PayUMoney — Amount got deducted from my account but not credited to supplier.

PayUMoney — Amount got deducted from my account but not credited to supplier.

M Mohiyuddin

Book the Item in Ethnic Smart, amout got deducted from IDFC Account but in Ethnic smart website it is showing as In Processing.Can you please look in to it .Revert my amount or pay to Ethinic smart. Mob No : [protected] Was this information helpful? No (0) Yes (0)
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mohiyuddin khaja

I have placed an an order of Rs.6293 on EthnicSmart.com on 17th October 2020.
The payment got successful. But I received no confirmation from the merchant but confirmation received from Payu. But money stands debited from my account.

There is no way I'm being able to contact Payu.

Can you please revert my amount - 6293 rs

You can revert throught Phone pay /Google Pay /Pay tm to [protected] /[protected]

PayUMoney Customer Care's response, Oct 18, 2020

Verified Support

Hi,

Please note that this is a successful transaction via Payment Id - 367659524 at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 2951697463 in order to get the status at their end.

Regards,
Team PayU