[Resolved]  PayUMoney — 4 months and still no proper response

Address:Bangalore, Karnataka, 641030
Website:payumoney.com

I have not got my payment made till date from this company and are taking it more than 4 months. No proper support is available to contact them. No phone support is available too. Whenever we mail them, there is no response at all. I don't know whom to contact regarding this issue. Please look in to it and provide a speed response to the already sent emails. The account email is '[protected]@gmail.com'
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Apr 13, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2018
PayUMoney Customer Care's response
Hi,

Your concern has already been addressed over the email sent by you under the case number 02439720. Please revert to the same for any more help or support.

Regards,
Team PayU
Complaint comments 

Comments

I had booked a ticket on 5th March 2018, but it was immediately failed, and money from my account had been deducted (rs. 1210)

[protected] is my cancellation Id

IRCTC said the money has been refunded on 6th March. But I have not received it.
Please resolve this problem of refund.

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