PayUMoney Complaints & Reviews

Hi,
We got a fraud call from [protected] on 12th september 2017. They stated that they are from sbi bank and got are debit card details. After that they transferred a sum of total 14999 rs. (One 9999 and another 5000) to payu through sbi debit card by online transaction. The card number ends with 5374. I have already filed fir. I urge you to refund the money as soon as possible.

I am paying the electrocity bll on meter no n35pi660025w coustmor name
Jagar ram and the tragaction no pyu[protected] i paying your ammount 694 but i have not given a recipt plz i give
The recipt for you my connect no [protected] my name is kamal kumar sorry my email id is wrong and my right id [protected]@gmail.com you send me mail on this id plz urgent email to me i request for u
Pay bill dated on a 4 sep 2017
My gmail id [protected]@gmail.com

Dear sir,
I have use payumoney gateway to for making a payment but again the amount deducted from bank but not credited to other account. The description are given below.

Payment id: 8589717
Amount : 14, 984.33
Pti : [protected]
Status: y
On the first it show that status is ok and after the in second screen it show a error " we are sorry but the transaction was failed, reason : bank was unable to authenticate.
Please help me and give me reply asap.
Thanks.
Salman khan
+91-[protected]

I did not get my pay receipt as well as message... Kindly send my pay receipt and message also...
Please accept my request i m very worried about it.. I just want my pay receipt on my gmail id.
Hope u will send require details on my id and on my contact no. Very soon.
My contact no. [protected]
Gmail id. [protected]@gmail.com
My transection id no. E907049baf8aef1586d1
Thank u so much

Dear payumoney team,

I have done patment on[protected] for my den account but it has not been done to den account. I made through axis credit card it has been debited from my account.
Trasaction id reference of axis bank credit card is[protected] and amount is rs 2751.
Plz refund money against complaint..

Regards,
Parvindra pal
[protected]

I purchased a product from healthxp.in and it was canceled due to delievery not available in my region. The money was paid through payumoney. For refund they told me to wait 3-5 days. But i still haven't received my money back. The payumoney payment id is[protected]. I called health xp couple of times but the issue wasn't resolved and also emailed payumoney but they didn't reply.

I was about to do my 2 train tickets from bpl to vsg on 2nd september 2017... As my bank was not mentioned in debit card folder of irctc... I did my transaction through payumoney portal, where my money was debited from my bank but didn't issued any ticket... Neither my money was refunded... Payumoney customer services are also not responding...

Please check the details and try to refund my money to my bank.
Transaction details:-
I'd no:-[protected]
Totally disappointed with payumoney

I paid the registration fee of bihar police constable vacancy amounting rs. 500.80 through pay u money on 29.08.2017 at 11:18 am. The transaction id is s16610060. But my transation showed failed and amount had also beed debited. A massage came that the money will be refunded but till now my money has so far not been refunded. Please look into the matter.

I had made a transition to transfer on "transferred to the bank" in payumoney,
I entered wrong account number (Which is not exist - because i missed entering tow numbers)
Amount is deducted and showing success - i am trying to contact via email, no one is getting replay [protected]@payumoney.com
There is not even customer care access to this site,

Date of the incident: 04 sep 2017 02:56 pm
Payment id is not showing in the list,
Amount rs 2331 is deducted and status of transfer is showing success

I got many calls on my number to sign up for personalized matrimony services from one of the http://www.shaadimubarak.net/ agents. (Agent name akansha singh mob: [protected])

Contact details of the site.

Shaadi mubarak, j. P. Corporation solution infront of gorakhpur police station, satya villa apartment, 3 rd floor, flat no 18, jabalpur mp mob: [protected]

Assuming this is some valid matrimony site i signed up for services and paid rs 7775 for 6 months of personalized, assisted matrimony services using
Payumoney payment gateway
But, after they got the money, they disappeared and are not taking any calls or replying to my messages. Phone number mentioned on the site is always switched off. Basically, i'm not getting the services they promised during calls. I feel people behind this site are a big fraud and payumoney is supporting them.
Merchant name jp corporations and solutions. Payment id[protected]
Payumoney should refund my money and shouldn't support such fraud companies.

