[Resolved] PayUMoney — amount deducted but merchant not received it | |||
I transact Amount of 1500 to digitalseva.csc.[protected]@hdfcbank on the date 01/08/2019at 12:17pm thru paytm upi id[protected] kotak chq/ref no:[protected].amount is deduct but merchant not recieved.I CHECK THE TRANSACTION IN PATYTM IT SHOWS PAYMENT IS COMPLETED.i upload the statement of the transaction. so please verify the transaction and refund my amount Was this information helpful? | |||
Sep 16, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Aug 05, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
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