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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
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PayTM Mobile Solutions reviews & complaints page 9

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S
Saurabh4306
Apr 23, 2023
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Website: paytm.com

I am writing to express my deep dissatisfaction and frustration regarding the cancellation of my flight 9I-688 on 10-04-23 by Air Alliance. Despite the fact that it has been more than 15 days since the cancellation, I have not yet received a refund for the ticket.
The sudden cancellation of the flight without any prior notice or explanation has caused me immense inconvenience and financial loss. I had booked the flight well in advance and had made all necessary arrangements for my travel. However, the cancellation left me stranded at the airport and I had to make alternate arrangements at my own expense.
Furthermore, the lack of communication from Paytm regarding the status of my refund is unacceptable. I have contacted their customer support team multiple times, but have received only vague and unhelpful responses. I find this level of customer service to be completely unacceptable, and it has only added to my frustration and disappointment. I urge the customer complain forum to take immediate action and compel Paytm to process my refund at the earliest. I also request that the forum take strict action against the airline for the inconvenience caused to me and the lack of communication and transparency in the entire process. I hope that the forum takes my complaint seriously and addresses my concerns promptly. Thank you for your attention to this matter.
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    H
    Hussaintalib1
    from Darbhanga, Bihar
    Apr 23, 2023
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    Someone sent me money but i am it showing that money received by one97 communication limited but the amount is not reflecting in my any account or in paytm
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      Z
      Zero0
      from Jaipur, Rajasthan
      Apr 22, 2023
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      Made a payment on 26Feb to WellCare meds using Paytm. WellCareMeds uses PayU.

      The order was promptly rejected by merchant and PayU status shown as refunded.

      But PayTm unwilling to give me back the money.
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        P
        Padukon
        from Mumbai, Maharashtra
        Apr 21, 2023
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        Address: 201 Ishwar Irish Chs Ltd Plot No 311-325 Sector 36 Nerul Navi Mumbai Maharashtra State Pin code 400706

        RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/[protected]/PAYTM MOBILE SOLUTIONS PVT/DATE 11.12.2021.T OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE SESSION EXPIRED.

        Till date not resolved Issues please Short out Issues refund transfer Bank account or Paytm Wallet immideatly
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          R
          radhe501
          Apr 21, 2023
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          Address: Mumbai

          Post paid late fee charges are reasonable, i have 2500/- post paid credit with them they dont give intimation with SMS or they dont setup nach to get these late fees collected this is i think one of the strategy to earn easy blaming customers as we at times miss payment due dates until they charge late fee they dont inform post one day late they add late fee charges and start calling .

          for 2500/- post paid they changed 600/- RS is it reusable ? do RBI allow this kind of penalty fees i.e approx 30% of the base fee . do this moral and ethical for paytm, not to intimate customer atleast app notification or SMS
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            Nrusingh905
            from Cuttack, Odisha
            Apr 19, 2023
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            PayTm has blocked my account ([protected]@PayTM) for more than 7 months even sending the accurate transaction detail, but they demands the transaction statement which has not done. I told them to delete my number permanent so that I will make a new, but they don't listen.
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              B
              Bepipe
              Apr 15, 2023
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              OmPandey upi: [protected]@paytm is fraud.. he scammed few people.. take actions and get the amount refunded
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                D
                Debiprasad Swain
                Apr 14, 2023
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                Address: 1509/2399, Bhimeswar Marg Lane 15, Bhubaneswar 751002

                I wanted to experiment Postpaid on Paytm and applied in Dec 2021. Later I found it not useful and asked them to close my account after paying the balance on that account.

                Now, in my CIBIL, I see I have defaulted repeatedly on payment to Aditya Birla F L for Rs. 500..This ABFL account was thru Paytm when Postpaid was enabled.

                I tried to reach Paytm 24x7 but their "chatbox" asks predefined questions only. No option to enter your query to submit or reach to customer support person. I send email to [protected]@patym.com and no response. Their phone number just hangs up saying lines are too busy.

