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Updated: Jul 22, 2026
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PayUMoney reviews & complaints page 146

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T
target890
from Kolkata, West Bengal
Jan 28, 2018
Resolved
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Resolved

Address: Burdwan, West Bengal

Respected sir, i ramesh burnwal resident of asansol, west bengal, pin 713302 have an issue with payumoney a payment gateway and uco bank asansol railpar branch. I had made a transaction through payumoney to purchase a test series from adda247.com of rupees 296.95 on 19th january 2018 but unfortunately my transaction had been failed but rupees rupees 297 had been deducted from my uco bank account number [protected] by payumoney when i had contact paymoney then they told me that transaction had reversed and deducted amount had refunded by them but same amount is not credited in my account. Now i am in a big problem so please please help me and refund my money.
With this letter i am sending a photocopy of email of paymoney

Here is my details
Name ramesh burnwal
Mobile number [protected]
Email id [protected]@gmail.com

Paymoney details

Payment id[protected]

Reference number[protected]

Merchant name metis eduventures private limited

Uco bank account number [protected]
Branch code 3278
Ifsc ucba0003278
Micr code[protected]

Plz help me and refund my money as soon as possible

Thank you
Ramesh burnwal.
Mar 1, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
PayUMoney Customer Care's response
Hi,

As informed by the email. Please get in touch with the bank with the provided ARN :[protected] and they shall help and assist you further in this regards.

Regards,
Team PayU
Money deducted from online sbi bank...as i paid 1059rs as fee the fee for assistant professors in universities on[protected] at 12:01pm.

payment id: P17588477

reference no: [protected]IGACTZGGV7
PayUMoney Customer Care's response, Jan 30, 2018
Verified Support
Dear Customer,

Your transaction id's 177191631 has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

We appreciate your patience in the interim.

Regards,
Team PayU
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    J
    johnk111
    from Mumbai, Maharashtra
    Jan 26, 2018
    Resolved
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    Resolved

    Address: 689532

    I had booked my ticket from irctc on 18.01.2018. Ticket was cancelled on that evening. While checking the status of failed transaction it is showing that money had been refunded to my bank payumoney on 18.01.2018 itself but it is not credited back in my account till 26.01.2018. While checking the status of amount it is showing that money was refunded to payumob.
    What should i do now to get my money back. Please help to get my money. My irctc user id is - johnk111
    Transaction id is [protected]
    Please provide me solution to get my money...
    Mar 3, 2018
    Complaint marked as Resolved 
    PayUMoney customer support has been notified about the posted complaint.
    Verified Support
    Jan 27, 2018
    PayUMoney Customer Care's response
    Hi,

    We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

    • PayU Transaction ID, Merchant ID and Bank reference number.
    • Scan copy of bank statement indicating the debit for the required transaction.
    • Transaction date along with the amount.
    • Email id or phone number used for processing the transaction.
    • First 6 and last 4 digits of your card.
    • UPI / VPA if any used

    Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

    Regards,
    PayU Team
    I've made a payment via payumoney, transaction failed but money got debited from my bank account . I've send 2 email regarding the same to payumoney and not yet received a response. I've attached all details regarding the transaction.
    PayUMoney Customer Care's response, Jan 27, 2018
    Verified Support
    Hi,

    Hi Manu, the transaction 176830945 is failed. In case of any accidental debit, the amount is auto reversed by the bank to your account within 10 to 12 working days (excluding Saturday, Sunday and Bank holidays.

