[Resolved] PayUMoney — amount debited but not credited to merchant (ghmc) | |
On 21/4/2020, i had initiated a payment of rs. 4521/- through the ghmc app for the payment of my property tax. The amount was debited through the citrus pay payment gateway through google pay upi but it showed that the transaction failed after i entered the ghmc app and my account was debited. Please update me on the status of the transaction and provide details about when the refund would be processed. Name: puthuparampil samuel skariah Upi id: [protected]@okhdfcbank Mobile number: [protected] Please see the below images for more details. Was this information helpful? | |
May 25, 2020 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 PayUMoney Customer Care's response Hi, Transaction has been refunded on[protected] under UPI ref no - UPI[protected]. The amount shall reflect in your account within 2 to 3 days Please find the needful RRN[protected]. for your reference. Regards Team PayU | |
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