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PayUMoney Complaints & Reviews

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Updated: Jan 27, 2026
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PayUMoney reviews & complaints page 27

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P
Payumoney customer servicO760-2521-992
Jan 29, 2022
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Address: India

How to pay kase huwa sir mera blance wapas karoo sir
Traction I'd[protected]
PayUMoney customer support has been notified about the posted complaint.
Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
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    Payumony customer care number-7501-020-920 contact us..
    Jan 28, 2022
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    Refund so help now supports

    Address: Delhi

    I have payment to prrefy bhut do not come refund so help now help with....
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    Payumony customer care number-7501-020-920 contact us..
    Jan 28, 2022
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    Address: Delhi

    I have payment to prrefy bhut do not come refund so help now supports refund on
    PayUMoney customer support has been notified about the posted complaint.
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      Payumony customer care number-7501-020-920 contact us..
      Jan 28, 2022
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      Address: Delhi

      First of all whenever I see Payu as payment gateway, it gives the confidence that Payu has done prior due diligence about the merchant and does not support any banned or restricted business.
      But this is the case where the
      PayUMoney customer support has been notified about the posted complaint.
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        H
        HZee Travels
        Jan 28, 2022
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        Dear PayU Team,
        I received a refund email from AirIndia Express for the amount of INR 33477.62+ INR 7500.00 + INR 4050.00 + INR 4581.82 ON 18 JAN 2022 AS PER PAY U TRANS. ID [protected] + [protected]+ '[protected] + [protected] (CH) respectively.

        From which I received INR 33477.62 and INR 4581.82 on 20th of Jan.

        But I did not receive the amount INR 7500.00 + INR 4050.00.

        Kindly please check the transaction status for these amounts with the above transaction ID's and refund the remaining amount urgently.
        PayUMoney customer support has been notified about the posted complaint.
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          probharat
          Jan 28, 2022
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          First of all whenever I see Payu as payment gateway, it gives the confidence that Payu has done prior due diligence about the merchant and does not support any banned or restricted business.
          But this is the case where the Payu payment gateway was used collect the payment against two restricted categories the merchant belongs to i.e. Get Rich Businesses and Cryptocurrency mining.
          I have all the payment and merchant service contract available with me as evidence which I'm going to attach here.
          There was a Crypto mining app named "ArgoPro" on google playstore, which used to collect the payment through Payu via different merchants named below:
          SIRALEN TECH SOLUTIONS PVT LTD
          NILEEN INFOTECH PVT LTD
          MOLTRES EXIM PVT LTD

          Few days back(18Jan22) the application stopped working and the owners are not traceable now. I am attaching the all the transaction confirmation emails which is over 11Lac of amount payed to the merchant and no service delivered.

          Although the police complaint has already been filed. I request Payu to help recover the money, as Payu is the only link available between me and the merchant. Please make a note that merchant is involved in the restricted categories as per Payu website, and this has lead to a breach of trust with payu.

          Below are the all transaction IDs:
          Transaction ID: P_[protected]
          Merchant: MOLTRES EXIM PRIVATE LIMITED

          Transaction ID: P_[protected]
          Merchant: SIRALEN TECH SOLUTIONS PRIVATE LIMITED

          Transaction ID: P_[protected]
          Merchant: NILEEN INFOTECH PRIVATE LIMITED

          Transaction ID: P_[protected]
          Merchant: SIRALEN TECH SOLUTIONS PRIVATE LIMITED

          Transaction ID: P_[protected]
          Merchant: SIRALEN TECH SOLUTIONS PRIVATE LIMITED

          Transaction ID: P_[protected]
          Merchant: SIRALEN TECH SOLUTIONS PRIVATE LIMITED

          Transaction ID: P_[protected]
          Merchant: NILEEN INFOTECH PRIVATE LIMITED

          Transaction ID: P_[protected]
          Merchant: NILEEN INFOTECH PRIVATE LIMITED

          Transaction ID: P_[protected]
          Merchant: NILEEN INFOTECH PRIVATE LIMITED

          Transaction ID: P_[protected]
          Merchant: NILEEN INFOTECH PRIVATE LIMITED

          Transaction ID: P_[protected]
          Merchant: NILEEN INFOTECH PRIVATE LIMITED

          Transaction ID: P_[protected]
          Merchant: NILEEN INFOTECH PRIVATE LIMITED

          Thanks, Hoping to get the resolution as early as possible
          PayUMoney customer support has been notified about the posted complaint.
          Hi same happened to me as well, invested around 10Lac as I trusted Payu, can you please check this
          Transaction id: P_[protected]
          Merchant: MOLTRES EXIM PRIVATE LIMITED

          This really is worrying investors, ypur help here is greatly appreaciated
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            P
            Payumoney customer servicO760-2521-992
            Jan 28, 2022
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            Address: India

            I have payment to prrefy bhut do not come refund so help now supports
            PayUMoney customer support has been notified about the posted complaint.
            Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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              Payumoney customer servicO760-2521-992
              Jan 28, 2022
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              Address: India

              So I'm Google search for payumoney service so used then this number 0760.2521.992.so I call you so very nice reply from
              PayUMoney customer support has been notified about the posted complaint.
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                Payumoney customer servicO760-2521-992
                Jan 27, 2022
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                Address: Jammu khasmir

