PayTM Mobile Solutions Complaints & Reviews

I am highly disappointed with the service given by paytm. I had Rs. 4300 in my paytm wallet and now when I am trying to login with my email I'd "[protected]@gmail.com" then paytm is asking for OTP and then it says this number belongs to another account. I have only ONE account, now I thought maybe if I give another no. I can retrieve my account and now the account got logged in but my wallet has Rs. 0.0 as balance.

My 4300 rupees came to 0 rupees. And now when I am trying to change my no. To the previous no., it says OTP exceeded limit.

And since then I have been calling the customer care and your customer care is so bad that no one picks up the phone it is only a automated call.

Now, if this doesn't get resolved within a week, I will file a complaint against paytm to the Consumer Court.

I needed a response to this. I need to talk to a customer care executive

My email Id is [protected]@gmail.com

An amount of 1529 was deducted from my account (764.50 + 764.50) without any transactions performed. I have raised multiple complain in paytm, once I provide all the bank transaction details they are keeping quite.

I am reaching out to you if you can help in getting my amount back. This issue has been going on since nov 2016 and still there is no response.
Could you please help me sorting out this issue.

Ref : 07025274 Your Query with Paytm Care (SF)

Thanks and Regards
Leon

My Paytm wallet is cut but my account is not credit of 102 RS. Wallet txn I'd is:[protected] ONE97.1693.[protected]... Or aage dikha nahi raha to mera balance to mera account me credit kar do ya fir mera Paytm wallet recharge kar do Mena this tranction December 16, 2016 ko kiy tha 15:44 PE kiya tha to mera balance aabi tak mere account me nahi aaya he .

Hello
I m manpreet narang

My paytm no. Is [protected] .

Mistakely I transfered 555 amount to this no. [protected] . And dis number is not using pay tm. . I want my money back .
Kindly help me n sort out dis.

My account block Ho Gaya hai
Use unlock Karana hai

सर मेने paytm से मेरे बैंक खाते से दुसरे बैंक खाते में ट्रान्सफर किये थे ट्रान्सफर भी नही हुआ और रिफंड भी नही हुआ मेरे ऑडर नंबर [protected] ये हे और कंप्लेंट नही हो रही हे मेरे मोबाइल नंबर [protected] ह डेट 24 जनवरी 2017 को 7:18 मिन्ट पर मेने बैंक में ट्रान्सफर किये थे जो नही हुआ

My order id is( [protected]) (cc trxn no- [protected])on Jan 11. I have proof of money ₹4500 deducted frm bank a/c, my bank manager gave transaction statement list also and it is also available in my bank pass book tat Money ₹4500 is deducted. (Pos[protected] Paytm mobile solutions).When I ask to Paytm support, they simply saying tat Money has not deducted from bank and we have confirmed from ur respective bank . It has been 16 days till now repetition of these words.
I have done 3 orders([protected], [protected], [protected]) with in time of 1hr, from which two times money has deducted and one issue [protected] has been solved by Paytm and another is to be settled.

Hello,
I have an account with Pay TM. for some reason its blocked. I tried every possible thing but not able to open it.
I called not less than 10 times to customer care but never received call back.

I need my money back immediately.

I am feeling so helpless and stuck.

Now I am trying to write here, can someone take a pain to solve my problem.

My account details are
Phone number [protected]
Email ID is [protected]@gmail.com

I am extremely harassed customer of PayTM.

Deepti Kapoor
[protected]

I had purchased recently one power bank on 26th jan 2017 but by mistake selected two items together and payment deducted for both while only had to be purchased there . So please cancelled one item i.e . Romoss power bank in that and which amount transfer in my bank account or paytm wallet account please . till time payment not refunded . ( MY ORDER ID - [protected] )

REGARDS,

S K RAI
[protected]

I added total 1500 rupees (two transactions of 1000 and 500) to my paytm wallet(mobile no. [protected]) on 08/01/2017.

Paytm app said the transactions wassuccessful. but strangely, money did not get added in my paytm wallet and the transaction is not shown in my paytm passbook!!!

Both the transactions are successful from the bank side and the transaction ids are txn#[protected] and txn#[protected].

For the second transaction of rs.1000, i have a screenshot of paytm app saying
''Rs. 1000 added successfully to paytm wallet '' with the bank transaction id. (adding screenshot in attachment)

I have contacted your customer care which said to wait for about 48 hours.Its has been 4 days already but the money is not added in my paytm account nor refunded to my bank account still.

