PayTM Mobile Solutions Complaints & Reviews

This is Rahul srivastav my paytm order number is 70933018 and payment details UNI NB transection no. 30894217 my registeted id [protected]@gmail.com and reg. no is [protected]. I was tried to recharge my vodafone no [protected] of rupees 249 in 31 december 2014 at 12:07 pm and this amount was debited from my bank account at that time and recharge had failed but my balance rupees of 249 has not refunded in my paytm wallet still. I had complaint it on paytm but not got desirable action to settling down my refundable amount 249 on my paytm wallet as company well know that after every failed transaction amonut firstly settle down on paytm wallet then customer will use this amount. I have proof of settling down of failed transaction on wallet which is shown attaching screen shot snap from paytm app in "my order" inbox service. Paytm itself mention that settlement of amount on wallet but it has not added on my paytm wallet. Regards, Rahul Srivastav

my name is basant kumar swain from bhopal my oreder no;[protected] i have order a philips trimmer but the caseback against the promo code CN350.IT will shiped 29/01/15. but the caseback not added in my wallet till.today 12:30pm it will delivered in my adress but the caseback not add in my wallet please resovle my query .the order date is 25/01/2015 and the delivery fate is02/0/2015 but they says the caseback will add you wallet 24hrs of product sipped the product will sipped 29/01/2015 but till today the caseback not added in my wallet.

I have ordered 20 cashback from 10 from indiatims website from my two numbers [protected] and [protected]. Order has been confirmed and money has been deducted from my account but cash back have credited my account. I have complained to inditimes they said we have sent order to Paytm but they have not added casback. I want refund .

This is regarding the ORDER NO.[protected]. I booked a bus ticket to travel on 27-jan-2015 instead of 30-Jan-2015. I dint see the date and booked the ticket for 550RS . After seeing that i cancelled the same on 6.43pm Boarding time for bus is at 11.45 pm. i was intimated as a alert message as that the 50%of cancellation amount i will be getting as a cash back . My departure of boarding into bus at 11.45 pm . I booked the ticket at 6.43pm and cancelled as soon i booked it. 11.45 -6.43 = 5.02HRS . Also i was intimated with the alert as 275 rupees of amount as cancellation amount will be get as a cash back to my PAYTM wallet . This is as per the policy. Attached is the ticket booked along with the "Departure time" and "booking time" . For this I am getting a response from your representative as i wont be get any refund . It is been more than one week i dint even get any reply properly from them as they are cheating the ppl like anything . Today morning Mr.Pankaj (Paytm Servicehead ) from paytm is replying me with following given below Pankaj, Feb 3, 13:08: Hi there, We are going to do our best to solve your problem. Sorry for the inconvenience caused, As per the cancellation policy stated below : Refund Percentage Hours before Departure 0% Between 0 Hrs. to 4Hrs. 50% Between 4 Hrs. to 12Hrs. 80% Between 12 Hrs. to 24Hrs. 85% Between 24 Hrs. to 168Hrs. 90% Before 168 Hrs. You have initiated your refund at 6.45 PM i.e 4 hrs before your bus start time (11.45 PM). So as per the cancellation policy you get 0% refund for the same. We hope this helps. Should you need any further assistance, let us know. It is looking really ashame on this fellow dont know this simple calculation also, i dont know how this kind persons are working in PAYTM and they keep employees like this .. How bad it is and cheating the people .. You have initiated your refund at 6.45 PM i.e 4 hrs before your bus start time (11.45 PM). Is this 4 hours before ????????????? what a cheating is this ., If i am boardin into bus at 11.45pm how many hours left before i intiated for refund ????? . It is 11.45 PM- 6.45PM = 5hours. i have cancelled 5 hours before . So as per the policy i am lying between Between 4 Hrs. to 12Hrs for which i should suppose to get 50% of amount. I want to put this forward to you... Kindly take an immediate action on this as this is cheating thing which should not happen to anyone like this .. Please help me on this .

please sir iam recharge the sun direct for my bank account for net banking in14.12.2014 from pavtm mobile solution pvt trf to one97 communication .p rs 1800 this amount will be not send to sun direct so you will be transfer my account state bank internet banking my transaction ref no IG00HZXFK5 FOR RS 1800. IAM aiso report the e. mail for many times you are no responsible [protected]@gmail.com atleast please call me my mobile is [protected].please transfer the 1800 amount in my account my account no [protected]. name amutha .a branch code ;7992 mkb nagar vysarpadi cheenai 39. state bank of india .

payment of rs 6640 to my bses bill delhi[protected] as on 2of feb2015 but still the amount has not being paid neither showing in my cash wallet i have wrote many times to [protected]@paytm. com but unable to get any proper response please help me out the payment order number is . after payment it shows succeessfull mail id belongs to me is [protected]@gmail.com

hi, mu self ABHAY KUMAR JHA (MY PH. NO. IS [protected]), MY ORDER NO. IS[protected] and[protected] Canara Bank CC Transaction No [protected], and 614804. but still did not get product after 15days also. so, plz help frends. thanks sir. abhay jha. mysore.

