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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 936

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D
Dr.hiren Patel
from Delhi, Delhi
Mar 5, 2015
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Address: Rajkot, Gujarat

to complaint against paytm.in that you have not given me cash back of INR 2951.13 because order was not cinfirmed by ebay.in on your web Paytm Cash Txn ID 69B7CF6CF7D83690 Bank Txn ID: 361057 +Rs 2936.13 SUCCESSsite transectio[protected]:11:37 Paid for Order BILLDESK Order #BPT[protected] Paytm Cash Txn ID 6EB6172327DA11C5 n shows successful. what should be do?
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    sameersonamkhan
    from Gurgaon, Haryana
    Mar 5, 2015
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    Address: New Delhi, Delhi

    Firstly I'm fully disappoint by using paytm, Friday, February 27, 2015, I booked a Sandisk Ultra Dual 16GB Pen Drive Softek Surya, i paid 605/-rs Sandisk Ultra Dual 16GB Pen Drive amount your paytm 150/-rs cash back offer u mentioned in your terms & conditions are you are giving maximum cash back is 150/-rs .i did not get any cash back also.i raised compliant no.of times but i did not get any respond to you.. Please give your response to my compliant... this is my order id no-Order#[protected] my name sameer khan.
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      kumartpk
      from Bengaluru, Karnataka
      Mar 5, 2015
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      Address: Krishna, Andhra Pradesh

      Firstly I'm fully disappoint by using paytm, Yesterday I booked a movie ticket in book my show, i paid ticket amount your paytm 20% cash back offer, u mentioned in your terms & conditions are you are giving maximum cash back is 75/- per transaction.5 tickets each ticket cost is 87/- (87*5=435, 435*20/100=87) but, i got only 50/- every time..sometimes i did not get any cash back also.i raised compliant no.of times but i did not get any respond to you.. Please give your response to my compliant.
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        M
        m usman .a
        from Surat, Gujarat
        Mar 4, 2015
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        Address: Surat, Gujarat

        I have paid online for Orpat OEK-8127 Electric Kettle from my hdfc bank account Reff no.[protected] of rs. 799/- on 04.03.2015 due to some error, from my bank account the amount is deducted and order has been not booked and now not credited to my bank kindly look into the matter & arrange to release the amount to my account.
        Paytm - [protected]- PaytmMobileSolutionP - Debited
        account Reff no.[protected] of Rs. 200/- on 08.04.2015 amount not credited .

        I have tried to recharge my mobile from my hdfc net bank account Reff no.[protected] of rs. 200/- on 04.03.2015 due to some error, from my account the amount is deducted and order has been unsuccessful and now not credited to my bank account. Kindly please do the need full and release the amount back to my account.

        .
        i have tried online bus ticket from my hdfc net banking. account Reff no.[protected] of rs. 828/- on 08.11.2015 due to some error, from my account the amount is deducted and tickets has been unsuccessful and now not credited to my bank account. Kindly please do the need full and release the amount back to my account.
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          ranjansatpathy
          from Jorhat, Assam
          Mar 4, 2015
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          Address: East Singhbhum, Jharkhand

          I have recharge my dishtv account vc no.[protected] of rs. 1000/- on 03.03.2015 but amount has been debited from my bank account and sam has not been credited to my dishtv PRN no. [protected] has been taken from my bank kindly look into the matter & arrange to release the amount to my dishtv account.
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            V
            virendra kumar yadav 51
            from Patna, Bihar
            Mar 4, 2015
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            Address: New Delhi, Delhi

            Delivery no[protected] received on dated[protected]. Two items in this delivery[protected] fiberfill pillow set of 2 &[protected] floral carpet . total 2 items and total amount with shipping charge 658 rs in words six hindered fifty eight only. But only floral carpet amount 329 recevid and fiber pillow amount 329 not receveived in coorior. Payment also given of both items on delivery by cash.
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              V
              vimala uppuluri
              from Mumbai, Maharashtra
              Mar 3, 2015
              Resolved
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              Address: Pune, Maharashtra

              I got a call on 20feb 2015 These people deceived me by calling from icici bank They told me that they were re-dim my credit card reward point and they have paid amount to "avaana company", I don't have to pay anything, but amount will debited from my credit card. At the cost of this they will sent me gift courier. I didn't get anything from them, my amount also not refunded, when calling them they didn't give any response and cut my phone. Your ICICI Bank Credit Card XXXX0006 has been used for a transaction of INR 8, 905.00 at avaana_PayTM on (February 20, 2015; 11:42:27 hrs.).
              Aug 7, 2021
              Complaint marked as Resolved 
              Dear Ms. Uppuluri,

              We regret the inconvenience caused. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. You may write to [protected]@icicibank.com incase you receive any such calls for us to investigate. We request you to e-mail us your contact details on [protected]@icicibank.com. Please mention the UID a08whn in the subject line of your e-mail. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Syed Rabiyama
                from Noida, Uttar Pradesh
                Mar 3, 2015
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                Address: Chennai, Tamil Nadu

                Order ID[protected]

                It's an order for the headset of brand quantum.the product is not working and it's not meeting the specified features.there is no microphone and the sound is too low.it's delivered to the given address.I want to return it back and get back my money.