    Regards,
    PayU Team
    tranjection id my cancel ticket not refund my bank this show refund id [protected]
    Make Joke off Status's reply, Apr 28, 2018
    plese refund my money
    i booked my ticket from irctc but i cancelled it later and i made a payment in irctc by netbanking and but they pick up the amount by payumob app now i dont know wat to do .i did not recieved my amount of 4000 rs and i think i am looted by payumob. bank refund tansaction id :[protected] refund date is 23/may/2018. please help me to sought out my problem as soon as possible.
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      L
      leorai38
      from Darjiling, West Bengal
      Jan 25, 2018
      Resolved
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      Resolved

      Address: 734301
      Website: www.sportsdekho.com

      I bought a product from https://www.sportsdekho.com using payUmoney on[protected] I paid 1299 rupees. But till now I have not got any confirmation regarding my order. I am really worried. I think this website is a FRAUD! Coz I tried the number given on the website it is always switched off. Can U please do the needful so that I can get my cash back pls.
      Mar 13, 2018
      Complaint marked as Resolved 
      PayUMoney customer support has been notified about the posted complaint.
      Verified Support
      Jan 27, 2018
      PayUMoney Customer Care's response
      Hi,

      For any concern regarding Delivery/Payment receipt/Cancellation/Refund, we request you to kindly contact to merchant.

      Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

      Regards,
      PayU Team
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        B
        Binu Manchanda
        from Mumbai, Maharashtra
        Jan 24, 2018
        Resolved
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        Resolved

        Dear sir/madam
        I have been trying to get my refund back.
        Its been 10 days i could not get through any of your customer care numbers.
        Amount of rs 425 was deducted in the name of slice of italy. However the payment bounced. I would appreciate if you refund the amount at the earliest.
        It has been very annoying to track the same since a week.
        I would request a call back at [protected].
        Mar 2, 2018
        Complaint marked as Resolved 
        PayUMoney customer support has been notified about the posted complaint.
        Verified Support
        Jan 27, 2018
        PayUMoney Customer Care's response
        Hi,

        We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

        • PayU Transaction ID, Merchant ID and Bank reference number.
        • Scan copy of bank statement indicating the debit for the required transaction.
        • Transaction date along with the amount.
        • Email id or phone number used for processing the transaction.
        • First 6 and last 4 digits of your card.
        • UPI / VPA if any used

        Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

        Regards,
        PayU Team
        Sir, i booked a ticket on IRCTC app through your gateway on 19 jan 2018. payment was successful but ticket was not booked and my refund is not initiated yet. i complaint through email but problem is not resolved yet. my transaction id is [protected]
        PayUMoney Customer Care's response, Jan 27, 2018
        Verified Support
        Hi,

        We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

        • PayU Transaction ID, Merchant ID and Bank reference number.
        • Scan copy of bank statement indicating the debit for the required transaction.
        • Transaction date along with the amount.
        • Email id or phone number used for processing the transaction.
        • First 6 and last 4 digits of your card.
        • UPI / VPA if any used

        Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

        Regards,
        PayU Team
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          S
          Sher Singh Chaudhary
          from Jaipur, Rajasthan
          Jan 24, 2018
          Resolved
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          Resolved

          Hello sir,
          Good afternoon

          On 19 january, during reservation of train tickets from irctc website, payment gateway is payumoney bank, payment is cut but transaction failed due to time out... Payment settled by irctc but refund is not there to my bank account... Transaction i'd is [protected]
          Please refund it soon.

          Thanking you
          Jan 25, 2018
          Complaint marked as Resolved 
          My problem resolved.. I got refund in 24 hours... Thanks.. But it would happen automatically by payumoney.. Thnx
          PayUMoney customer support has been notified about the posted complaint.
          Jan 23, 2018
          Md. Abu Shama's response
          Please resolve my problem early.
          The train ticket has been cancelled On on the date[protected] and[protected] the tickets has been sucessfully cancelled but the refunded amount did't received on my bank account please look into the issue and revert me as soon as possible
          PayUMoney Customer Care's response, Jan 25, 2018
          Verified Support
          Hi Vibyanto,

          We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

          • PayU Transaction ID, Merchant ID and Bank reference number.
          • Scan copy of bank statement indicating the debit for the required transaction.
          • Transaction date along with the amount.
          • Email id or phone number used for processing the transaction.
          • First 6 and last 4 digits of your card.
          • UPI / VPA if any used

          Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

          Regards,
          PayU Team
          I have booked railway ticket book today, ticket not booked butamount is deducted from account. please resolve my problem and payment send in account.