                I just want to pay that amount and get CIBIL credit report corrected. My repeated emails has no response from them. Its been 15 days, and I am suppose to pay interest for their delay
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                  D
                  Digital Guide Tech
                  Apr 13, 2023
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                  सर मेरा पेटीएम अकाउंट ब्लॉक हो गया है बताया जा रहा है कि आपके खाते में संदिग्ध गतिविधि हुई है मेरे खाते में किसी ग्राहक का पैसा आया था उसके बाद ऐसा हुआ है जिस यक्ति ने पैसा भेजा है मैं उसे नही जानता हूं मैने किसी होटल का लिस्टिंग किया था काम का पैसा मंगवाया था मैंने अपने कस्टमर से बात की तो वो बता रहे हैं मैने किसी अन्य व्यक्ति से पैसा ट्रांसफर करवाया था मेरा डिजिटल मार्केटिंग का काम है मैने किसी परकार की संदिग्ध गतिविधि नही की है 4500 पैसा आया था जिस से ब्लॉक हुआ है खाता वो बैंक ने रिकवर भी किया है लेकिन मेरा अकाउंट ब्लॉक है मैने अनब्लॉक करने के लिए Paytm टीम से सम्पर्क किया तो बताया है कि राजस्थान पुलिस से संपर्क करें फ्रॉड की रिपोर्ट हुई हैं मैंने पुलिस को मेल किया लेकिन कोई जबाब नहीं आया मेरी रिक्वेस्ट है जिसने फ्रोड किया है उस पर कारवाई करें मेरा अकाउंट अनब्लॉक करें
                  Paytm Number [protected]
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                    K
                    karthik12345678
                    Apr 10, 2023
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                    Even after waiting for more than 2 weeks the order is not yet delivered. On the app its hsowing will be delivered in 3 days time but no further update or response from PayTM.

                    Order ID: [protected]
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                      S
                      Surya.dj07
                      Apr 8, 2023
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                      Website: paytm.com

                      Today is my due date but they set up to decline my payment for getting interest.
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                        P
                        Padukon
                        from Mumbai, Maharashtra
                        Apr 6, 2023
                        Resolved
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                        Resolved

                        Address: 201 Ishwar Irish Chs Ltd Plot No 311-325 Sector 36 Nerul Navi Mumbai Maharashtra Pincode 400706

                        RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/[protected]/PAYTM MOBILE SOLUTIONS PVT/DATE 11.12.2021.T OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE at the time SESSION EXPIRED.

                        Kindly do the needful refund Immediately

                        Bank Details
                        Name: Krishna Mahalinga Bangera
                        Bank: Axis Bank
                        Branch: Fort, Mumbai Maharashtra
                        Account Number: [protected]
                        IFSC Code: UTIB0000004

                        Thanks & Regards
                        Krishna Mahalinga Bangera
                        Mobile: [protected]
                        Mumbai
                        Apr 17, 2023
                        Complaint marked as Resolved 
                        Paytm Mobile Solutions - Old Issue resolve refund Rs 5979 Ref No INB/865392160/PAYTM MOBILE SOLUTIONS PVT.LTD/ Date 11-12-2021 till date not credit refund Paytm Wallet or Bank Account Kindly do the needful top urgent
                        Awaiting Refund status yet not received any update feedback
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                          P
                          Padukon
                          from Mumbai, Maharashtra
                          Apr 5, 2023
                          Resolved
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                          Resolved

                          Address: 201 Ishwar Irish Chs Ltd Plot No 311-325 Sector 36 Nerul Navi Mumbai Maharashtra Pincode 400706

                          RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/[protected]/PAYTM MOBILE SOLUTIONS PVT/DATE 11.12.2021.T OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE SESSION EXPIRED.
                          Please refund to Axis Bank Account or PAYTM wallet immediately..

                          Thanks & Regards
                          Krishna Bangera
                          Mobile No [protected]
                          Apr 9, 2023
                          Complaint marked as Resolved 
                          complaint request you to refund Transaction of Rs, 5979, REF NO INB/865392160/PAYTM MOBILE SOLUTIONS PVT, Date of transaction Date 11.12.2021 Debited from my Axis Bank A/c but not done to Payee Lic premium n the case refund not credit to Paytm Wallet or Bank account.. Kindly do the needful top urgent..
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                            P
                            Padukon
                            from Mumbai, Maharashtra
                            Apr 5, 2023
                            Resolved
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                            Resolved

                            Address: 201 Ishwar Irish Chs Ltd Plot No 311-325 Sector 36 Nerul Navi Mumbai 400706
                            Website: NA

                            RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/[protected]/PAYTM MOBILE SOLUTIONS PVT/ ON DATE 11.12.2021. OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE SESSION EXPIRED.
                            Payment is not done to Payee
                            Kindly resolve and refund Rs 5979.00 to My Bank Account asape

                            Bank Details
                            Name: Krishna Mahalinga Bangera
                            Bank: Axis Bank
                            Branch : Fort, Mumbai Maharashtra
                            Account Number: [protected]
                            IFSC Code: UTIB0000004

                            Thanks & Regards
                            Krishna Bangera
                            Mobile: [protected]
                            Apr 13, 2023
                            Complaint marked as Resolved 
                            RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/865392160/PAYTM MOBILE SOLUTIONS PVT/DATE 11.12.2021.T OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE SESSION EXPIRED. Till date I am not get refund Bank Account or Paytm Wallet. Show Lic due is pending. Please confirm to us Refund status very urgent.
                            Awaiting Refund status Urgently
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                              P
                              Padukon
                              from Mumbai, Maharashtra
                              Apr 5, 2023
                              Resolved
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                              Resolved

                              Address: 201 Ishwar Irish Chs Ltd Plot No 311-325 Sector 36 Nerul

                              RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/[protected]/PAYTM MOBILE SOLUTIONS PVT/DATE 11.12.2021.T OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE SESSION EXPIRED.

