio Basics 1 TB Hard Disk (Black) 5.Date of Purchase :- 22 Aug. 2015 6.Order Value :- Rs. 3995/- hard disk is defected and not be detected to system. so i send my query to paytm, according to conversation with paytm customer care i returned hard disk to merchant and sent the courier slip to paytm. hard disk is received by merchant. but uptill now refunf is not initiated. i sent mail to paytm care many times, but they do not generate refund and not even reply.

We booked tickets in Paytm and unfortunately Bus is cancelled. We checked with Bus operator and they said paytm should process the refund. But We still not received the refund for that tickets. This is not the first time. Always paytm is not refunding the amount. Every time in bus cancellation, paytm does not respond to our mail and does not refund our amount

I have placed following order on paytm side. Amount for the following have been deducted but none of them was successful. I have already inform customer care of paytm about this by paytm complain module on your site. I am still waiting for my refund. 9 days have been completed from the order date. still i am waiting for refund of following orders This amount should be refunded in my bank account but you refund in my wallet. what...

I have bought a Apple Macbook air on 19 Septemeber, 2015. I received a parcel from Paytm on 22nd Sept afternoon. When I opened the parcel today, I was shocked to see only empty Apple box and two pieces of marbles in the parcel. There was not a single part of Apple Macbookair. It is a total cheating. Siddhant Shah Mobile- [protected] Sukesh Shah ( father of Siddhant Shah) Mobile- [protected]

I have recharge from paytm wallet of rs-500 .september 21 . 7pm.but amount has been deducted from my bank account but recharge not done.i have sent many mail but paytm team not respons my mail. my order no -[protected] . my name -mannu jha and my no -[protected] please help .thank you

Hello sir i m mynuddin. I buy a Mediatek N966 (Black) calling tablet from PAYTM and it was not working (DEAD) how can i return the seller it having 1 year manufacturer warranty seller info remote coordinator 114, 1st floor vipul agora, m.g.road, gurgaon, haryana pin 122002 invoice nr#.36676/[protected]

I checked on the website it was clearly mentioned that the product original cost is more than 500. However they are giving it in just 367 and another cash back of 58 on the top of that they were offering free shipping. I ordered product. I received the product within 48 hours but it was faulty (16GB memory card). On the other hand the original price that is mentioned by the company is 347 only on the product which seems clearly being cheated by the company and they are not reverting. Order no: [protected] M.no. [protected] Amit

Dear Sir/Madam, At paytm website, I ve done a recharge of amount 298 on an Airtel no.- [protected]. In paytm website, at airtel 2G data plan, it was mentioned that, Rs 298 Validity 56 Days Data Benefits. 3 GB Unlimited 2G data. Post 3 GB unlimited on throttle speed (max 40 kbps) But after successful recharge... I ve' got Rs. 100/- main balance, & 1048 MB 3G data. when I try to contact with paytm care, by mail, they informed me that was the error of Airtel. But airtel told "they have not such plan". A question arise, "If paytm provide correct information, after my recharge, why paytm delete 298 recharge option from 2G data plan on their website?" I think...paytm should pay the penalty to me... as I could not got the benefit which is mentioned on the paytm website.

I have recharge FROM PAYTM of Rs-500 but the amount has been deducted from Bank and still the recharge is not done..It is Showing that the recharge is Pending "WAITING FOR THE OPERATOR TO CONFIRM" I don't understand why I have to face such a Problem ... What was my Fault? I Have sent many Email but nothing has happened yet.. Such a horrible situation.

Rs 500 not yet credited to my wallet.i have given two mails but no response.again i contacted their customer care no[protected].but noresponse.pl provide me other e mail id of some responsible higher official so that i can resolve my issue.

I am planning to by IFB washing machine .on 17th sep 15 ordered in paytm.it suppose to deliver on 26th sep 15.But today I got message saying that seller cancelled your order & amount will be credited, but amount not yet credited.I am very much dissatisfied with service. I want my money back immediately.order no [protected] Contact no : [protected]

I ordered Nokia Lumia 525 dual sim mobile online by paytm.com .I received item very late. After putting return request they accepted return request.But they did not arrange pick up for the same.I return by my self but item was not received by merchant as the address was given paytm.I paid 200 rs for courier.Now they have cancelled my return request without any reason.

have trouble with total 3 orders placed on 21st Sept 2015 First Two Orders Order No [protected] and Order No [protected]. For above two orders, The recharge is showing successful, but the amount is not credited to my tata sky account. When contacted paytm helpline for the same, the automated message says to contact operator customer care, when contacted tata sky customer care they said they can't help or assist in the payment made using third party. Request you to cancel my order and return my money back at the earliest For third Order Order No [protected] For this third order, the recharge is showing successful, but the amount is not credited to my tata sky account. When contacted paytm helpline for the same, the automated message says the order is failed and the amount will be credited back to paytm wallet. But still the amount is not credited to my paytm wallet. Request you to cancel my order and return my money back at the earliest Appreciate your quick response on this Thanks & Regards Shrikant Doddihal +91-[protected]

This is with respect to the worst service provided by paytm. These people are cheat and should be ashamed off of their work. Just making business and not taking care of customer issues. They do not fulfill your promises as happiness is guranteed at paytm. Their website has issues and I have to bear the cost of it. I made an order and it is delivered to some other address because of their website issue. But Paytm can not owe this issue.

