[Resolved]  Payubiz — ignou- fees deducted but transaction failed

Address:New Delhi, Delhi
Website:www.ignou.ac.in

My b.com program 2600 rupees fees deducted during online payment but
Transaction failed as amount is debited from punjab national bank debit card
On 2nd july 2018.
My pnb bank account no is [protected]
Ifsc code is punb0024900
The transaction time is 10:48:11

Transaction
Control no-[protected]p
Please see the issue as soon as possible.
+2 photos
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Aug 5, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2018
PayUMoney Customer Care's response
Hi Narendar,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Complaint comments 

Comments

Transaction id-CRU[protected]PVSL
Sir, plz help me as i paid my admissions fees but i don't got its recipt and university is asking for recipt so to confirm my payment as i paid for womens college ranchi ( ranchi university).
Sir i am attaching my transaction statement of my bank.plesae help me sir.

PayUMoney Customer Care's response, Jul 5, 2018
Verified Support
Hi Chandan,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Sir i had paid online money on[protected] through sbi visa card through your payment gateway, i want the payment receipt.please help me.
PayUMoney Customer Care's response, Jul 5, 2018
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
I have booked my 2 ticket but not conform .
transaction id [protected]
refund id [protected]
amount 385
booking date 20, jun, 2018

2nd ..
transaction id [protected]
refund id [protected]
boking faild
amount 430
email id [protected]@gmail.com
booking date 20, jun, 2018

please confirm the status
[protected]

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