[Resolved] PayUMoney — account not closing | |
I want to close my account, under the email id - [protected]@gmail.com, i have tried emailing them still emails are not delivering. Please close the account. I don't want an account (Merchant or otherwise). I'm a student and not a merchant. I have to use payumoney gateway to pay my fees in my college but as i have made an merchant account earlier by mistake i can't excess my normal account. So please delete my account. Name - ekansh sharma Email id - [protected]@gmail.com Feel free to contact for any query. Was this information helpful? | |
Feb 29, 2020 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jan 28, 2020 PayUMoney Customer Care's response Dear EkanshGreetings from PayU!! Please be informed as requested we have deactivated your merchant account. Feel free to write to us for any clarification. Regards, Team PayU | |
 2 Comments | |
Comments
Deposit on hold since 4 days and i raised the complaint but no response from customer care
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LazyPay's reply, Jan 28, 2020
Dear Merchant,
Greetings from PayU!!
We would like to inform you that we have already processed the settlement on 22/01/20 against the UTR number CITIN20011258221. However, in case the payment has not been credited in the bank account kindly share us the scanned copy of the bank statement at help.payu.in.
Feel free to write to us for any clarification.
Regards,
PayUmoney
Greetings from PayU!!
We would like to inform you that we have already processed the settlement on 22/01/20 against the UTR number CITIN20011258221. However, in case the payment has not been credited in the bank account kindly share us the scanned copy of the bank statement at help.payu.in.
Feel free to write to us for any clarification.
Regards,
PayUmoney
PayUMoney Customer Care's response, Jan 28, 2020
Verified Support
Dear Merchant,
Greetings from PayU!!
We would like to inform you that we have already processed the settlement on 22/01/20 against the UTR number CITIN20011258221. However, in case the payment has not been credited in the bank account kindly share us the scanned copy of the bank statement at help.payu.in.
Feel free to write to us for any clarification.
Regards,
PayUmoney
Greetings from PayU!!
We would like to inform you that we have already processed the settlement on 22/01/20 against the UTR number CITIN20011258221. However, in case the payment has not been credited in the bank account kindly share us the scanned copy of the bank statement at help.payu.in.
Feel free to write to us for any clarification.
Regards,
PayUmoney
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We regret the inconvenience caused.
We would like to inform you that your transaction with Payment ID: 231851571 is successful and the amount has already been settled to the Merchant- Andhra Pradesh Road Transport Department.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 32750fbe-8d99-4928-8638-a8f3dcaff46e in order to get the status at their end.
Regards,
Team PayU