PayTM Mobile Solutions Complaints & Reviews

Hi, I recharged with 220 to my mobile through Paytm on feb-05-2015. Till now I didn't get recharge amount. Amount got deducted from my bank but I didn't get recharge. I wrote lot many mails to customer support I am not getting valid response from them. They are only telling your amount will come 3-10 days to your account but already 1 month over. Please advise me how can I get money back. Order no is :[protected] Regards, Ramjan basha

Hi, I had purchased Canon LP-E8 battery from Paytm. The item I received is a duplicate fake product. Its a replica of the original Canon LP E8 battery pack. This item is a replica of the original Canon battery which is available in the grey market. The original one has date of manufacture, import date, price, importer address mentioned, but the one I received, there is no such thing, which clearly shows that this is a duplicate battery. I...

I had recharged my airtel number fr Rs200/- through this PAYTM site on[protected] and payment was made through internet banking, the amount got deducted from my bank account but the recharge was failed, when i contacted the customer care they said that the amount will be reversed it in my bank account within 4-7 days, but after 7 days when i contacted the customer care they are telling that they have not recieved any amount from that transaction where as it is confirmed from bank that the amount of Rs200/- is credited in to PAYTM account. THE TRANSACTION REFERNCE NUMBER IN MY ACCOUNT is PAYTM MOB/[protected]/[protected]/ MY A/C NUMBER : [protected] (PUNJAB NATIONAL BANK) the transaction is shown on[protected] date in my account as[protected] is Sunday. I had even mailed my bank account statement to PAYTM customer care as proof of deduction of my amount from my account Please Help me out to get my amount reversed at the earliest.

I had recharged my airtel number [protected] with rs150 but the recharge didnot came on my number and the money was also being deducted from my account.next morning when i called the Airtel customer care they said me that their is no such recharge of rs 150 and nor the recharge is being credited on my number. This sight (paytm) shows all wrong details of recharge and it is a fake site which chaeges money from customers and don't provide any service...

I had recharged my reliance number [protected] with rs37 but the recharge didnot came on my number and the money was also being deducted from my account.next morning when i called the reliance customer care they said me that their is no such recharge of rs37 and nor the recharge is being credited on my number. This sight (paytm) shows all wrong details of recharge and it is a fake site which chaeges money from customers and don't provide any service.

I have tried to add Rs.1, 000/- to my paytm wallet on[protected] at 4.28 p.m through Lakshmi Vilas Bank Debit Card No.[protected]. An amount of Rs.1, 000/- has been debited from my Bank Account at 4.28 p, m itself but Rs.1, 000/- Credit has not reached my Wallet. The message I received from the Bank says "Transaction of Rs.1, 000/- made on LVB Card No.xxxxxx1349 at ONE97 COMMUNICATIONS LIMINODIA IN on 01 March 15, Time 4.28 p.m". I have subsequently raised a complaint with phone no .[protected] at 5.00 p.m on[protected] and the Ticket No. is "2010575". Kindly look into this complaint and please ensure that the Credit of Rs.1, 000/- reaches my Wallet Account at the earliest. Regards, [D.Balaji}

sir my order no. on paytm is [protected]. when i recharged the no. [protected]. then the transaction will be failed.. but my 80 rs will be deducted..on my obc account.. what should i do.. help me sir as soon as possible. i will be waiting for refund my account.. i shall be highly thankful to u.. sim - airtel.. haryana..

i have recharge my mtnl landline bill through paytm account [protected] ([protected]@gmail.com). As you say that in your previous email response that your recharge is successful but unfortunately when i checked my order list, it shows status as waiting for operator confirmation. i tired with your service. i am very disappoint with your previous emails response. No action is taken till now . i hope you will take me serious and take a effective and appropriate steps in my request immediately. i hope you will take it very personally. i waiting for a positive response from you very soon. thanks for your help. please confirm my recharge immediately. following details are : CA NO.: [protected] OPERATOR : MTNL DELHI LANDLINE ORDER NO. : ORDER NO. [protected] Feb '15 1:46 pm

Sir, My mother's ATM card number was stolen and used on your website PayTM on Friday 3 pm. Please can you help identify the person who used the following transactions, and help catch a thief. POS[protected] POS[protected] POS[protected] She is a retired teacher with no pension and DOES NOT do any online shopping. Please cancel these transactions immediately, refund the money if possible and help identify who stole her card. Thank you for your help Mrs L Shah

Dear sir, sir i had purchase two belt from our side but i had return both products due to i got faulty product. after that i dont get my refund. Order no[protected] product - 2 Men belts Return :- both belts on 19 feb 2015 refund:- i got refund only 224 (only one product) so please consider my query. Regards Amol Jadhav

Hi I had recharged airtel 150 full talktime from paytm, money was deduct from My bank account but amount not come on my mobile, even money not in my paytm wallet also this is my order no:[protected] recharge mobile number:[protected] This is Mumbai Number Please solve the problem As soon as possible

Regarding order no[protected] the paytm customer care sending me message that they have received the return product but they are not refunding my money to my wallet they are doing it very frequently what shall i do to whom i complain for my justice.

Hello Sir,

I have balance in my paytm wallet . Without any reason My paytm wallet has been deducted And they sent me a mail.


