[Resolved] PayUMoney — amount deducted from my a/c but not received to merchant | |||
Amount is deducted from my a/c 2 times 10k+10k =20k & not received to company or not received to me today is 4th day amount is deducted on 22oct My name is jassi devraj Update me on my mail id also - jassi. [protected]@gmail.com No customer care no. Is update on their website what is the service they give us i dont know or not satisfy with their work Was this information helpful? | |||
Dec 12, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Oct 29, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
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Refund id: [protected]
Transaction date 22oct2018
The amount of 165.00 has been partially refunded to your source account for the payment ID 7516876227 via bank reference number 82984008660. We'd request you to get in touch with your bank with the provided reference no. to get the status of your refund at their end.
Team PayU