          Thanks and regards
          Md. Abu Shama
          Mob-[protected], [protected]
          PayUMoney Customer Care's response, Jan 25, 2018
          Verified Support
          Hi Md. Abu Shama,

          We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

          • PayU Transaction ID, Merchant ID and Bank reference number.
          • Scan copy of bank statement indicating the debit for the required transaction.
          • Transaction date along with the amount.
          • Email id or phone number used for processing the transaction.
          • First 6 and last 4 digits of your card.
          • UPI / VPA if any used

          Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

          Regards,
          PayU Team
          Md. Abu Shama's reply, Jan 29, 2018
          Resolve my problem and refund my amount.
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            A
            Adarsh Solanki
            from New Delhi, Delhi
            Jan 23, 2018
            Resolved
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            Resolved

            Address: Allahabad, Uttar Pradesh, 211004

            I had booked my ticket from irctc on 16.01.2018. Ticket was not booked but money had been deducted from my account. While checking the status of failed transaction it is showing that money had been refunded to my bank payumoney on 16.01.2018 itself but it is not credited back in my account till 23.01.2018. While checking the status of amount it is showing that money was refunded to payumob.
            What should i do now to get my money back. Please help to get my money. My irctc user id is - adarsh193
            Transaction id - [protected] dated 16.01.2018. Please provide me solution to get my money back.
            Feb 24, 2018
            Complaint marked as Resolved 
            PayUMoney customer support has been notified about the posted complaint.
            Verified Support
            Jan 24, 2018
            PayUMoney Customer Care's response
            Hi Adarsh,

            We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

            • PayU Transaction ID, Merchant ID and Bank reference number.
            • Scan copy of bank statement indicating the debit for the required transaction.
            • Transaction date along with the amount.
            • Email id or phone number used for processing the transaction.
            • First 6 and last 4 digits of your card.
            • UPI / VPA if any used

            Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

            Regards,
            PayU Team
            Hello,

            we are using payumoney for payment gateway on our website www.ndprivatelimited.com but payment not done, error message getting payment failed and yout 24/7 helpline is failed to support us.

            contact no: [protected]
            PayUMoney Customer Care's response, Jan 25, 2018
            Verified Support
            Hi,

            We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

            • PayU Transaction ID, Merchant ID and Bank reference number.
            • Scan copy of bank statement indicating the debit for the required transaction.
            • Transaction date along with the amount.
            • Email id or phone number used for processing the transaction.
            • First 6 and last 4 digits of your card.
            • UPI / VPA if any used

            Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

            Regards,
            PayU Team
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              R
              Radhika1009
              from Pune, Maharashtra
              Jan 23, 2018
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411013
              Website: Big Basket

              Hi team,

              I have made a transaction to big basket on 11 jan 2018, amount was deducted from the bank account but the transaction was failed. I have contacted bank reg the same. They said amount was successfully deducted by payu.

              Transaction id:inb/[protected]/payu.in/bb shopping

              Please let me know when i will get back my amount.

              Regards,
              Radhika saraf
              Feb 24, 2018
              Complaint marked as Resolved 
              PayUMoney customer support has been notified about the posted complaint.
              Verified Support
              Jan 23, 2018
              PayUMoney Customer Care's response
              Hi Radhika,

              We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

              • PayU Transaction ID, Merchant ID and Bank reference number.
              • Scan copy of bank statement indicating the debit for the required transaction.
              • Transaction date along with the amount.
              • Email id or phone number used for processing the transaction.
              • First 6 and last 4 digits of your card.
              • UPI / VPA if any used

              Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

              Regards,
              PayU Team
              Verified Support
              Jan 24, 2018
              PayUMoney Customer Care's response
              Hi Sahil,