I have made payment of rs. 2684.28 through payumoney vide transaction number[protected] dated 17/07/2017. I have received mail immediately through payumoney buyer care. That "we regret the inconvenience caused to you. We wish to inform you that your payment id:[protected] with delhi jal board has failed. We have not received funds for this transaction. Your bank will process auto refund within 3 to 5 working days (Excluding saturday, sunday and bank holidays) from the date of transaction. You may also contact your bank regarding the same." but as per mail received from axis bank malviya nagar branch ""as per the confirmation received by the biller, the enclosed transaction has been successfully updated with them, hence no refund is applicable. Prn : juti[protected]". I have sent so many mails to payumoney care but till time no response.

Hello Sir\Madam,

I had ordered combo of two copper water bottles through https://www.drcopper.in/ on 4th September, 2017 and payment was done through payumoney gateway. Order placed successfully and but product is not delivered yet and there is no status update about product delivery in their website.

Order details are as below:

Order Id: ORD17093211
Merchant Name: MSR INDIA LTD
Payment ID:[protected]
Merchant Order Id: 45d9e9501d1a9b01c1cf

Please solve the issue as soon as possible.

Regards,
Naveen
[protected]

Dear sir/ma'am,

During filling form of bihar police vacancy for advt. No. 01/2017, my money is deducted from my account and site did not allow me to proceed that time.

My kind request from you to please get my money back or allow me to fill the form.

For this i will be very grateful to you.

Below are the details of forwarded failure mail by merchant and please find attachment for csbc website message after transaction failed.

Name - ravi prakash
Mob - [protected]

I received 3 emails from [protected]@payumoney.com stating that i have made a payment to 'rajasthan university of health science'.
I did not make any such payment. The first email said that the payment failed and the second email said that payment was successful for amount "rs 1513.39".

Again i did not make any payment and i have nothing to do with rajasthan university. I'm afraid that my privacy has been compromised.

Below is the transaction identifier mentioned in the email :


Merchant transaction identifier
0872af76d99ddb4ed610

On 3/9/2017 i ordered a Nokia 2280 mobile body from their website.i made

the payment through Payu Checkout.The amount of rs.354 including

shipping charge was deducted from my bank account.I got a successful

order confirmation mail.But the mail looked a bit doubtful to me.

Thank you for your order from Homepay.in.

Once your package ships we will send an email with a link to track your
order. Your order summary is below. Thank you again for your business.


Your order #[protected]

Placed on September 2, 2017 9:23:07 PM EDT
Item Sku Qty Subtotal
Nokia 2280 mobile body star_body_2280 1 Rs299.00
Array ( [mihpayid] = [protected] [mode] = DC [status] = success [unmappedstatus] = captured [key] = jcpLn8 [txnid] =[protected] [amount] = 354.0 [addedon] =[protected]:54:22 [productinfo] = Prpduct Information [firstname] = Subhamoy [lastname] = [address1] = [address2] = [city] = Kolkata [state] = [country] = IN [zipcode] = 700150 [email] = [protected]@gmail.com [phone] = [protected] [udf1] = [udf2] = [udf3] = [udf4] = [udf5] = [udf6] = [udf7] = [udf8] = [udf9] = [udf10] = [hash] = 9055786c3efbdb2ad7de57b5995870a5d3a88ab50216a2142141d0c3a[protected]aa0ef5d01a81...⇄ [field1] =[protected] [field2] = 046013 [field3] = [protected] [field4] = [protected] [field5] = [field6] = [field7] = 00 [field8] = [field9] = SUCCESS [PG_TYPE] = HDFCPG [encryptedPaymentId] = 704CF3CA790F483A5410D3A2BD7CFFAB [bank_ref_num] = [protected] [bankcode] = VISA [error] = E000 [error_Message] = No Error [cardToken] = 1fba02b9cf9cb623de55c0 [name_on_card] = payu [cardnum] = 436393XXXXXX5904 [cardhash] = This field is no longer supported in postback params. [card_merchant_param] = 1 [amount_split] = {"PAYU":"354.0"} [payuMoneyId] =[protected] [discount] = 0.00 [net_amount_debit] = 354 )
40 40
40 40
40 11:Rs354.00
Bill to:

Subhamoy Halder
Kamrabad(Opposite Kamrabad Boys High School), Sonarpur
Kamrabad(Opposite Kamrabad Boys High School), Sonarpur
Kolkata, West Bengal, 700150
India
T: [protected]

Ship to:

Subhamoy Halder
Kamrabad(Opposite Kamrabad Boys High School), Sonarpur
Kamrabad(Opposite Kamrabad Boys High School), Sonarpur
Kolkata, West Bengal, 700150
India
T: [protected]
Shipping method:

Shipping Charge

Payment method:

Payu Checkout
Thank you, Homepay.in!