                So i have alert any user do not share you branch any type issu to problems solve
                PayUMoney customer support has been notified about the posted complaint.
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                  Payumoney customer servicO760-2521-992
                  Jan 27, 2022
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                  Address: India

                  Please sir this aap is face Money withdraw so block sir any account for spam please check him number
                  PayUMoney customer support has been notified about the posted complaint.
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                    S
                    Shamesh Rasal
                    from Kalyan, Maharashtra
                    Jan 27, 2022
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                    Resolved

                    I ordered 2 shoes from zara through UPI payment and my money got deducted from my account but transmission didnot get completed and later zara cancelled the order
                    So I need the refund
                    Jan 31, 2022
                    Complaint marked as Resolved 
                    I got the order
                    PayUMoney customer support has been notified about the posted complaint.
                    Dear Tazim Ali Shaikh,

                    Your transaction with BHARTIBEN RAJUBHAI GUJJAR was successful

                    Transaction ID: 1be4a38866387b57eb74
                    Merchant: BHARTIBEN RAJUBHAI GUJJAR
                    Amount Paid: 549.00
                    Order Date:[protected]:15:10
                    Customer Phone Number: [protected]

                    For any information pertaining to the status of your order, please contact BHARTIBEN RAJUBHAI GUJJAR
                    Thanks and Regards,
                    PayU on behalf of BHARTIBEN RAJUBHAI GUJJAR

                    Still i did not received my Product can you please advice anybody
                    My order not confirm packing
                    Refund my money
                    Below image
                    PayUMoney Customer Care's response, Feb 15, 2022
                    Verified Support
                    Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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                      D
                      dhinakaran thomas
                      Jan 26, 2022
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                      Address: Not known

                      Transaction No. [protected] for Rs 599.00 done for Supreme India has succeeded from payu team on23.01.2022 from my SBI Account. NO RESPONSE FROM SUPPLIER.thereafter.
                      PayUMoney customer support has been notified about the posted complaint.
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                        ChaudharySunil
                        from Ludhiana, Punjab
                        Jan 26, 2022
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                        Address: Guru Amar Dass Colony St no 1

                        I have transferred money to wrong merchant by mistake please cancel my transaction
                        PayUMoney customer support has been notified about the posted complaint.
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                          I
                          India\'s number 1 mart Forever
                          Jan 25, 2022
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                          Address: Hubli Dharwad

                          INMF company Website verify please do it fast we need urgent for start the payment gateway please as soon as possible try to verify soon.
                          PayUMoney customer support has been notified about the posted complaint.
                          Dear Merchant,

                          Please raise your concern through help.payu.in for assistance on this.
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                            S
                            Sahilpahuja
                            from Delhi, Delhi
                            Jan 23, 2022
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                            I have been a victim of a fraud by a merchant through pay u. Merchant disappeared after taking the money and since then I have been trying to approach payu but no one has replied since September last year.
                            PayUMoney customer support has been notified about the posted complaint.
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                              Sreya Mitra
                              from Kolkata, West Bengal
                              Jan 22, 2022
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                              I have made two payments to a merchant Peeperly.com online on 1st Jan 2022. The first payment was made through PayU and was unsuccessful and hence I made a 2nd payment through CC Avenue which was successful. But when I checked my bank account, both the money were deducted from my account. I raised a ticket with the merchant and they contacted PayU for a chargeback request. PayU confirmed a chargeback request was raised on 17th Jan 2022. But I have not received anything yet. I contacted my bank and they clearly stated that since we are the beneficiary bank, we do not have anyway to track the money until it is credited on your account. It is the sole responsibility of the paying bank to check the chargeback status. I then got in touch with PayU but I am getting no response. The amount was Rs. 4497 made on 1st Jan. Transaction ID was [protected] . Please help. I have attached the transaction details from the merchant and my bank statement as proof below.
                              PayUMoney customer support has been notified about the posted complaint.
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                                Vidhupratap
                                Jan 22, 2022
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                                The payment is successful but the product has not been delivered. Also no contact details available for the seller except the name (i.e. hadiya rekhaben b).
                                PayUMoney customer support has been notified about the posted complaint.
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                                  Dpgupta09
                                  from Rohtak, Haryana
                                  Jan 21, 2022
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                                  Respected sir
                                  Refund initiated to you by vlebazar as on 13/01/2022
                                  Transaction id [protected] but till date not credit in my account so that please refund my amount 1499 in my account
                                  PayUMoney customer support has been notified about the posted complaint.
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                                    Divit Arora
                                    Jan 20, 2022
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                                    I have placed order from woolens.com on 8th January 2022 . I received transaction id [protected] and is said order is placed to YOGENDRA SINGH. I have not been given any further details.. Please refund my money..
                                    PayUMoney customer support has been notified about the posted complaint.
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                                      Sagarbisht77
                                      Jan 20, 2022
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                                      PayUMoney — transaction was failed but money is not refunded
                                      I payed at ubter polytechnic registration nad money deducted but the transaction failed

                                      Transaction id : 22000003
                                      PayUMoney customer support has been notified about the posted complaint.
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