Paytm Mobile Solutions — paytm first games account blocked

Address: B-121, sector 5,Noida , Uttar Pradesh,India.

Hi.. Here i'm requesting u pls look into my issue.. I'm a member of paytm since so mny yrs... Recently installed paytm first games after seeing it in paytm payment application.. I played games in that for about 2 weeks and enjoyed it. I got regular rewards in the forms of money and points. Suddenly one dy (I. E around june 4-5th) while playing bike racing pvp mode i encountered a player couple of times within 10 min where he did unimaginable scores.. Then i suspected his play n nxt day i complained about that and asked and requested the team look into his account for any suspicious activity.. And in the same day i played some game for which rewards were not deposited about 9 games.. For this als requested n given related information as they asked.. Within 2 or 3 dyz they blocked my paytm first games account suddenly. (On june 6-7th).. Then im contacting tru my paytm payment application customer care msgng service (As there is no telephone number provided for games related issues) and repeatedly mail to [protected]@paytmfirstgames.com and messaged to twitter handle of paytm first games (@paytmfirstgames)... After i submitted all the information they asked and requested them to unblock it and let me play games.. For every request and msg i got only one common reply from that team..."""my account was suspected due to suspicious activity and it's under evaluation and we wil notify you soon"""... Since approx 15 dys they are saying same thing... Even asked repeatedly about what was d wrong i did and what should i do to unblock my account... But again i got same common reply...
Please look into below attachments i'm here uploading some screenshots of issues i faced n conversation with paytm customer service...
Please look into this issue and do justice to me.. Help me in getting back my paytm first games account... Tnq
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Jun 22, 2020
Updated by Viddhu123
Here I'm posting typical replay of paytm first games twitter conversations...

Jun 22, 2020
Updated by Viddhu123
It's been more than 2 weeks ...not yet unblocked my account.. [protected]@paytmfirstgames.com...

It seems they are blocking intentionally gud players/Acc.s who finds the faults/errors in their games or systems...
They should respect their customers feelings and right to know about their fault if any...

Here I'm requesting concerned persons looking into it pls help me in get back my PayTM first games account. Tnq. Save consumers rights.

 
4 Comments

Comments

Hey Its Jay Jain here.
I don't why this app is like this when someone logouts his paytm first games account then why you guys are blocking it when there is no malpractice is been seen . my 4 accounts have been blocked by you are as follow with phone no.
[protected]
[protected]
[protected]
[protected]
Its my humble request to bring my all this accounts back because I m simply playing game without any unusual behaviour. My[protected] rupees are stuck in this accounts. Please give me my accounts
Thanks!
Sir my I'd is unlocked plz

paytm first games account blocked - Comment #4063651 - Image #0
please unblock my account register mobile number is [protected]

paytm first games account blocked - Comment #4103367 - Image #0
Sir my id unblocked plz

paytm first games account blocked - Comment #4106366 - Image #0
paytm first games account blocked - Comment #4106366 - Image #1

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