PayTM Mobile Solutions Complaints & Reviews

I have ordered Shoe on 22nd April 2015 on Paytm, Till now its not delivered & non of them being responding. Don't have direct contact number to reach them. One should write only email or voice recording. As per Paytm its couriered thru Ecom Express Airway[protected], where the Status of courier yet to ship since from 24th April 2015 Now I am unable to cancel the order.

hi, i am ranjith, when i was paying domino's pizza bill through paytm wallet, money from bank was cut 2 times but bill was not paid total amount of (2*255=510) i mailed to [protected]@paytm but they did not respond, i dont have order id but i have transaction no 1)83528 @13:16 of rs 255 2)89884 @13:22 of rs 255 pleas refund my money my email:[protected]@gmail.com my no:[protected]

Hi! Ticket #[protected] Have made an online transfer (credit card) towards payment of my Mobile Bill (Vodafone). Payment aganist above have not been made by them to Vodafone and now neither are they giving my money back. Have sent them multiple mail request, but they have made up their minds to ignore my mails. Do not understand how to move this forward. Regards, Anup

I booked bus ticket from paytm site. unfortunately bus cancelled, paytm care people not respoinding calls as well as mail with higher authority also. paytm people are smart cheaters... Do not buy or purchase anything from paytm.. Guys be careful while purchasing from paytm.

Hi Paytm, it has been more than 15 days that i have sent you a return request for Order #[protected]‏ but still haven't got any response from your side. The customer service representatives which you have seems not to understand customer's problem and send drafted version of the response which they have for whatever query is posted to them. Please arrange a return request ASAP

I have recharged my mob no. [protected] and my amount debited from my account but my mob no. Still not recharged. I am waiting from morning. Kindly do the needful its very urgent.I have recharged my mob no. [protected] and my amount debited from my account but my mob no. Still not recharged. I am waiting from morning today. Kindly do the needful its very urgent.

Dear Sir, yesterday i had made payment of my vodafone mobile num [protected] of Rs 1844 through your site, when i start making payment i have clearly select service provider name as vodafone but at the last of the payment is shows that my payment is been credit to airtel. i have also lodge complain at your costumer care help line[protected], but i have not received yet any response. so i request you to kindly transfer the amount to vodafone as my last day of payment is 8may 2015. watting for your response Thx karan goyal phone num [protected]

my order number is[protected] my package seal is already open and I ordered silver colour power bank, but the product is in red colour and the package is in worst condition, i am not satisfied in these order .I sure that its not a fresh pack.it (http://pack.it/) is the fake brand so please collect your product return my money back. as soon I don't need to exchange in these item. my package seal is already open and I ordered silver colour power bank, but the product is in red colour and the package is in worst condition, i am not satisfied in these order .I sure that its not a fresh pack.it is the fake brand so please collect your product return my money back. as soon I don't need to exchange in these item and i made a compliant on may 3 to paytm but there is no response .my contact number is [protected]

I booked product on 6th April and product not delivered in time, I waited up to 23rd April, so I cancelled the order, still I am not received the refund amount, please kindly look about this issue PAYTM order copy enclosed-ORDER NO.[protected]

