PayUMoney — Amount deducted but ticket not booked

Address:

Indore, Madhya Pradesh

I have booked a ticket in redbus using pay u money and the amount for the same is deducted from my account but red bus states that they have not received the amount from payumoney and for that reason they have not booked the ticket
Below mentioned are the details fyr. Would appreciate if you get the amount refunded asap.

Merchant details name:www. Redbus. In source:  walletaddress:

No. 314 / 1 3rd main 7th cross domlur layout bangalore br  / karnataka - 560071, karnataka, bangalore,

 customer details name: 

Ankit. [protected]@gmail.com

 mobile number: email: address:
 dispute details reference no: 797678  status : payment released successfully  dispute raised on : [protected]:40:41  payment date : [protected]:10:34  amount: ` 345. 00 

Payee information

Payment description

Null

Merchant transaction indentifier

43310210

Payment historydispute history

Status:payment released successfully
Suborder id:

Paid by:
Paid to:www. Redbus. In
Payment id: 

Date

Action

Status

[protected]:10:34

Not started

Not started

[protected]:11:08

Transaction initiated

Initiated

[protected]:12:14

Money released to payumoney

Money with payumoney

[protected]:12:14

Payment released successfully

Payment released successfully

 

Amount : rs 345. 0


Regards


Ankit khatri
[protected]
[protected]