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PayUMoney Complaints & Reviews

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Updated: Jul 19, 2025
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PayUMoney reviews & complaints page 27

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P
Payumony customer care number-7501-020-920 contact us..
Jan 28, 2022
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Address: Delhi

First of all whenever I see Payu as payment gateway, it gives the confidence that Payu has done prior due diligence about the merchant and does not support any banned or restricted business.
But this is the case where the
PayUMoney customer support has been notified about the posted complaint.
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    HZee Travels
    Jan 28, 2022
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    Dear PayU Team,
    I received a refund email from AirIndia Express for the amount of INR 33477.62+ INR 7500.00 + INR 4050.00 + INR 4581.82 ON 18 JAN 2022 AS PER PAY U TRANS. ID [protected] + [protected]+ '[protected] + [protected] (CH) respectively.

    From which I received INR 33477.62 and INR 4581.82 on 20th of Jan.

    But I did not receive the amount INR 7500.00 + INR 4050.00.

    Kindly please check the transaction status for these amounts with the above transaction ID's and refund the remaining amount urgently.
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    PayUMoney customer support has been notified about the posted complaint.
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      First of all whenever I see Payu as payment gateway, it gives the confidence that Payu has done prior due diligence about the merchant and does not support any banned or restricted business.
      But this is the case where the Payu payment gateway was used collect the payment against two restricted categories the merchant belongs to i.e. Get Rich Businesses and Cryptocurrency mining.
      I have all the payment and merchant service...
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      P
      Payumoney customer servicO760-2521-992
      Jan 28, 2022
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      Address: India

      I have payment to prrefy bhut do not come refund so help now supports
      PayUMoney customer support has been notified about the posted complaint.
      Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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        Payumoney customer servicO760-2521-992
        Jan 28, 2022
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        How to contact

        Address: India

        So I'm Google search for payumoney service so used then this number 0760.2521.992.so I call you so very nice reply from...
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        Payumoney customer servicO760-2521-992
        Jan 27, 2022
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        Address: Jammu khasmir

        So i have alert any user do not share you branch any type issu to problems solve
        PayUMoney customer support has been notified about the posted complaint.
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          Payumoney customer servicO760-2521-992
          Jan 27, 2022
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          Address: India

          Please sir this aap is face Money withdraw so block sir any account for spam please check him number
          PayUMoney customer support has been notified about the posted complaint.
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            Shamesh Rasal
            from Kalyan, Maharashtra
            Jan 27, 2022
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            Resolved

            I ordered 2 shoes from zara through UPI payment and my money got deducted from my account but transmission didnot get completed and later zara cancelled the order
            So I need the refund
            +1 photos
            Jan 31, 2022
            Complaint marked as Resolved 
            I got the order
            PayUMoney customer support has been notified about the posted complaint.
            Dear Tazim Ali Shaikh,

            Your transaction with BHARTIBEN RAJUBHAI GUJJAR was successful

            Transaction ID: 1be4a38866387b57eb74
            Merchant: BHARTIBEN RAJUBHAI GUJJAR
            Amount Paid: 549.00
            Order Date:[protected]:15:10
            Customer Phone Number: [protected]

            For any information pertaining to the status of your order, please contact BHARTIBEN RAJUBHAI GUJJAR
            Thanks and Regards,
            PayU on behalf of BHARTIBEN RAJUBHAI GUJJAR

            Still i did not received my Product can you please advice anybody
            My order not confirm packing
            Refund my money
            Below image

            I'm complaining about my money refund - Comment #3956815 - Image #0
            I'm complaining about my money refund - Comment #3956815 - Image #1
            PayUMoney Customer Care's response, Feb 15, 2022
            Verified Support
            Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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              D
              dhinakaran thomas
              Jan 26, 2022
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              Address: Not known

              Transaction No. [protected] for Rs 599.00 done for Supreme India has succeeded from payu team on23.01.2022 from my SBI Account. NO RESPONSE FROM SUPPLIER.thereafter.
              PayUMoney customer support has been notified about the posted complaint.
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                ChaudharySunil
                from Ludhiana, Punjab
                Jan 26, 2022
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                Address: Guru Amar Dass Colony St no 1

