[Resolved] PayUMoney — amount deducted irctc but ticket not booked payu money through | |
Sir Payumoney email registered [protected]@gmail.com On 15 june 2018 I booked tickets id [protected] Train no 12496 kolkata to mgs Payment through debit card +payu 710 rupees amount deducted from my bank account but ticket not booked and no pnr generated Irctc website show pending from bank end Please return back my money or give me solutions Screen shot of irctc attached Was this information helpful? | |
Jul 19, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jun 18, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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We are unable to understand your concern. We request you to elaborate and email us at care@payumoney.com in order to help and assist you further.
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Team PayU