                Regards,
                Syed Rabiyama
                Sir, I received my Order No.[protected].Fizzaro Black Formal Trouser(size-36) on[protected]at5pm but the trouser bottom is very narrow and tight, so it is not looking good.Kindly replace that if not posible please refund my amount.
                Sir my email id is [protected]@gmail.com for Order No.[protected].
                my order no[protected], i am purchasing 10dayes before, and my product not working, i want return this, please help me
                How to return the order give the guidance
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                  K
                  kredd24
                  from Hyderabad, Telangana
                  Mar 3, 2015
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                  Address: Chennai, Tamil Nadu

                  Dear Sir, Before proceeding legally i want to express my complaint with you. I have purchased a laptop with paytm on 23rd Feb 2015, model is Lenovo G50-30(80G0015LGIN), I GOT LenovoG50-30(80G000LGIN) The item name you have mentioned as Lenovo Ideapad (G50-30) (80G0015GIN/80G0015LGIN) (Pentium Quad Core-3530/4GB/1 TB/15.6 Inches/Windows 8.1)(Black) In this there are two model numbers mentioned.So before purchasing itself i have contacted you agent through mail and asked that there is two model number in that 80G0015LGIN model number is no there with lenovo.Your agent said that you will be getting 80G0015GIN model laptop. Based on this i have purchased your laptop.But i got 80G000LGIN which i dint purchased. I am sending the images of bill and bill from paytm.You can refer to both the bills there is a model number mismatch. Due to this i asked for return the product on the same day of delivery after taking 1week time now you paytm agent is saying that they cant take return as they have sent correct model.I have all documents that which model i have purchased and which model i have got. Still the product is unused and sealed.I have not yet started using.At any cost i want refund and want to return the product as don't want to buy this product. I will wait for your response. regards Krishna
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                    R
                    Ramjan Basha
                    from Hyderabad, Telangana
                    Mar 3, 2015
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                    Address: Thiruvananthapuram, Kerala

                    Hi, I recharged with 220 to my mobile through Paytm on feb-05-2015. Till now I didn't get recharge amount. Amount got deducted from my bank but I didn't get recharge. I wrote lot many mails to customer support I am not getting valid response from them. They are only telling your amount will come 3-10 days to your account but already 1 month over. Please advise me how can I get money back. Order no is :[protected] Regards, Ramjan basha
                    Hi, I pai my aircel bill with 184 to my mobile through Paytm on feb-03-2015. Till now I didn't get recharge amount. Amount got deducted from my bank but I didn't get recharge. . Please advise me how can I get money back. Order no is : ORDER NO.[protected]
                    Hi, I paid my aircel bill with 184 to my mobile through Paytm on feb-03-2015. Till now I didn't get recharge amount. Amount got deducted from my bank but I didn't get recharge. . I want to return it back and get back my money.
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                      Rajesh Madgaonkar
                      from Hampi, Karnataka
                      Mar 2, 2015
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                      Address: Dharwad, Karnataka

                      I had recharged my airtel number fr Rs200/- through this PAYTM site on[protected] and payment was made through internet banking, the amount got deducted from my bank account but the recharge was failed, when i contacted the customer care they said that the amount will be reversed it in my bank account within 4-7 days, but after 7 days when i contacted the customer care they are telling that they have not recieved any amount from that transaction where as it is confirmed from bank that the amount of Rs200/- is credited in to PAYTM account. THE TRANSACTION REFERNCE NUMBER IN MY ACCOUNT is PAYTM MOB/[protected]/[protected]/ MY A/C NUMBER : [protected] (PUNJAB NATIONAL BANK) the transaction is shown on[protected] date in my account as[protected] is Sunday. I had even mailed my bank account statement to PAYTM customer care as proof of deduction of my amount from my account Please Help me out to get my amount reversed at the earliest.
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                        S
                        Sanjiv Kumar Tiwari
                        from Lucknow, Uttar Pradesh
                        Mar 2, 2015
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                        Address: Satna, Madhya Pradesh

                        I had recharged my airtel number [protected] with rs150 but the recharge didnot came on my number and the money was also being deducted from my account.next morning when i called the Airtel customer care they said me that their is no such recharge of rs 150 and nor the recharge is being credited on my number. This sight (paytm) shows all wrong details of recharge and it is a fake site which chaeges money from customers and don't provide any service...
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                          M
                          mampi dey
                          Mar 2, 2015
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                          Address: Darjeeling, West Bengal

                          I had recharged my reliance number [protected] with rs37 but the recharge didnot came on my number and the money was also being deducted from my account.next morning when i called the reliance customer care they said me that their is no such recharge of rs37 and nor the recharge is being credited on my number. This sight (paytm) shows all wrong details of recharge and it is a fake site which chaeges money from customers and don't provide any service.
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                            D
                            dbalaji
                            Mar 1, 2015
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                            Address: Chennai, Tamil Nadu