                I have transferred money to wrong merchant by mistake please cancel my transaction
                +1 photos
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                  India\'s number 1 mart Forever
                  Jan 25, 2022
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                  Address: Hubli Dharwad

                  INMF company Website verify please do it fast we need urgent for start the payment gateway please as soon as possible try to verify soon.
                  PayUMoney customer support has been notified about the posted complaint.
                  Dear Merchant,

                  Please raise your concern through help.payu.in for assistance on this.
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                    Sahilpahuja
                    from Delhi, Delhi
                    Jan 23, 2022
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                    I have been a victim of a fraud by a merchant through pay u. Merchant disappeared after taking the money and since then I have been trying to approach payu but no one has replied since September last year.
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                      Sreya Mitra
                      from Kolkata, West Bengal
                      Jan 22, 2022
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                      I have made two payments to a merchant Peeperly.com online on 1st Jan 2022. The first payment was made through PayU and was unsuccessful and hence I made a 2nd payment through CC Avenue which was successful. But when I checked my bank account, both the money were deducted from my account. I raised a ticket with the merchant and they contacted PayU for a chargeback request. PayU confirmed a chargeback request was raised on 17th Jan 2022. But I have not received anything yet. I contacted my bank and they clearly stated that since we are the beneficiary bank, we do not have anyway to track the money until it is credited on your account. It is the sole responsibility of the paying bank to check the chargeback status. I then got in touch with PayU but I am getting no response. The amount was Rs. 4497 made on 1st Jan. Transaction ID was [protected] . Please help. I have attached the transaction details from the merchant and my bank statement as proof below.
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                        Vidhupratap
                        Jan 22, 2022
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                        The payment is successful but the product has not been delivered. Also no contact details available for the seller except the name (i.e. hadiya rekhaben b).
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                          Dpgupta09
                          from Rohtak, Haryana
                          Jan 21, 2022
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                          Respected sir
                          Refund initiated to you by vlebazar as on 13/01/2022
                          Transaction id [protected] but till date not credit in my account so that please refund my amount 1499 in my account
                          PayUMoney customer support has been notified about the posted complaint.
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                            Divit Arora
                            Jan 20, 2022
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                            I have placed order from woolens.com on 8th January 2022 . I received transaction id [protected] and is said order is placed to YOGENDRA SINGH. I have not been given any further details.. Please refund my money..
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                              Sagarbisht77
                              Jan 20, 2022
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                              PayUMoney — transaction was failed but money is not refunded
                              I payed at ubter polytechnic registration nad money deducted but the transaction failed

                              Transaction id : 22000003
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                                INTURI SIVA PRASAD
                                Jan 19, 2022
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                                Address: 5-176, seetharamapuram, Vatluru, pedapadu, West Godavari,AP, andhra pradesh, 534007

                                UPI Payment ID:[protected]
                                PayUMoney customer support has been notified about the posted complaint.
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                                  Souptik pal
                                  Jan 17, 2022
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                                  Hi,

                                  I purchased items worth ₹15, 106/- on 4th Jan, 2022 from www.allureherbal.com with the order id: #[protected]. The money got deducted from my account but the order was not placed.
                                  I also contacted with the Allureherbal owner and she said she didn’t received the amount in her bank account.
                                  I also contacted PayU India and they shared me
                                  1. PayU Transaction id : [protected]
                                  2. Merchant order id :[protected]
                                  3. Product info no. : [protected]
                                  4. Merchant UTR : N[protected]

                                  Please kindly process my refund as soon as possible.
                                  Attaching the screenshot for your reference.

                                  Thank you
                                  +3 photos
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                                    Vaibhavraheja2884
                                    Jan 17, 2022
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                                    Website: payu.in

                                    PayuMoney is a fraud company, I have a merchant account on payu, where around 11000/- around amount on their portal which they are not settling from last 10 months. And i had locked various tickets on their portal but no one is responding till yet. I want everyone to aware about this fraud portal and never integrate any of your website with them to receive online payment. and I’m still fighting with them and i will till then i will get my hard earned money.
                                    PayUMoney customer support has been notified about the posted complaint.
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