                              Kindly do the needful Pls transfer amount Rs 5979.00

                              Bank details
                              Name : Krishna Mahalinga Bangera
                              Bank : Axis Bank
                              Branch : Fort, Mumbai Maharashtra
                              Account number: [protected]
                              IFSC Code: UTIB0000004

                              Thanks & Regards
                              Krishna Bangera
                              Mobile: [protected]
                              Apr 12, 2023
                              Complaint marked as Resolved 
                              Reminder.. REQUEST RESOLVE MY TRANSACTION REFUND OF Rs 5979 /REF NO INB/865392160/PAYTM MOBILE SOLUTIONS PVT/DATE 11.12.2021.T OF RS 5979 DEBITED FROM MY AXIS BANK A/C THROUGH PAYTM /LIC PREMIUM IS NOT DONE SESSION EXPIRED. Kindly do the needful..urgent..
                              Request awaiting soonest feedback response refund to Bank Account
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                                S
                                sparsh878
                                Apr 3, 2023
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                                I have made a tatkal ticket booking attempt at 10.07AM on April 3rd, 2023 on IRCTC official ticket booking website. I have made the payment through UPI which is facilitated by paytm for irctc, the money got debited but ticket was not booked. IRCTC website shows Payment Status : Pending from Bank's end but the my BHIM UPI shows the transaction as complete. What should I do now?
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                                  K
                                  Keepitcool
                                  from Bengaluru, Karnataka
                                  Mar 31, 2023
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                                  1) I have created a ticket through Paytm help & support for an incorrect deduction that happened for my Paytm Fastag on 1st Jan 2023 around 1:30 AM. The ticket number is [protected]. Paytm team closed the ticket by attaching a different car image and I did not get a refund. when I made a follow-up but no response from the team.
                                  Amount deducted toll Plaza - Krishnagiri Plaza. Krishnagiri

                                  2) Same kind of incident happened today (31st Mar 2023) and the toll plaza's name is Chennasamaduram Toll Plaza, Vellor. i have raised the ticket for this issue, I feel the response is going in the same direction which I was facing earlier. The ticket number is [protected].

                                  Requesting you that, address this issue for everyone's benefit.

                                  Thanks,
                                  Dinesh
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                                    S
                                    sourav2348
                                    Mar 30, 2023
                                    Resolved
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                                    Resolved

                                    Address: Gurugoan

                                    There is a technical glitch of 2X cashback points given by PAYTM for amazon shopping voucher. Cashback points are not credited even after 72 hours. I have purchased the Amazon shopping voucher worth rs 2500 to get the 5000 cashback points on 26-Mar-2023 at 3:03 PM with order id ending with 57634 but still I did not get the cashback points. There is no customer care support for this and social media team tell me to wait for 24-48 hours. But still no action taken to resolve this issue. Please do needful.
                                    Apr 1, 2023
                                    Complaint marked as Resolved 
                                    Finally received the 5000 cashback points today. Hence issue is resolved
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                                      AMIT BARMAN n
                                      Mar 25, 2023
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                                      Address: baidyapur, gangnapur, nadia

                                      Hi Sir,
                                      On 20/03/2023 I did total 6 marchent payments on paytm through my SBI simply credit card but my 5 th transaction was failed at 6.27 a. m and 2000 rs also deducted my credit card . My SBI simply credit card last 4 no is [*******7558], paytm register no- [[protected]]. My transaction ID is[protected]. Sir please help me to got my 2000 rs refund. Below I mention few screen shots as proofs.
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                                        C
                                        Chaitanyavara
                                        from Tenali, Andhra Pradesh
                                        Mar 22, 2023
                                        Resolved
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                                        Resolved

                                        I recharged 259rs today on 22 March amount got debited but recharge failed so please kindly resolve the problem and I want my refund as soon as possible.
                                        Mar 22, 2023
                                        Complaint marked as Resolved 
                                        Recharge amount got debited from the Paytm but transaction got failed in the sundirect website I want refund
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