              We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

              • PayU Transaction ID, Merchant ID and Bank reference number.
              • Scan copy of bank statement indicating the debit for the required transaction.
              • Transaction date along with the amount.
              • Email id or phone number used for processing the transaction.
              • First 6 and last 4 digits of your card.
              • UPI / VPA if any used

              Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

              Regards,
              PayU Team
              I need my reciept for a transaction done on 16.01.18
              It was the fees paid in my college with the amount 32022.8. i have my payment id but i need the reciept so do contact me on my email [protected]@gmail.com.
              ASAP.
              PayUMoney Customer Care's response, Jan 24, 2018
              Verified Support
              Hi Sahil,

              We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

              • PayU Transaction ID, Merchant ID and Bank reference number.
              • Scan copy of bank statement indicating the debit for the required transaction.
              • Transaction date along with the amount.
              • Email id or phone number used for processing the transaction.
              • First 6 and last 4 digits of your card.
              • UPI / VPA if any used

              Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

              Regards,
              PayU Team
              The amount has been deducted from my account but the payment has not been processed. kindly resolve the issue as soon as possible. The payment was made in favour of Vsmart Academy
              Contact number [protected]
              PayUMoney Customer Care's response, Jan 24, 2018
              Verified Support
              Hi,

              We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

              • PayU Transaction ID, Merchant ID and Bank reference number.
              • Scan copy of bank statement indicating the debit for the required transaction.
              • Transaction date along with the amount.
              • Email id or phone number used for processing the transaction.
              • First 6 and last 4 digits of your card.
              • UPI / VPA if any used

              Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

              Regards,
              PayU Team
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                B
                badrul haq
                from Naharlagun, Arunachal Pradesh
                Jan 23, 2018
                Resolved
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                Resolved

                Address: Nagaon, Assam, 782435
                Website: Payu

                I have paid through my netbanking an amount of 5000 + gst to buy bitcoin which is not yer realised
                Part of the mail sent to me is pasted below.
                Alert:click goo. Gl/aexhb4 to link aadhaar if applicable 17jan18: a/c 925577 debited by rs 5153;bal:rs 120084.06[inb/[protected]/payu. So sir it will be very helpful to me i[censored] kindly go through my complain a do the required at the earliest
                Feb 23, 2018
                Complaint marked as Resolved 
                PayUMoney customer support has been notified about the posted complaint.
                Verified Support
                Jan 23, 2018
                PayUMoney Customer Care's response
                Hi,

                We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

                • PayU Transaction ID, Merchant ID and Bank reference number.
                • Scan copy of bank statement indicating the debit for the required transaction.
                • Transaction date along with the amount.
                • Email id or phone number used for processing the transaction.
                • First 6 and last 4 digits of your card.
                • UPI / VPA if any used

                Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                Regards,
                PayU Team
                Your a/c no. XXXXXXXX4669 is debited for Rs. 290.00 on[protected]:35:49 (UPI Ref no[protected].the amount have been debited from my account but the status is showing payment failed please check it n inform me please.
                PayUMoney Customer Care's response, Jan 24, 2018
                Verified Support
                Dear Parvinder

                Please note that the amount for TXN ID 176779439-6693456097 is refunded successfully to your respective bank account under ARN No. 802016278609. Kindly contact your bank with the given reference number for further assistance.

                Regards,
                PayU Team
                Couldn't open a wallet for my account to transfer money to my bank
                Dear Customer,

                We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

                • Citrus, Merchant and Bank reference number.
                • Scan copy of bank statement indicating the debit for the required transaction.
                • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
                • Transaction date along with the amount.
                • Email id or phone number used for processing the transaction.
                • UPI / VPA if any used

                Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                Regards,
                Citrus Support Team
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                  P
                  Prodipta Sarkar
                  from Kolkata, West Bengal
                  Jan 21, 2018
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal, 700084
                  Website: irctc.co.in

                  I had cancelled ticket through online bearing pnr no. [protected].
                  On 16/01/2018 for journey from sdah to noq (Doj: 25/01/2018), and a refund amount of 1760/- has been generated. But still not getting the refund amount into my account. Therefore, please take necessory action for the above matter. Looking forward to hearing from you.

