ADVERTISEMENT

Paytm Mobile Solutions — Personal Loan disbursed a week ago but not credited in bank account

I applied for the Paytm personal loan on the 23rd of June and on the same day I got the message that your loan is disbursed and transferred to your bank account but it's been almost 6 days and still, the loan amount is not credited to my bank account. I've contacted their funding partner Aditya Birla Finance 7-8 times and every time they asked me to get help through Paytm and then I contacted Paytm for the same but they asked me to create a ticket through a personal loan 24x7 help channel from the app, I tried that too but still my issue is not resolved.
Was this information helpful?
No (1)
Yes (29)
Complaint comments 
Share
Tweet

Comments

Same happened for me, the Paytm app says that my loan was disbursed but I didn't receive money in my account. Tried to contact paytm they have no support for personal loan, the support team sent me the chat link but it’s just a chat bot I can’t get connected to the agent. So I called the lending partner Adithya Birla, they told me that the loan was approved and disbursed from their side . No I have no idea what to do
Have you got your Loan amount or it got rejected?
Same happened for me, the Paytm app says that my loan was disbursed but I didn't receive money in my account. Tried to contact paytm they have no support for personal loan, the support team sent me the chat link but it’s just a chat but I can’t get connected to the agent. After i made mail to the lending partner Adithya Birla, but no reply. Daily i checked my loan status in app, its shows disbursed amount has been transferred to bank initiated. No I have no idea what to do
ADVERTISEMENT
Same here, I have no way to contact a person to talk about it.. Loan was disbursed but I have not received any amount in my bank account.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    19868
    Pending
    0
    Resolved
    1714
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information
    ADVERTISEMENT