Hi There!We have sent Rs.245.0 to your friend paytm paytm 's Paytm wallet ID: [protected]@trbvm.com .For future reference, your transaction id is 627B025B612452ED .You can use the Paytm Wallet for simpler payments, transfer funds, instant refunds and recieve cash-backs. Paytm Wallet can be used to recharge your mobile, DTH, pay your bills or shop online at following websites and many more*.

And i never transferred my wallet balance . But i dont know what happened. and if i querying with paytm care . nobody give me a response. And i don't know why they didn't mentioned there right phone number where i can talk to responsive person who can respond my query . my mobile number - [protected]. Kindy give me a solution and solved my problem

I did recharge from paytm.com on 20th Feb 2015 of Rs110 to my vodafone mobile.The amount got deducted from my bank account but recharge was not done when i contacted paytm.com they said recharge was done successfully they gave me transaction id and asked me to check with vodafone operator. When i contacted vodafone operator they said transaction id is recorded with them but the recharge was unsuccessful. I forwarded my vodafone operator chat to paytm.com but i didnt got any response from them and they have terminated my paytm account. Paytm.com is a fraud company i request everyone dont recharge or buy anything from them. Here i am attaching a proof as well.

As there is still some money in the paytm wallet so i decided to purchase an instant power bank and placed an order in PAYTM on 19/02/2015 having order number[protected] and i receive it yesterday and found it is a dommy item not working atall so immediatly i raise a complain in the customer care but they are now telling me to visit the service center why shall i go to service center when i not used the product a single time it was received as dead so please look the matter to help me i am a handdycapped man sir please look the matter

My Order No[protected]..airtel prepaid mobile. on 25th feb 2015 i have recharge of RS50. the recharge has been successfully but the balance has not come yet.. The payment has done but the balance of my moblie no.[protected] not successfully recharge by your paytm. I request u to please take action of my prepaid moblie racharge.

I did recharge of Rs. 253 (TataDocomo). According to paytm i should get 222 Rs. Balance + 1 GB internet, but i only got balance not the data pack. So I spoke with TataDocomo Representative, he said you did normal recharge of 253 so you need to contact paytm for this query. I contacted paytm, he sent me following response: Hi, I am Vikas, and I am going to do my best to solve your problem. I am really sorry that you did not receive the desired benefits for your recharge. I feel terrible that you had to experience that. Unfortunately, the talk time or any other benefit that you receive is entirely controlled by operator. Therefore, we request you to please get in touch with Tata DOCOMO. Should you need any further assistance, let me know. Look forward to see you again at Paytm. Best wishes, Vikas To whom i need to contact for this? Please refer attached screenshot of offer provided by PayTM

Dear Team,

Had ordered a Fogg Deo combo pack from paytm worth 540Rs/-. My money was received by Paytm on the same day but they did not have sent that shipment to me and it is take More then 2 week and still pending. I had confirmed with shipping company that Paytm Has cancelled the order although my all details are very clear as well. Please do necessary action on this as this is very untolerable.

Name :- Akash Paghdal
ORDER NO.[protected]
Paytm Cash Transaction No 85F07F9572FC92C3 Rs 490
CC Transaction No [protected]Rs 50

Reg: Online Transaction Fraud against my ATM Card No.[protected]. Dear Sir, This is to bring to your notice that today at 10.51 AM I got a call from [protected] on my mobile. The person calling me posed him as SBI employee from Mumbai headquarters and asked me about my request to reissue of the ATM Card (I may mention here that 3-4 days ago I had requested the SBI Customer care for reissue of my ATM card). This person who called me today suggested me to change the PIN No. by way of adding 9025+Last four digit of the A/c No. + Password and let him know the total. But I did not entertain him as I was reluctant to disclose the same on phone. At about 11.11 AM the first fraudulent transaction was made which I came to know through SMS alert on my phone. As soon as I received the SMS alert I immediately went to the ATM at JNU Kamal Complex and successfully changed the PIN no. twice at 11.34 AM and 11.35 AM(evidence attached). Even after changing the PIN no. the fraudulent transactions continued (Evidence attached). After changing the PIN I again received a call from the same person asking for my new PIN number. He claimed that he will put the money back in to my account. I got very suspicious and recorded this conversation (audio file attached). The total amount through the fraudulent transactions has been Rs. 50, 000/- until I got my ATM card blocked through SBI customer care representative between 12.45 and 12.55 PM. You are, therefore, requested to register an FIR and take immediate action against those involved in this fraudulent transactions and to ensure that my money gets back to my A/c no.[protected] at SBI, JNU Branch, New Delhi-110067 as soon as possible. I believe with all these proofs and evidences that I stored due to presence of mind, it will be easy to trace the culprits. Thanking you, Yours sincerely, Md. Asif Zahri W/F Tapti Hostel JNU, New Delhi Mobile: [protected] Enclosures: 1. Bank Statement 2. Two acknowledgements of PIN changed received from ATM machine 3. Audio recording of the conversation with the person who withdrew the money, after the transaction 4. Photo clips of mobile sms alerts -- Dr Mohammad Asif Zahri Associate Professor Centre for Indian Languages School of Language Jawaharlal Nehru University New Delhi 110067

My order no Order No[protected] dated 19 Feb of Mixed Bag Swimming Pool- 6 Ft..The order is cancelled without any communication after 5 days...It gives a real bad impression on your part, pls tell the reason and i want my refund at my account and not at Patm wallet..It may compel me to go to consumer forum. thanks n regards