                  Thank you.

                  Regards,
                  Prodipta sarkar
                  Feb 25, 2018
                  Complaint marked as Resolved 
                  PayUMoney customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 22, 2018
                  PayUMoney Customer Care's response
                  Hi,

                  We would like to inform you that the TXN for the Payment Id [protected] is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

                  Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                  Regards,
                  Team PayU
                  I order sand on[protected] the amount has been debited from account but the order has not been booked . transacation has failed. 10 days has been over till date . There is no response from your side.

                  Reference No. [protected]IGACRJGPR6 Amount : 8834.00

                  Please refund my money as soon as possible.
                  PayUMoney Customer Care's response, Jan 24, 2018
                  Verified Support
                  Dear Mahaveer,

                  We would like to inform you that the TXN 055301248804616 is successful at our end. Please get in touch with the merchant in order to get the any refund/cancellations/service delivery status at their end.

                  Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                  Regards,
                  PayU Team
                  I was going to place a order in Koovs.The amount got deducted from my account but the order is not placed.i didn't even get a transaction reference number.
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                    S
                    sv6612
                    Jan 21, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110003

                    Dear sir,
                    On 18.01.2017, i was booking a train ticket through irctc site & i had choosed payment option via your sites but unfortunately payment deducted by my bank account but ticket is not happen.

                    Please check below referred transaction id & refund the money.
                    I am very upset from ur service.
                    I am attaching msg regarding failure transaction.
                    As per irctc, i am sharing below details:-
                    Transaction id:- [protected]
                    Payment status:- payment requested

                    Regards,
                    Sonu
                    [protected]
                    Feb 23, 2018
                    Complaint marked as Resolved 
                    PayUMoney customer support has been notified about the posted complaint.
                    Jan 21, 2018
                    Updated by sv6612
                    Dear Sir

                    Today, i raised a complain but it marked as complain resolve.
                    is it possible.
                    Verified Support
                    Jan 22, 2018
                    PayUMoney Customer Care's response
                    Hi,

                    Your concern has already been addressed over the email sent by you under the case number 01867870 . Please revert to the same for any more help or support.

                    Regards,
                    Team PayU
                    Jan 28, 2018
                    Updated by sv6612
                    Dear Sir,
                    Please confirm & update me.

                    What time will be taking for solve this issue.

                    you have already lapsed lot of time in this issue.
                    Jan 28, 2018
                    Updated by sv6612
                    Dear Sir

                    I am attaching mini bank statement, in that statement i have highlighted the transaction & highlighted transaction shows my balance have deducted from saving account & paid to you.

                    Order I'd 21250957
                    Respected sir Nd mam
                    Order product Nokia 1100 nt received msg amount deducted (Rs 1270) plz refund the money I thankful for you
                    PayUMoney Customer Care's response, Jan 24, 2018
                    Verified Support
                    Hi,

                    We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

                    • PayUmoney Payment ID, Merchant ID and Bank reference number.
                    • Scan copy of bank statement indicating the debit for the required transaction.
                    • Transaction date along with the amount.
                    • Email id or phone number used for processing the transaction.
                    • First 6 and last 4 digits of your card.
                    • UPI / VPA if any used

                    Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

                    Regards,
                    PayU Team
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                      P
                      P ky
                      from Mumbai, Maharashtra
                      Jan 20, 2018
                      Resolved
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                      Resolved

                      Address: 274404

                      Sir i have paid 9999 rs to hnimcxtips but service is not started so i requested to refund my money back.
                      My transition date is 17/01/2018 and 16/01/18 first 4999 then 5000. Murchand order id is 541c53b5a5f6557a31dd and 64a9b[protected]b872f
                      I have requested to return my money if service can not provide but they have not picking my phone now
                      Merchant name is hnimcxtip mobile no of relationship manager is [protected]. He is telling my name is aayush
                      Feb 27, 2018
                      Complaint marked as Resolved 
                      PayUMoney customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 24, 2018
                      PayUMoney Customer Care's response
                      Hi,

