PayUMoney Complaints & Reviews

Please don't go with payumoney payment gateway they are cheating by getting money from people kind request to people who buy payumoney. intially I have used free payumoney then a person called me govardhan sharma from payumoney said me to get payu biz which is premium you get .75 on every transaction later I said okay and paid 11k for him through payumoney later few days said to sign and send the document I have sent it after few days no one is picking my call and still the payment gateway is not activated yet I want my money refund unless I file a case 138 act and 420 act.

My transaction made on 20 Jan 2017 of 5960 rupees with zoom car. Money was deducted from my account but transaction was unsuccessful. Money not refunded till date. Please refund my money as soon as possible. My transaction I'd was INB/[protected]. My account belongs to axis bank. I made this transaction on 20 Jan 2017 with my axis bank account in online banking.

My transaction made on 11/01/2017 for an amount of Rs. 653/- towards the
payment of electricity bill on aponline.gov.in website has failed.
and the amount is debited from my SBI account.
even now my amount is not refunded.
transaction id in SBI is
TO TRANSFER
INB AP Online TECH_APO Payments - [protected]IGAAPDMHS1

kindly take some necessary action

I ordered a perfume from Perfumery.co.in on 09/01/2017 and payment was made to Xeryus Retail Pvt. Ltd through Payumoney. Since the seller did not shipped my order nor gave any information from their end for over a wee, I approached Payumoney on 17/01/2017with my complaint and requested them for a refund. But they suggested that I should contact the merchant to resolve the issue. Accordingly I followed their advice and tried to contact the merchant but to no avail. Again I approached payumoney with my problem and asked them to make the refund . This time they said that they would co -ordinate with the said merchant and gave assurance to update me with further information. However till date, I am not getting any information from them either. This is day light robbery and downright despicable. Please help.

Below massage received from PayUmoney-
Dear 43f50a7360bdc0d6bf23

We regret to inform you that your transaction through PayUmoney has failed.

Following are the transaction details:

Merchant Name LIC HOUSING FINANCE LTD

Payment Amount 13012.00

Payment Id [protected]

Merchant Website/Store www.lichousing.com

Date/Time of Payment [protected]:20:15.0

Failure Message

I have been deceived on 9/1/2017 by an amount of Rs.15000 from a fake call on behalf of SBI Credit Card. Transaction id- 000429 for Rs.5000 & 0000015 for Rs.10000. On investigation from UP Cyber Crime Cell the name of the beneficiaries have been traced and the id's of the fraudstars have also been traced.
PAY U ID -[protected]; www.paypointz.com & [protected];www.finotech.com- these are the ids of the fraudsters.
Following are the beneficiaries:
1)Rakesh Shetty- contact no -[protected];mail [protected]@paypointindia.com
2)Garima Kaushik-contact no-[protected], mail id-gaima.[protected]@finotech.com

Kindly help me to recover the money. My contact number is [protected]

Thanks & regards,
Subhadeep Nandi

I booked a oppo f1s 64 gb on payumoney but today when i went to collect the parcel the product was LYF water 7 which states COD tracking no [protected] from delhivery services, A completely different product
Paid by: Sachin Savera
Paid to: deepak kumar
Payment ID:[protected]
Transaction Added On
Source Reference ID
Source
Payment Mode
Amount
[protected]:49:33
[protected]
PAYU
CC
13, 349.00

Completely Fraud
my email address is sachin.[protected]@aol.com

My son ayan asif studing in 6th std st thomas school dhurwa ranchi jharkhand. .i have paid school bus fee through payumoney on 07/01/2017.total bus fee was due for four months that is nov, dec 2016 and january, febuary 2017. the amount due to be paid was INR 4283 . i proceeded through to pay that due but unfortunatly the said amount was deducted thrice from my account.payment bill no. is[protected][protected][protected]. kindly refund the excess amount INR 8566 to my account earliest possible .

Hi.
On 28th september 2016 I made a transaction of Rs. 399.00 through PayUMoney. the transaction failed due to some reason but the money was deducted from my bank account.
On inquiring with bank they said that transaction was successful from there end.
Therefore kindly refund my money as soon as possible.
I am sharing below the transaction details please look into it.
POS PRCH
POS[protected] PAYU MONEY GURGAON

Today 4/1/17 I have made net payment to 2 BESCOM bills, one for Rs.765.00(Rs.770.75 with convenience charges-consumer no:[protected]) and Rs.420.00(Rs.425.75 with convenience charges-consumer no:[protected]).The amounts has been debited from my S.B A/c with Corporation bank & have received SMS confirming the same.But PayUmoney statement shows the transaction for Rs.420.00 as failed.Do ensure correction towards this.Do reply & confirm by mail to my e-mail ID.My contact no is:[protected]

Hi PayUmoney team,

I have oredered one product in WISEMART in 29.09.2016 and My order id:
[protected] but my order not yet delevired can please rise the complaint of WISEMART marchant and help with me.

