Paytm Mobile Solutions — returning

Address: Karnal, Haryana, 132001

Customer service of paytm mall is absolutely useless. It has been 20 days today. My order has not been picked up and by tomorrow, they have rejected my pick-up order that i had refused here. Which has been totally lied. I have not seen any such wasteful delivery till now, as far as peytm mall. I will give 1 star rating of paytm. I will tell all my friends that they never buy anything from paytm mall and they also gave 1 star to paytm. And if i do not do anything then i will only reduce the ranking of paytm.
And i am also compliant in this and i will also do this compliant in the consumer court.
Please help in these