[Resolved]  PayUMoney — Amount debited by your bank but order not confirmed

Address:Komal sarees, Chok Bazar,chhatarpur,mp

Hello,
Please help
I paid ₹985 to summer outwest store gmail-help.[protected]@gmail.com, for 2combos and 3 shorts
On 22 april by @payyoumoney via phone pe app
I dont get any confirmation for it
Please check ot early

Altough money deducted byt dont get any order confirmation slip and date

I want to cancel my order and return my money back.
Please help @payyoumoney
My upi id- [protected]@ybl
My phone number- [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
May 27, 2021
PayUMoney Customer Care's response
Hi!

As checked, this is a successful transaction via payment Id[protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on contact.[protected]@gmail.com to get the status at their end.

Regards,
Team PayU
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information