After repeated complaints about this matter my problem has not been resolved. My machine has stopped accepting international credit cards, it used to previously. I am assured the problem is resolved but the problem still persists.
My complaint #PUMMER-341833 made on 30th December 2016
My earlier complaint is #PUMMER-336204 made on 22nd December 2016
Many others have been made by phone but there is no follow up or confirmation.
I need my complaint to be resolved at the earliest.

As per the last transaction i did in january 2016, after i get the product u will release the money from my account. but without receiving the product you released the money and no option for refund also. merchant is supposed to deliver the product in my mail as on immediate basis since it is a digital software purchase, means i will download from the link provided and the activation key will be mailed to me. Merchant says they will deliver tomorrow which is not acceptable for digital software purchase. so I want a return on immediate basis & without checking from me how could you release the payment since product is not delivered.
Payment ID:[protected]
Merchant Order ID: 34be826d8d3f9638022d
Please do the needful on urgent basis.

I have done payment of rs 531 via pay u money using icici bank net banking on December 27 2016 to NBPDCL FOR DECEMBER MONTH BILL.AMOUNT GET DEBITED FROM ACCOUNT BUT PAYMENT NOT REACHED TO NBPDCL AND SAME AMOUNT IS SHOWING .I have received massage from icici bank and checked in my account it debited via reference no 27/12/2016 BIL/[protected]/electricity till nov/59 Dr. 531.00

I have also received massage from pay u money that payment of rs 531 successful via payment id[protected].

please check

I made transaction through payumoney of 200 rs., transaction is failed but amount is debited from my axis account.
Payumoney history says it failed but money got deducted. Please refund my money back.
Please refund it to bank or easy wallet.
Amount : 200
Payment id:[protected], dtd:27/12/16
Time: 16:45:45
Merchant name www.easymobilerecharge.com

This is to bring to your notice that I received a hoax call asking for my Saraswat details failing due to which my card would be blocked
this is the following transacation done which HAS BEEN NOT DONE BY ME

Rs 5, 000 transaction no.[protected]/12/16
Rs. 5, 000 transaction no.[protected]/12 16
Rs. 5, 000 transaction no.[protected]/12/16
Rs 5, 000 transaction no.[protected]/12/16

please look into the matter and credit the amount back into my account my Saraswat account

Dear Sir/Madam,

I would like to lodge a complaint against for The trip planners, Noida base company, whose contact no is[protected] for doing fraud with customers.

In the company there is Mr. Chirag may be manager (not sure about his designation) called up to my officail no. ([protected]) and informed about the plan and gifts along with it which i asked to send me full mail and other details. Since everything seems fine (company details and package) i opted the plan and paid approx 10 thousand as they do not have option for to do the payment with post delivery the gift our vouchers. Later they said they will be sending gift and trip plan voucher which i did not get till now.
Have spoke to them and asked to cancel the plan on which they said there would be 4% cnacellation charges and rest will refund the money in my bank account in next 45 days. Its been now 90 days after that mail where they agreed to pay the money but till now we havent received the money.

After that when again i tried to reach the manager all customer care are saying that they can not forward my call to manager as well telling that my plan was non cancellable. I am really surprise to know that initial they said that it is refundable and agreed on refund now they are denying it even not taking up the call. As well their mails are not working now.

Would request you to please help me out to refund my money and to take serious action against them as they are simply misguiding customer and doing fraud. I have all evidence in mail where they agreed to pay my money.

Thank you
Regards,
Nishi Kant Asthana
[protected]

Booked a cake for 27/12/16, payment of rs.949/-deducted
Ending the details

Dear rajeev

Thank you for paying with payumoney. Your payment has been successfully processed.


Merchant name: sandeep kumar mishra order amount: rs 949.00

Payment id:[protected]

Merchant order id: 1000598

Payment summary amount

Net banking rs 949.0

Amount paid rs 949.00

Payee info

Merchant transaction identifier

1000598

You can view the transaction details anytime from payumoney dashboard.


Pls resolve

Dear sir
I trusted your company a lot but your cheating fellows. Today morning 10.30 i got call from your customer service team. they told me refunding my money and furnished all my card details and my cvv & ATm pin number also. such a poor bad trusted company you are
i am having evidenece against you "Call Recording"

The call made from your number -[protected]

you want made an action. i want talk to head officer of payumoney
if i didn't get my money back i will take severe action on you.
i want my refund amount Rs.15499

Hi, My name is Vikas, I have paid my neighbour SOL DU admission fee UG 2017, Fee Amount Rs. 3576.50 debited from my account, but the payment was unsuccessful.

Transaction Detail : Reference No:[protected] Transaction Narration: [protected]-PAYUSCHOOLOFOPENLEAR

Request to you please let me know deducted amount will be refunded or will be forwarded to Delhi University my id: [protected]@gmail.com.

Waiting for your reply.

Regards
Vikas Singh Rawat
Mobile No. [protected].