                            I have tried to add Rs.1, 000/- to my paytm wallet on[protected] at 4.28 p.m through Lakshmi Vilas Bank Debit Card No.[protected]. An amount of Rs.1, 000/- has been debited from my Bank Account at 4.28 p, m itself but Rs.1, 000/- Credit has not reached my Wallet. The message I received from the Bank says "Transaction of Rs.1, 000/- made on LVB Card No.xxxxxx1349 at ONE97 COMMUNICATIONS LIMINODIA IN on 01 March 15, Time 4.28 p.m". I have subsequently raised a complaint with phone no .[protected] at 5.00 p.m on[protected] and the Ticket No. is "2010575". Kindly look into this complaint and please ensure that the Credit of Rs.1, 000/- reaches my Wallet Account at the earliest. Regards, [D.Balaji}
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                              VINAY BHAN
                              from Mumbai, Maharashtra
                              Mar 1, 2015
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                              Address: Gurgaon, Haryana

                              sir my order no. on paytm is [protected]. when i recharged the no. [protected]. then the transaction will be failed.. but my 80 rs will be deducted..on my obc account.. what should i do.. help me sir as soon as possible. i will be waiting for refund my account.. i shall be highly thankful to u.. sim - airtel.. haryana..
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                                prateek323731
                                from Delhi, Delhi
                                Mar 1, 2015
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                                Address: New Delhi, Delhi

                                i have recharge my mtnl landline bill through paytm account [protected] ([protected]@gmail.com). As you say that in your previous email response that your recharge is successful but unfortunately when i checked my order list, it shows status as waiting for operator confirmation. i tired with your service. i am very disappoint with your previous emails response. No action is taken till now . i hope you will take me serious and take a effective and appropriate steps in my request immediately. i hope you will take it very personally. i waiting for a positive response from you very soon. thanks for your help. please confirm my recharge immediately. following details are : CA NO.: [protected] OPERATOR : MTNL DELHI LANDLINE ORDER NO. : ORDER NO. [protected] Feb '15 1:46 pm
                                Like many other people, I have been cheated by Paytm while paying my postpaid mobile bill.
                                Rs.500 was deducted but the recharge did not happen, it says Waiting for operator confirmation.
                                i hope you will take me serious and take a effective and appropriate steps in my request immediately. i hope you will take it very personally. i waiting for a positive response from you very soon, if not I will take it to consumer court.

                                Transaction No:[protected] Order No:[protected] Dec 25th 2015
                                I have been debited ₹297 for my internet recharge request. My money has been debited but no recharge has been done till now. I request you to look into it and recharge my account as soon as possible or refund my money.
                                Order no - [protected]
                                CC transaction no - 931976
                                23 march 2016
                                Please refund the money asap. I recharged for Airtel and the amount has been deducted from my account, but it hasnt given me the service yet. I yet have to recieve the data I recharged for. I havent recieved my money back yet.

                                Order No is [protected]
                                Operator : Airtel

                                11:45 pm, May 08 2016
                                I recharged my Airtel prepaid for Rs 325. The amount has been debited successfully but i am yet to receive the service. I kindly request you to recharge as soon as possible or refund the amount to earliest. Thank you.

                                Order No : [protected]
                                Transaction No : [protected]
                                I recharged myVideocon d2h DTH[protected] prepaid for Rs 225. The amount has been debited successfully but i am yet to receive the service. I kindly request you to recharge as soon as possible or refund the amount to earliest. Thank you.

                                status:Waiting for operator confirmation
                                Order No :[protected]
                                Order Total :Rs 225
                                02 Apr '17 6:29 pm
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                                  L
                                  LSHAH
                                  Mar 1, 2015
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                                  Address: Nainital, Uttarakhand

                                  Sir, My mother's ATM card number was stolen and used on your website PayTM on Friday 3 pm. Please can you help identify the person who used the following transactions, and help catch a thief. POS[protected] POS[protected] POS[protected] She is a retired teacher with no pension and DOES NOT do any online shopping. Please cancel these transactions immediately, refund the money if possible and help identify who stole her card. Thank you for your help Mrs L Shah
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                                    lucky91
                                    from Pune, Maharashtra
                                    Feb 28, 2015
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                                    Address: Pune, Maharashtra

                                    Dear sir, sir i had purchase two belt from our side but i had return both products due to i got faulty product. after that i dont get my refund. Order no[protected] product - 2 Men belts Return :- both belts on 19 feb 2015 refund:- i got refund only 224 (only one product) so please consider my query. Regards Amol Jadhav
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                                      Jack Dsilva
                                      from Mumbai, Maharashtra
                                      Feb 27, 2015
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                                      Address: Mumbai City, Maharashtra

                                      Hi I had recharged airtel 150 full talktime from paytm, money was deduct from My bank account but amount not come on my mobile, even money not in my paytm wallet also this is my order no:[protected] recharge mobile number:[protected] This is Mumbai Number Please solve the problem As soon as possible
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                                        sanjoymohanty98
                                        from Kolkata, West Bengal
                                        Feb 26, 2015
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                                        Address: Sundargarh, Odisha

                                        Regarding order no[protected] the paytm customer care sending me message that they have received the return product but they are not refunding my money to my wallet they are doing it very frequently what shall i do to whom i complain for my justice.
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