Paytm Postpaid — Complain about deduction from postpaid despite balance in Paytm bank and Paytm wallet

Out of curiosity, I activated my paytm postpaid feature. While making payments, it deducted from postpaid despite balance in my paytm bank and wallet. It was my mistake, I should have seen the option. But when you are in haste, you just simply click. Then after a month I was asked to make the postpaid payment which I used accidentally. I requested paytm customer care to deactivate my postpaid service. They assured me that it can be done only after I clear my dues. I cleared my dues and was cautious this time not to use postpaid account for payments. In the meanwhile, I also searched to deactivate the postpaid service. But in vain. Again I saw dues in the postpaid account, without making any payment. This time I was bugged. Again I started getting calls to make the payment. I was adamant that I would not as I have not used the feature. After getting non stop calls, I gave up and made the payment. Still the service could not be deactivated. After clearing all dues, again I saw outstanding balance of a very meagre amount, around 200. This time I was furious. Again I got calls to clear my dues. I had made up my mind that I would not. That 200 went to something 500.
I had applied for a personal loan from a bank. My loan could not be approved as my credit score has gone down because of non payment of this amount. I was really very dissapointed. I felt helpless as this loan was for my daughter's education. I cleared all the dues of paytm postpaid and searched to deactivate my paytm account. After a lot of trouble, I was able to get the option to raise a ticket to deactivate my account. Now when I checked, it says it will be done in 6 days time. Paytm is a big fraud. Paytm bank, paytm wallet and now paytm postpaid. Please stay away from paytm. After all this trouble, I have asked all my family and friends to boycott Paytm. Would request you all to do the same.
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