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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20038
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1742
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PayTM Mobile Solutions reviews & complaints page 9

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P
prajith.p
from Bengaluru, Karnataka
Jan 12, 2023
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Address: Kerala
Website: Paytm Money

Hi Team,

I have placed a mutual fund investment through PayTM Money on 24 November 2022 with the amount ₹1000. It got failed from the order placement from paytm side and it was started the refund. Now it’s been more-than 1.5 months I’m following up with the customer service they couldn’t help me. They requested bank statements and all I have provided thrice now no use. Please help me to recover this.

Thank You,
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    V
    Vino5k
    Jan 12, 2023
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    I am vinoth, I have purchased gold through paytm on 26/02/2022, for one lakh rupees. Now it is showing zero value of gold in my account, Even after multiple complaint
    Paytm failed to provide me the statement of gold purchased and transaction took place through my mobile number.
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      V
      virajw
      Jan 10, 2023
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      Sir,
      I have talked to paytm customer care many times and told them to deactivate sound box, but till date no message has come from their side and I am getting monthly charges.
      Paytm engages in a trap for customers
      sir you solve the problem
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        M
        Manejar Kumar
        Jan 8, 2023
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        Address: Ward no 9,H-53, Shrirampur, chandpua,Raghopur, Vaishali, Bihar 844508

        My Paytm Payment Bank account aapke Tarah se block Kiya gaya Hai apse Anuradha Karter hai ki unblocked Kar dijiye My mobile number [protected], Allternet mobile number [protected]
        +1 photos
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          A
          Ashish Pandey1991
          from Noida, Uttar Pradesh
          Jan 2, 2023
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          My car number is HR26DP2342, Tata Tiago, I am travelling from Noida to Panipat and in transit i have passed from jakhauli toll plaza. toll deducted rs 235 from my paytm wallet, while correct toll should be 90 or less.

          Regards
          Ashish Kumar Pandey
          [protected]
          +1 photos
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            V
            Vikash kushwah
            from Morena, Madhya Pradesh
            Dec 28, 2022
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            Address: Morena
            Website: Morena

            Dear mods my free fire id suspended problem. Please fix right now. UID [protected]. Thanks...
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              R
              from Varanasi, Uttar Pradesh
              Dec 26, 2022
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              Amazon pay refund money not received my paytm payment bank account, ,
              amazon pay transaction history me show kr rha h ki money aagya h lekin paytm payment bank me nhi aaya h

              Order id[protected]-7824319

              Amount --- Rs. 1445

              RRN[protected]
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                R
                from Varanasi, Uttar Pradesh
                Dec 26, 2022
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                Amazon pay ne money bhej diya h amazon pay transaction history me show kr rha h lekin paytm payment bank me money nhi aaya

                paytm customer ne Kaha Hai Mera pas koi amount show nhi ho rha h

                RRN[protected]

                MY AMOUNT --- 1445

                NAME -- MOHAMMAD GUFRAN ANSARI
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                  M
                  Manjunath5294
                  Dec 24, 2022
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                  Address: NOIDA

                  Dear sir i am playing rummy game from past three years in paytm first game application but from 6 months they were not verifying pan card so that cant WITHDRAW AMOUNT SO WINNING AMOUNT INVEST ON GAME AGAIN AND I SHOULD TO LOOSE AMOUNT RAISED NEARLY 30+ COMPLAINENT BUT THEY ARE NOT RESOLVED YET COMPLAINENTS ARE GOING TO CLOSE EACH AND EVERY TIME UPDATED PAN AND ADHAAR TO PAYTM WORKING FINE BUT PAYTM FIRST PAYTM APPLICATION PAST 6 MONTHS THEY ARE FOOLING THE CLIENTS

                  number : [protected]
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                  complainant id : [protected]
                  complainant id : [protected]
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                    V
                    Vinothkumar07
                    from Tiruchirappalli, Tamil Nadu
                    Dec 21, 2022
                    Feb 17, 2023
                    This thread was updated on Feb 17, 2023
                    Resolved
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                    Resolved

                    I have taken personal loan through Paytm App on Dec 18th and got all the loan related documents to my register email id with in 2 mins. So far Loan amount didn’t credited into my bank account and in the Paytm app its showing status as Loan Amount Disbursed to My account on same day. I didn’t received any amount til Dec 21st into my account. I have called to the financial partner Aditya Birla and they are saying amount got disbursed from our end and check with Paytm on the same. I have sent email to [protected]@paytm.com and also tried to reach out paytm through call but not getting the proper no’s . In the chat also getting irrelavant product information. I am not getting any proper response from Paytm and wondering how to proceed further on this.
                    Dec 23, 2022
                    Complaint marked as Resolved 
                    Amount got credited into My account automatically.
                    Sir, what process did you follow? cause I am facing the same issue.
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                      S
                      Saurabhsingh1310
                      from Mumbai, Maharashtra
                      Dec 19, 2022
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                      Address: B-104 Pletinum Heights,Mahada circle,near telephone exchange,Andheri West,Mumbai. 400053
                      Website: Times of money limited