                      We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

                      • PayU Transaction ID, Merchant ID and Bank reference number.
                      • Scan copy of bank statement indicating the debit for the required transaction.
                      • Transaction date along with the amount.
                      • Email id or phone number used for processing the transaction.
                      • First 6 and last 4 digits of your card.
                      • UPI / VPA if any used

                      Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                      Regards,
                      PayU Team
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                        R
                        rmstarget47
                        from Kolkata, West Bengal
                        Jan 20, 2018
                        Resolved
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                        Address: Burdwan, West Bengal

                        Respected sir i am ramesh burnwal from asansol, west bengal i have an issue with adda247 during the purchasing of ssc chsl 25 mock test series of rupees 296.65 and amount has been deducted from my account but test series haven't purchased so please help me and please refund my money. Here is my details_ my mobile no-[protected] and my email id - [protected]@gmail.com
                        Payment id[protected]
                        Plz help me and refund my money.

                        Thanking you
                        Ramesh burnwal l
                        Mar 11, 2018
                        Complaint marked as Resolved 
                        PayUMoney customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 24, 2018
                        PayUMoney Customer Care's response
                        Dear Ramesh,

                        The amount for Txn Id :[protected] is refunded successfully to your respective bank account under ARN No.[protected]. Request you to kindly contact your bank with the given reference number for further assistance.

                        Regards,
                        PayU Team
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                          H
                          himu1111
                          from Channarayapatna, Karnataka
                          Jan 19, 2018
                          Resolved
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                          Resolved

                          Website: www.scmustore.com

                          Hello Sir,
                          I am Himanshu Agarwal .. On 16 Jan at around 11pm I placed a order for a Weilong GTS 2 (black) and payed for it online through PayU Money .. money was deducted but the order was not placed ..

                          Message I received on deduction ..

                          Your payment(Id[protected] of Rs 1100.0 for www.scmustore.com is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj

                          SCMU is also not responding .. Please fix it ..
                          Thank you ..

                          Regards,
                          HIMANSHU AGARWAL
                          Feb 22, 2018
                          Complaint marked as Resolved 
                          PayUMoney customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 22, 2018
                          PayUMoney Customer Care's response
                          Hi,

                          We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. The amount for the same has been remitted to the merchant.

                          For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 2577 in order to get the status at their end.

                          Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                          Regards,
                          Team PayU
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                            B
                            Boss Amit
                            from Gulabpura, Rajasthan
                            Jan 19, 2018
                            Resolved
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                            Resolved

                            I don't have found my payment receipt
                            attachment.
                            .please resend it to me details
                            are payment
                            id[protected]
                            I have got
                            success payment message
                            but I don't get the attachment of payment receipt
                            So request you please resend me my payment receipt attachment on my email address
                            [protected]@gmail.com
                            Please send it as soon as possible
                            Thanks you
                            Feb 24, 2018
                            Complaint marked as Resolved 
                            PayUMoney customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 22, 2018
                            PayUMoney Customer Care's response
                            Hi,

                            We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. The amount for the same has been remitted to the merchant.

                            For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - XXXXXX in order to get the status at their end.

                            Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

                            Regards,
                            Team PayU
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                              A
                              arifsmiles
                              Jan 19, 2018
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                              Address: Bangalore, Karnataka, 560047
                              Website: www.payumoney. com/store/product/ a5aecf40bb4339aac621424476afbc e8

                              I made a payment of inr 27730 using payumoney for a training institute, the name of the institute is vellicate technologies (https://www.payumoney.com/store/product/a5aecf40bb4339aac[protected]afbce8). the payment has got deducted from my account, however i have got an e-mail from payumoney that the payumoney has failed - transaction dropped (Payment id[protected].