On 4/9/2017 i got the mail which i m posting below from payumoney.

Dear Subhamoy Halder


We regret to inform you that your transaction through PayUmoney has failed.

Following are the transaction details:


Merchant Name Shubhalaxmi Marketing
Payment Amount 354.00
Payment Id [protected]
Merchant Website/Store
Date/Time of Payment [protected]:33:32.0
Failure Message Bank failed to authenticate the customer


You can retry the payment by clicking the below button –
(Please keep Netbanking log-in /Credit or Debit Card details handy before making payment)


Make Payment


In case your card, bank account or wallet gets debited for the failed transaction, you need not worry. We will auto-refund the amount.


Accepted at over 100, 000+ websites and merchants

I mailed them twice regarding this issue but they didn't reply.neither their

phone numbers are working and valid.then i searched about their suspicious

website in google and the reviews i read r they have cheated other people as

well the same way, neither refunded them, nor they send the item purchased

ever.i request payumoney to immediately take action against this and refund

the deducted money back to me or else ask this website owners to send me

the item since they r the merchant website through which i made the

payment.

Company Name - Shubhalaxmi Marketing

Company Location - Nagpur, Maharashtra

i have seen numerous fraud records registered against their selling id in

EBAY INDIA.almost most of the items they sold r claimed by buyers.

Sir,
With due respect we have order a book thru payumoney where our money deducted but this ordered book still we were not received on our adress. So requesting u please help us and sort out the issue. All details are mentioned below.

Merchant name - prepcafe solution, payment id[protected], order amount-349
Merchant order id - pc171326., merchant transaction identifier - pc172326

Sir my complain is still we have not received our order on our address, where payment was already done. All details are mentioned above.

PayUmoney is having alliance with fraudulent companies like thetripplaners and holiday squares... PayUmoney is doing transactions on their behalf and then the money is taken into other accounts which PayUmoney does not disclose. So the travel tours company gets away and this is their modus operandi. Cybercrime police is investigating this matter. Soon we will highlight this on national media.
Please beware of doing credit card transactions via PayUmoney. You may get cheated. Your goods will not be delivered.
Avoid PayUmoney nationwide.

I has been days still i didn't get any refund. On 26 august one times money have been deducted from my account but not able to get registration no of bihar police constable form. Kindly solve this issue as fast as possible and refund my money please.
Details below.
Name nikhil kumar
Mobile-[protected]
[protected]@gmail.com
Transection no-[protected]
Amount-520.80
Dated-26/08/2017

Dear sir/madam i have been cheated by one of payumoney registered vendor sandeep singh of holiday square the vendor has done fraud and not providing the service for the payment was made i have contacted payumoney but they say they cannot do anything and the vendor has cheated many other people this has raised big questions on pm digital compagain. Request you to please take up this matter with payumoney. My transaction i'd with payumoney is[protected] amount 9965 dated 03.02.17 please take this matter with the concerned i have lost my hard earned money please help in getting it refund. Payumoney is involved making fool of customers and promoting fraud. I have been discussing this with there customer care and they are giving me excuses after excuses. Payumoney is controlled by ravi singh and his phone is[protected] and email is ravi. [protected]@payumoney.com. Ravi has a brother sandeep singh who runs fraud company in noida at tel.[protected]. The fraud companies are holiday squares and thetripplaners which use payumoney for taking money and don't give clients the hotel deal... If you can kindly email ravi ; they will force sandeep to give them money and then payumony will refund me. I have told payumoney that according to rbi rules the merchant has to be disclosed as he is registered with payumoney and they would be partners in crime and fraud. So rbi will cancel payumoney licence. With above facts, payumoney will cooperate and they have given back money refund to many customers cheated before. I have their emails also if necessary. Thanking you

A fraud transaction of rs 6988 was carried out on my credit card vide payment id[protected] on 31 aug 2017. Immediately a complain was lodged in lucknow cyber cell video complain no. 1241 within one hour. But my money has not been refunded till date. It's violations of rbi guidelines. You are requested to refund the money immediately as fraud was reported within 1 hour of incident.