[Resolved] PayUMoney — amount deducted from my account | |||
Dear sir, My name is monu kumar and i was make an online payment of rs. 5611/- through your gateway payment mode by internet banking. The problem is amount has been deducted from my account but ignou admission fee was not complete. My transaction id :- [protected]p_1 Bank reference no:- [protected] Transaction date - 27/01/2018 Transaction id:- igacultyp0 My email address:- [protected]@gmail.com So i request you to solve this problem as soon as possible. Thankyou Was this information helpful? | |||
Mar 20, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 15, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |||
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We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team