I did a recharge of Rs 70 through paytm on 31.01.2015. I received an SMS stating that my recharge is successful and even my bank account was debited but I didnot receive the amount in my phone yet. I had written a mail to [protected]@paytm.com and they replied that after 2 hours I should receive the amount but it's past 24 hours now and still I haven't received the balance in my phone. Please solve this problem at the earliest.

Sir,
I have recharged Rs.60.00 on 01.02.2015 in favour my Mob.No. [protected] but the amount is not available in said Mobile. How ever the Bank Statement Shows Rs.60/- has been deducted vide Tras. ID No. POS PRCH/ POS[protected] ONE97 COMMUNICATION L NOIDA. PLEASE VERIFY AND TAKE IMMEDIATE ACTION.

It may be mentioned here that no return SMS/E-Mail sent by you to me about the recharge. You are, therefore once again requested to expedite your decision and inform me through SMS/E-MAIL POSITIVELY.
Thanking you,

1500/- is deducted from my paytm id- [protected]@gmail.com kindly explain why this deduction is happened. find the attached file. and given orders are returened and refunded than please explain the reason for the deduction. if there is no reason than immediately cash back the money to wallet.

In reference to order no #[protected] that i have used Paytm for recharging my mobile no [protected] as a Airtel user dated 20.01.2015, recharge was successful but have not not received my recharge amount Rs.298/-.

Therefore i request you to have you positive consideration on the above mention matter and do some need full.

My order no is [protected]. I had recharge through PAYTM mobile app . It have been more than 5 days till now I have not got conformation for recharge but my money had been deducted from my bank account. Now tell what when you are going to refund my money or immediately complete all the processing regarding recharge... I can show you the bank statement for my bank account. Please refund my total amount ASAP. Thanks, Bittu Kumar

I had recharged my Docomo prepaid number [protected] on 26th Jan with Rs 450. This amount has got deducted from my account but it is not getting reflected in my Docomo balance. Please check why the recharge has not been triggered by the Paytm app I also sent many emails, but there is no response from your end. I will take this matter to consumer forum if not addressed

My order no is[protected]. I had recharge through PAYTM mobile app . It have been more than half an hour till now I have not got conformation for recharge but my money had been deducted from my bank account. Now tell what when you are going to refund my money or immediately complete all the processing regarding rechage.

Dear sir Yesterday i had recharge my MTNL (trumf) no [protected] with rs 130 using paytm website but waiting of an hour i have not got recharge balance in mobile account and on the website review it show your recharge is successful .Rs 130 has already deducted from my ICICI bank account .My paytm order no is[protected] i have checked my no.its correct but show on display WAITING FOR OPERATOR CONFIRMATION.then how deduct my balance from my from my account.sir pls do something or refund my money its request, Is there any query then u can call me my cell. no - [protected] Thanks and Regards, Dinesh Chaudhary

सैमसंग पावर बैंक का आर्डर दिया था डुप्लिकेट सामान भेजा पैसे पूरे लिए चैटिंग करी कोई सुनवाई नहीं कोई नंबर नहीं वेवकूफ बनाने का काम विवेक जैन [protected]

Sir, I made some purchase through paytm site and later purchased product was returned and money gets reverted to my paytm wallet .I sent a mail to paytm care to refund my wallet money of Rs. 2795 to my bank account on Jan 5th 2015. I asked me some details regarding my account .I had given all details and one cancelled cheque leaf as they asked on Jan 24th 2015. Later on Jan 24th i got a mail from paytm that my money is refunded and my wallet balance is deducted. But till now my money is not credited in my account. No response from the paytm customer care . I cant able to reach them through phone. I request u to take necessary step to forward my issue in a positive way. Proof & Details : Paytm Care 24*7 query ticket details : Ticket #[protected]: RCtkt - Help Query Paytm wallet NEFT transaction ID details : Paytm Cash Txn ID F25E3AE69BB0D976 - Rs.896 Paytm Cash Txn ID 1A37A4F41A992CE3 - Rs.1899 I had attached a photo copy of paytm page showing Rs.0 balamce and initiation of NEFT from my wallet.

i was paid my mtnl bill on 24th january and the balance is deducted from my wallet and also on paytm recharge successful but the bll is not yet paid, and they started fine from 29th of january because that was the last day of submission of bill.my order number is[protected], Paytm Cash Transaction No 2806A0A16E68B9BC

While doing a recharge for [protected] on browsing recharge plan i got a plan in which on recharge of Rs. 44 a TT Of Rs.48 with ni validity and after successfully recharge i did't get any balance while talking ti dicomo care they told that recharge of Rs. 44 is for 30 paise /minute call rate with a validity of 56 days which i don't require.So pls help me in this matter

Dear sir today i have recharge my reliance cdma no [protected] with rs 160 using paytm website but waiting of an hour i have not got recharge balence in mobile account and on the website review it show your recharge is successful .Rs 160 has already reduced from my hdfc account balance .My paytm order no is[protected]