                      Hii, so last month on the 13th November I was ordering shoes from the Nike app. So at the end of the payment process I was paying by net banking of STATE BANK OF INDIA.but after the payment process my money go deducted from the bank but my shoes did not get ordered. And it’s been 37 days but my money didn’t get returned.so here I’m sending you the screen shot of the photo that my money got deducted and the photo of my bank details.
                      Pls do something asap.
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                        A
                        Aritra Talapatra
                        Dec 15, 2022
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                        I have applied for a personal loan throught payTM app, after filling all the required information, I was informed about loan approval and after 2 mins I got loan disburstment email form Aditya Birla lending group. However, the amount did not get credited to my bank account. I am afraid of a potential scam, also, there is no way to contact any customer support for personal loan related query in payTM app. I need help as my emi is already been registered with the target bank account.
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                          M
                          Mhatoo
                          from Delhi, Delhi
                          Dec 13, 2022
                          Dec 15, 2022
                          This thread was updated on Dec 15, 2022
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                          Same happened for me, the Paytm app says that my loan was disbursed but I didn't receive money in my account. Tried to contact paytm they have no support for personal loan, the support team sent me the chat link but it’s just a chat bot I can’t get connected to the agent. So I called the lending partner Adithya Birla, they told me that the loan was approved and disbursed from their side . No I have no idea what to do
                          Can you tell me how long it takes ? As I just applid today and they also sent disburstment email but did not credited the amount to my bank account.
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                            Z
                            Zeeshan6705
                            from New Delhi, Delhi
                            Dec 11, 2022
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                            Team,
                            I am zeeshan

                            My late fee was not waived as promised by the collection agents, i have received calls from paytm postpaid agents stating kindly repay with 8870/- and your account will be closed within 15 dayes, same agents has mentioned on whatsapp also i have paid 8870/- on 24 November, i was offered to settle the payment 8870/- so paid payment online to paytm app, collection guys said pay the amount late fee of 2610 approx will get waived, still i have received sms and call for due amount, also bad behavior by collection agents on call, they doesnt know how to speak with corporate customer, why they have given me false commitment, i will lodge the complain to the ministry of india about your way that you are dealing with customer and given personal data to your collection team with false statement, you guys are harrasing the customers with their personal data. Kindly take the necessory action to your collection agency and check the call recording for 24 November 2022, please refer the attach snap shot, kindly resolve this metter, i will file petition about very poor service by paytm and bad customer service and playing with customer' mind with their personal data.
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                              Z
                              Zeeshan6705
                              from New Delhi, Delhi
                              Dec 10, 2022
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                              Paytm postpaid deu amount

                              I am zeeshan

                              My late fee was not waived as promised by the collection agents, i have received calls from paytm postpaid agents stating kindly repay with 8870/- and your account will be closed within 15 dayes, same agents has mentioned on whatsapp also i have paid 8870/- on 24 November, i was offered to settle the payment 8870/- so paid payment online to paytm app, collection guys said pay the amount late fee of 2610 approx...
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                              D
                              Deepanshuswamii
                              from New Delhi, Delhi
                              Dec 8, 2022
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                              Address: India

                              I reset my phone yesterday 7th december and install paytm app again...and tried to login but didn't get any otp after few times my account has been blocked and cannot able to login and repay the paytm postpaid amount of ₹3106 next day today they charged a late fees of ₹590. There is no option to contact any costumer care about this issue. Please help me to waived off this illegitimate late fees it is not my fault if i cant able to login my account
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                                P
                                prajjwal71
                                from Jaunpur, Uttar Pradesh
                                Dec 7, 2022
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                                Address: First Floor Devika Tower, Nehru Place New Delhi South Delhi 110019

                                I took a refund from flipkart app in my paytm upi but i haven't received that refund yet i called flipkart customer care they said we have processed your refund they also gave me a reference number and said that You talk to paytm customer care and give this reference number to them. I tried a lot to contact paytm but contact could not be done so I complained here, please process

                                My refund Reference Number[protected]

                                My UPI ID - ********86.[protected]@paytm

                                My paytm registered gmail id - [protected]@gmail.com
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                                  D
                                  Damodar k
                                  Dec 7, 2022
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                                  I have 4000 rupees from postpaid. they charged me 731 rupees after 8 of the month. I taken 4000 month of October. I didn't pay November 7th. so they charged me 731 rupees. but I didn't pay the amount still. how much I have to pay now. for month of December 7. what if I pay on January
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                                    K
                                    krishna0501
                                    from Noida, Uttar Pradesh
                                    Dec 6, 2022
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                                    Address: Noida

                                    Hi Team,

                                    Kindly provide the relieving letter of duration 08 August 2018 and last working day was on 10 June 2020.

                                    Employee Code-QS1360566

                                    Regards
                                    Krishna
                                    [protected]
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                                      M
                                      Resolved
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                                      Resolved

                                      Address: Mukesh medical store nahtore road kotwali dehat dist bijnor 246764

                                      Dear sir.
                                      Sound box ko m deactivate karne ke liye 10 day s
                                      Customer care number per complaint kar rha hu
                                      (complaint number.[protected]
                                      But abhi tak mujhe koi reply nahin mila.. aur na hi Mera sound box deactivate Kiya...
                                      Sound box scooty activate karne ke liye 250 rupaye fees bataiye h..
                                      Jo policy mein kahin bhi likha ni h sound box ko deactivate karne ke 250 charge lagega ...
                                      Aur soundbox Ko le jaane ki bol rahe hain.
                                      Sound box ka mujhe refund ni de rahe hain
                                      Or na sounds box ...
                                      M apna sound box paytm ko ni dena chahta hu
                                      Agar paytm ko sound box chahiye to mujhe sound box k pese refund chahiye.
                                      Ye paytm ki police m khi ni likha h ki sound box ko deactivate karte samay main soundbox bhi liya jaega aur uska refund bhi nahin diya jaega.
                                      Dear sir sound box deactivate krke uska refund chahiye..
                                      Otherwise I am going to government of India court .thank u
                                      My mobile number [protected].
                                      Dec 6, 2022
                                      Complaint marked as Resolved 
                                      Sir I want deactivate my sound box. I don't more this service. Thank u
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