                              My amount has been removed from hdfc account, and payumoney has not yet returned my money. As this is a big amount, i am worried.
                              PayUMoney customer support has been notified about the posted complaint.
                              I am requesting this compliant second time please check this payment transaction ID[protected] and the payment was debited from my payumoney wallet on 04th jan 2018, 12:13pm until i dint get back money. please check this issue fastly and refund it.
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                                P
                                Prafullamanik
                                from Mumbai, Maharashtra
                                Jan 19, 2018
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                                Address: Thane, Maharashtra, 421302
                                Website: WWW.MARKETERA.IN

                                Yesterday 18/01/2018 i made wrong transactionn to WWW.MARKETERA.in of rs 30000 by mistake. Iam givng details of the same
                                1 by internet banking rs 20000 from the bharat co op bank ltd bhiwandi at11.38.00 am trasactin id 302294 from my ac xxx6390 ref id 288350
                                2.. From axs bank bhiwandi ac no [protected] at1.54 pm rs10000 by internet banking ref inb54584327
                                Please cancel both the transactins and refund back my money. I have already informed the opposite party
                                Urgent please
                                Dr prafulla dalvi ph [protected] mail [protected]@yahoo.co.in
                                PayUMoney customer support has been notified about the posted complaint.
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                                  K
                                  kirti@22
                                  from Delhi, Delhi
                                  Jan 18, 2018
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                                  Have booked two tickets on irctc using payubiz gateway using my PNB card and cancelled the tickets later due to some reason. On irctc portal its showing money has been refunded back to payummp but the refunded money has not been credited back to my account.
                                  The details are given below :
                                  Transaction id - [protected]
                                  Cancellation / refund id - [protected]
                                  Refund amount - Rs. 2630/-
                                  PayUMoney customer support has been notified about the posted complaint.
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                                    S
                                    Silpaja Chandrasekar
                                    from Chennai, Tamil Nadu
                                    Jan 18, 2018
                                    Resolved
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                                    Resolved

                                    The following transaction was carried out to register myself as a participant in a conference. I have made a wrong payment before the acceptance of the paper. Once you cancel the above-mentioned transaction i can stop worrying about the payment. Therefore, i wish to cancel the transaction id no.[protected], so that i can make a new transaction of my choice on any day and time to the conference.
                                    Feb 19, 2018
                                    Complaint marked as Resolved 
                                    PayUMoney customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 19, 2018
                                    PayUMoney Customer Care's response
                                    Hi Silpaja,

                                    This is successful via PayUmoney ID[protected], amount has been remitted to merchant. For any concern regarding, Delivery/Payment receipt/Cancellation/Refund, request you to contact merchant directly with Merchant Id[protected].

                                    Thanks & Regards,
                                    PayUmoney
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                                      K
                                      kennie
                                      from Panaji, Goa
                                      Jan 18, 2018
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                                      Address: Lucknow, Uttar Pradesh

                                      Purchased a product from merchant name. Mr. Amit chaudhary for rs 5, 000/-. The amount has been deducted from my account on 16th jan 2018. After consecutively calling the vendor he has informed me that the money has not been credited to his account till date due to which iam not able to get the product. Payment id no is[protected]. Stockmarket help is the product.
                                      PayUMoney customer support has been notified about the posted complaint.
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                                        Pankaj Nautiyal
                                        from Haridwar, Uttarakhand
                                        Jan 16, 2018
                                        Resolved
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                                        Resolved

                                        While filling online exam form through payumoney gateway on http://ubterjeep.in using ICICI bank visa debit card, the transactions failed, while money (RS 819) was deducted from my bank account.

                                        PayUmoney Transaction Id: 18002104

                                        I request Payumoney to please refund my money as soon as possible.
                                        My online exam form website still showing that Fee is pending but my money is deducted by Payumoney.

                                        Please find the attached image for your reference and the image is having the transaction id
                                        Jan 22, 2018
                                        Complaint marked as Resolved 
                                        PayUMoney customer support has been notified about the posted complaint.
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