I purchased a Laptop through Paytm on 16/sep/2015, which was delivered yesterday(21/sep/2015), but i found that product is defected and having white spot on screen, when i asked customer support of paytm, they said paytm dont have any replacement process, and also said that they will give me reply inl 24 to 72 hour for return or cancel. But they are not sure if they will do it or not. But I have wasted my time on paytm, but I want my product replacement. They are not replying accordingly what I want about the product I purchased. Even they are not saying in confident way that they will replace the product. I purchased they product from paytm and they gave me faulty product, they thought if nobody will consider or notify the defect they product will go out from their stock or else. I request you to kindly take this issue seriously and take the appropriate action accordingly.

Sir, I made a purchase in the Paytm website (https://paytm.com/) for Canon SX60 HS camera on 17th September 2015 vide Order No.[protected] for Rs.28, 493 (Twenty eight thousand four hundred and ninety three only)This was my 4th purchase with Paytm and all the purchases are made on the website. I have already purchased one iball mobile phone, car freshener twice and this camera is my 4th purchase with Paytm in the last 2 months. The current model followed by Paytm for purchases in their website is the Cash back coupon model wherein some percentage (say 10% or 15% or 20% etc..) of the purchase value is credited back as cash back and the same will be available in the "Wallet" of the purchaser in the website. The credited cash in the wallet can be used for the next purchase. As per the above cash back offer, i purchased the above said camera with 15% cash back offer by applying the coupon code (DG15)which works to Rs.3500/- as cash back. Now Paytm is refusing the cash back stating that i have not applied the code and also claiming that i have not verified my e-mail address and hence coupon has not been applied. 1. First and the foremost why i should verify my e-mail address on the 4th purchase i am making with Paytm. This verification was not followed when i made my 3 purchases earlier and my cash backs was credited once the items were shipped. 2. When i tried to apply the coupon code (DG15), it simply returned an error "Go to the profile and verify your e-mail address". When i went back to my profile, there is absolutely no option to verify my e-mail address. My profile was complete in all respect with my Name, E-mail id, Mobile Number & Date of birth etc. which was provided by me at the time of creating my account with Paytm and during my first purchase itself. Lot of communications has happened on the same e-mail id with Paytm (refer to screen shot below) and i have never changed anything in my profile in the last 2 months. Now where is the question of verifying the e-mail id? Why i should do it now for the 4th purchase when this was not followed for last 3 purchases. How will i verify my mail id when there is no option in my profile to do that like "Verify your e-mail id now" button etc.. 3. Nowhere in the world this type of e-mail verification is being followed suddenly for the 4th purchase or for that matter for an e-mail id properly registered with the Paytm and already communications are happening on the same id and no changes has been made to my profile in the last 2 months. Now where is the question of e-mail id verification and where is the question of non-payment of cash back due to non-verification of e-mail. This is a clear case of cheating the buyer by putting some unwarranted, unwanted verification procedure that too after few transactions has already happened successfully. Please take up this issue seriously with Paytm and resolve the same. Thanks & Regards Arunachalam Vallur Mob. 91-[protected] E-mail:- [protected]@gmail.com

Humne Kal 500rs. Paytm wallet me add kiye they bank se message aa gya ki. '500rs. Debited to paytm' lekin abhi abhi tak paytm wallet me nahi aaye. Please help me. [protected] Har har mahadev ji Kripya sahayta pradhan Karen. Aapki Badi kripa hogi. Dhanybaad ji Thanks

Last month on 27 I purchase a butterfly matchless wet grinder red I Pay Rs-6400/ for it but the seller send me a butterfly matchless mixie So I send return back to the seller So I want my money refund My order no is[protected] SambasivaiahBesta

On 14th August I received a Electrolux Micro wave oven (model no.M/o D20M.WW-CG) thru FedEx after paying Octori extra Rs.460/- (which was not informed at the time of placing delivery), I had not ordered Electrolux, my order was for IFB 20PM1S 20 L Solo Oven. The details of the one that I had ordered is IFB 20PM1S 20 L Solo Oven (Metallic Silver), however the vendor has sent Electrolux (pics attached) The MRP of IFB is Rs.6940/- and I purchased for Rs.6300. whereas the Electrolux microwave sent has a printed MRP of Rs.4700/- i called Paytm customer care and informed them about this goofup. and requested them to either discount the current product or else arrange pick the same abd deliver IFB 20PM1S 20 L Solo Oven (Metallic Silver) within a week and ofcourse refund the Octroi amount also.” however till date no action has been taken by Paytm team and everytime we call them up they say the issue is referred to higher ups and has been taken on priority, so please wait for 72 hrs. their 72 hrs is never ending

I have recharged my Vodafone number [protected] with 180 Rs on 21st sept 2015. I haven't received the recharge yet. It is showing that waiting for operator confirmation. And there is no way that I can reach out to customer care executive of Paytm. Few days back also I had made wrong recharge of Rs 199 by mistake. I dropped mail and tried to reach them but nothing happened. Paytm is providing the slowest and worst service as I have experienced...