[Resolved] Payumoney — a fake client collecting payment online through payumoney
Alalchemistshah on Jun 11, 2018
There is a online portal, www.spicemarket.in and they are marketing spices online and collecting funds through payumoney. I had placed an order with them worth rs.642=00 and paid through my credit card on 6th june, 2018 at 17.22 as per reciept recieved from payumoney. The reciept says that reciept of the money was sagagen technology and payment id[protected].
On not recieving any further communication about delivery of order, i tried contacting the seller and have found that their emails are bouncing with a note that those mail ids do not exist. I tried their mobile nos as given on their web site and found that they are continuously switched off and messages have no respnse back. I presume this company to be a fraud. If the payment i made is not forwarded to them, hold back and refund to my same credit card a/c from which it was paid.
Please take this issue up on priority before more online clients are cheated and it becomes a scam. Notify me of further information you can provide so that i can file an fir with the police station.
Complaint marked as Resolved Jul 12, 2018
[Jun 11, 2018] PayUMoney customer support has been notified about the posted complaint.
Verified SupportPayUMoney Customer Care's response, Jun 11, 2018
Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 58cfa7f95cac2371ef18 in order to get the status at their end.
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