Again I have to register a complaint against you guys. I just don't understand what has suddenly happened to you service. 1. You guys cancelled my Red Tape Brown Casual Shoes (Size-9) with same order no. as below shoe i.e. ORDER NO.[protected], without intimating me. I did register a complaint against the same issue at the paytm contact us page and received a Ticket #[protected] as my registered ticket number. Also, I did get a reply very next day from Mr Aman. And the worst happened when I got a mail that your order has been cancelled. I was really shocked to see that. But worst has yet to come. 2. Bus Cancellation with order no. as[protected] Bus Ticket (OB1BU5) from Anand to Mumbai on[protected] issue. The worst experience ever. In-spite of so many drills via emails, Paytm doesn't bother to acknowledge me. This forced me to write you guys and disturb you. Paytm sucks big time for Bus ticket service. I was a regular user of paytm so had built trust in them and thought ill use their new service –BUS TICKETS. I booked 3 tickets from Anand to Mumbai- with order no as below Order ID[protected],[protected] and[protected]. So after receiving message and mail with pnr and all, I called Rajkamal travels then I learned that no bus service for Mumbai has been provided by Rajkamal. On the middle of the high-way at 12.00 in the night waiting for Rajkamal Bus. Then somehow we managed to get in a bus that too sat on the rubbish and dirty stairs that too paid Rs. 500 for each ticket. Post this huge blunder we dropped in a mail to Paytm and they don’t have a courtesy to at least acknowledge the same. Also, here I have did register my query with Ticket #[protected] but I just didn't get any reply from them. They did return the paid money when my better escalated the issue on different consumer forum which is more worst for you guys. 3. Delay in this delivery.Lee Cooper Brown Ankle Length Sneakers (Size-10) with order no.[protected]. It has been more than a three weeks when I place my order and still I haven't received. If you can't match up with the requirements then please don't get into that business. I used to love paytm but all thanks to you guys I have started hating it. Regards, Umang Patel +91-[protected] +91-[protected]

i had recharged 100/- in paytm at 28april around 8:45pm on bsnl number..but it shows transaction failed but 100/- debited from my sbi a/c. next i went to paytm wallet..there i got that 100/-.but there was an option of refund. i clicked there for bank refund. an after that i got an sms n email. see below.. We have initiated refund of Rs 100.0 to your bank/card as per your request on[protected]:50:56 . Your bank may take 10 working days to show this money in your account/card. Your available Paytm Cash balance is now Rs. 0.0 . For any query on this transaction E73769511D7C5810, contact us on [protected]@paytm.com. but till now 10days went i didnt get my cash back yet.. so plss help me to get back that amount..as soon as possible..

Hi, This is Vijay From Bangalore. I have booked Jockey Boxer shots(set of 2) from Paytm site the cost is Rs.797/-, I have received only 1 Jockey Boxer shot in the parcel. Written 10mails to [protected]@paytm.com but no use. No one called me for my problem from paytm team. More over Paytm never mentioned any customer care helpline number. My order ID is[protected]. This is the way Paytm is blaming customers. Could you please let me know to whom should I contact to resolve my problem. Kindly treat this as a high priority and do the needful. Regards, Vijay.+91 - [protected] ( Call me before 2PM only)

I am BALAMURUGAN S., my paytm I'd is dr.[protected]@gmail.com., I ordered Samsung charger and delivered .order no is[protected]., After receiving I found that it was duplicate and contacted customer care service they said to return the item by myself by courier and to update courier slip because the pick up service was busy., I sent the product on 08.04.2015 by courier and updated courier slip by mail. I tracked the courier, it was delivered on 10.04.2015, received by Shika Jain who is staff of Elite class marketing ltd, his mobile no is [protected]., Then I contacted paytm care service for so many times., these are the paytm complaint ticket nos[protected],[protected],[protected],[protected],[protected],[protected],[prot...⇄ Everyone telling the same wait for 48-72hrs., nobody gave a solution. I have attached courier slip and courier tracking details with this mail. kindly do favor for me., I m struggling with them for more than a month., Thanking you

I ordered an iPad mini 3 as per the product details on the website and I have been delivered and IPadi mini 1. I am really appalled by this experience and I feel I have been duped. When asked for a clarification on this mix up, the customer care is responding to me with generic email templates that they understand the situation etc. but have not guaranteed a replacement of the product. They even took longer than expected to deliver the product and when delivered I was handed a wrong product. I need a replacement with the correct product and not a refund. Order number:[protected] User ID: [protected]@gmail.com Contact: [protected]