I wanted paytm team to look into my issues and refund money immediately.i have mailed them so many times but i am not getting any reply from them. my money is with them.

I had ordered food through paytm. Money was debited from my bank account and also from my paytm account. But the vendor/shopkeep hadnt received the payment. I again reordered and again the same thing happened. So now my Rs. 1040/- is debited from my account but i have not received the goods. I need a reversal since i ordered the third time and paid cash. I am trying to get through to patym executive over the phone but there is no option to talk to a customer representative. This is not acceptable. There is no customer support. I have put mails to them also have raised tickets/querys in the app, but still no reply. I need my refund.

Dear sir/mam
today i use paytm for prepaid recharge but my paytm balance low i transfer balance my bank a/c to paytm wallet but my bank a/c debit but paytm wallet not credit please reverse my amount or credit my paytm wallet as soon as possible please check ur paytm wallet suspense account and credit my paytm waalet transaction id - c[protected]
my mobie number [protected]

I have deposited rs.2000/- on 23/11/16 in paytm wallet, transaction details from my account of Icici bank to one 97 communication([protected]/0)
2.05/12/16-([protected]/0)-2000/- 3.10/12/16-IIN/Paytm-5000/-( mobil/[protected]).
present balance of Rs.3000/-, but the company is said there is no amount left as on today, without giving any statement.

On 23.08.2016 purchase a laptop from paytm amount is rs.22329/- the amount is already paid by me on same day .
Amount settlement no. from kotak bank is 098855. but on 25.01.2017 again rs. 22329/- deduct from my credit card.

Please help me

I have paid bsnl bill but it shows successful but bill is still not bot paid more than 3 days happen plz help me
My contact nd registered no is [protected]

On[protected], I did transaction of 1264.24 RS using Paytm but due to insufficient paytm account balance I have used ICICI credit card to pay bill . This transaction not done successfully. I have called to ICICI bank regarding this problem they replied me that Paytm has claimed 1267 Rs So they can not help me out but ICICI bank support guy given me auth no : 568602 which Paytm has claimed.I already spent two month to get back my money but paytm not given me to till date.

Please find attached details of my credit card that have proof paytm claimed money from ICICI bank

Respected Paytm Team,
I M put 2 order [protected] (Sony Home Theater) and [protected] (Vivo V5 Mobile). Respected team in order no [protected] i m receiving wrong product and same time i m share video on mail.
In second Order [protected] i m receive faulty (Mic Not Working) product and also inform same day when i m cheeked this mobile.
Dear Paytm Team i m many time send Email on your care id also in CC Mr. Vijay Shanker Ji. But still i m not receive any call or mail from you that regarding return. So i m kindly request you please team cont. me on [protected] or mail [protected]@gmail.com.

Hi Team,

A fraud acted as bank agent and got my details and made a transaction of Rs 20000 at paytm mobile solutions on 25/0/2017 at 12.24 PM through SBI Credit card . I contacted bank customer care immediately after knowing it is fraudulent call. they said request is pending for merchant authorization. through paytm customer care options i registred a complaint, got a msg sayitn ur complaint registered. but no action was taken by them and it is authorized. I Kindly request you to Refund the amount back to the bank. Awaiting for your reply.

Thank you in advance.Hope you will consider my request and do the needful.

Paid for OrderPaytm Order #[protected]Paytm Cash Txn ID [protected]-01-22 07:44:13 PM

I did this recharge, but it got failed initally and money was credited in paytm wallted. So i did same recharge from Idea portal immedietly.
But Now it is showing successfully on paytm and amount is deducted for the same recharge which is false.

I want my money back as it was paytm system mistake. And it was false trasaction.
Please refund my money as early as possible and stop doing such false transactions hence forthe.

Waiting for revert...!

Thank You,
Bhujang Bhagas
+91 [protected]

Hi,

Almost 9 days over but no resolution till now from paytm team. I had tried a lot to connect with paytm team but not still not clarity from paytm team.

I had ordered Nikon DSLR and i have received the wrong product(some cups & other small gift items in box).

When i had opened this is was shocking the box is having very tiny some other products although the invoice pasted on box was having correct info. about product.

The box itself is an ordinary packaging corrugated box(not nikon's packaging).

I am a regular customer for Paytm, but haven't received such issue in past. Since i got the parcel i am continuously trying to connect with paytm but there is no option on IVR to connect with customer care officer.

Please go through attached pics for reference & do the needful asap as this is very unpleasant to have such experience..

With Regards,
Dharmender