Hello,
I would like to bring this to your attention that I had booked the ticket for 30th September 2023(which had to depart at 17:40) of Vistara Airlines through Paytm flights and I had bought the Cancel Protect of 699 for the Cancelation and full refund.
I canceled the ticket on 29th Sept 2023 at 2:56 Pm which is prior to the 24 hrs of flight timings.
I just got the refund of Rs.1487 only. When I contacted the airlines they said that the ticket got cancelled at that very moment only and the issue is from Paytm side only.
I have been trying again and again to contact to Paytm but they are not responding by any means.
I would like to request you to kindly refund the whole amount that should be refunded.
Booking ID-[protected]
UPI Transaction ID[protected]
Kindly reach out to me :
Mob - [protected]
Email - [protected]@gmail.com
Please do the needful as soon as possible.
Please find below the attached screenshot for your reference.
Thankyou,
Dheeraj Chowdhary.
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