Hi, This is Mangesh Jagtap. I had placed th order from Foodpanda through paytm wallet on 5 May at 20.06. But as the payment was not received to Foodpanda from paytm and resulted the order was not proceed, instead the amount was deducted from my account. So, I need the refund as it was not processed from your end. And I need a complete clarification on this. Thanks

I recharge my DTH account thru Paytm on 26th March. First time there is transaction failed therefore I tried immediately for second time. This time the transaction was successfully but amount get deducted from my account two times. The transaction ids are StUBP[protected] and StUBP[protected]. I raised the complaint with customer care but there is not proper response. Also they do not have the call center to resolve the issue. Please look into it. The amount get deducted is Rs. 375 two times.

Hello there...guys I have recently brought my Samsung A7 mobile.On 30th of April, I was promised to get a promo code from paytm to get a cashbook of Rs.3000.Until now, I got nothing.I was given two contact numbers to contact paytm.They are not working either.I feel cheated.I hope paytm will address this issue.

I ordered a set of nike socks having | Order Number: MPtkt[protected] for rs 200 ...I promptly received the product on 28 march and than I found it is fake and too small in size ...as I was busy in other works I wrote paytm back on 7th april to take back its product through reverse pickup and refund the money as the product was no longer needed as it was of no use to me.Than started a series of mail from Paytm asking to upload its picture, asking about packing of envelope and any tamperness on packet, I replied promptly to each mail with its requirements and this continued till today but they have not return / refund its value .Today I got a mail saying that seller would not accept its return as it has been too long and also saying I wrote late that is on 15 april ...These are false allegation by Paytm to not refund my money ...and I would also bring to your notice that the return period of product was 1 month ...though I filled its complaint on 7th april ...till now no action has taken place and only series of communication mails have been exchanged . please help to get refund. # proof of writing them on 7th april my id : [protected]@rediffmail.com Hi raman, Thank you for writing in to us. Your ticket no is[protected]. We will get back to you at the earliest. Thank you for your patience. Paytm Care Team raman, Apr 7, 22:50: ORDER NO. [protected] Mar '15 12:02 am Nike Multi Color Cotton Socks Pack Of 3 Qty: 1 | Sold By: Nike Rs 199 Offbeat Pondy Grey T-Shirt (Size-L) Qty: 1 | Sold By: Offbeat Pondy Rs 249 RETURN APPROVED For T-shirt STYLE30Cash back of Rs 75 for Promo Code STYLE30 has been successfully added to your Paytm Wallet. I would like to inform you that I have applied for returning my nike Multi color cotton socks instead offbeat t-shirt. So, please cancel the return of Pondy t-shirt and generate return id for nike socks . Reason for return : Below standard quality of socks and size is very small, (Fake Product, far from reality ) ...do check this matter with seller and please arrange a pick up for socks instead for t- shirt .. Reverse pick up is available in my location (208022), kanpur. Please take immediate actions and respond through email asap. Regards Raman Kr Verma

i buy a two kwardrobe kurti on paytm on 27 april 2015 and do online payment of 2049 inr, paytm said that your order will be deliver to yor address at 1st june but on 2nd june i recive message from pay tm that one of the yor order is cancelled and your payment of 750 inr is added to yor paytm wallet to yor bank account, but my refund is not submitted yet. so at 3rd june i cancelled second order of 1299 inr cancelled beacause it is still not shipped to my adress. my order no is #[protected] the same complaint i recorded to paytm so many times but they are still not contact me or i still not get my total refund of 2049 my name is nikunj patel and my cell no is [protected] regards nikunj patel thanks

I have booked two bus tickets, unfortunately, Bus cancelled from operator end after repeated mail from paytm care they have refunded only one ticket amount but another ticket (order ID#[protected] amount till not received . I raised ticket #[protected] on apr 19 till now no resolution. Order Numbers:[protected] and[protected] PNR :J3QP36 and M4YZTV Kindly check the order id[protected] and send the refund amount as early as possible.