PayUMoney Complaints & Reviews

I Nalla Sai Nanda Naveen have not received my payment receipt after the transaction is successful
Transaction ID is[protected]
gmail- [protected]@gmail.com
Phone no - [protected]

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 6, 2021

Verified Support

Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.

Regards,
Team PayU

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I Nalla Sai Nanda Naveen didn't receive my payment receipt of Rs 7681.28/- my transaction ID is[protected] I have to submit the payment proof to my college please it to my [protected]@gmail.com
Please respond as soon as possible 🙏

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I Nalla Sai Nanda Naveen didn't receive my payment receipt of Rupees 7681.28/-
I have to submit my fee receipt as a proof of payment in my college my transaction ID[protected]
My mobile number is -[protected]
Please send my fee receipt to my mail-
[protected]@gmail.com
Please respond to my request as soon as possible

PayUMoney customer support has been notified about the posted complaint.

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 7, 2021

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

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Address: Parroi pendari bujurg siddharth nagar

My number plate up58 m1193 2helar up58 b4393 alto car not recive but payment don refund my money back same acount

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I have purchased 310+310 diamonds for INR 240.But i didn't receive any diamonds.please refund my money or send me 310+310 diamonds for my free fire id [protected].

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L

likith sai kalyan

Aug 5, 2021

please send me i need them very much. my freefire id [protected]

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PayUMoney Customer Care's response, Aug 6, 2021

Verified Support

Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.

Regards,
Team PayU

likith sai kalyan's [Complaint's author] reply, Aug 14, 2021

Transaction Id 13730633989
Bank Reference Number IGALRAHDU5
PayU Transaction ID 5507220
Secure Icon
gmail:[email protected] phone:8008885831 pls resolve the issue as soon as possible and send me the diamonds to my garena account my id 1596123339

L

likith sai kalyan

Aug 14, 2021

please resolve the issue.

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 16, 2021

Verified Support

Hi,

Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 5507220 in order to get the status at their end.

Regards,
Team PayU

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I have ordered some items in online. The amount was gone to payu money of rs 998. Order placed but still not delivered to me. They not picking up the call. And it is switched off. So kindly issue my refund

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 5, 2021

Verified Support

Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.

Regards,
Team PayU

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I'll be a great day and night and night and night and night and night and night and

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I paid a semester fee using PayUMoney...but i did not receive a payment receipt...

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 5, 2021

Verified Support

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or for receipt-related assistance.

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Address: 50pallivasalstreet tirukoilur

Sir..i had paid money to hilaptop.com thru your gateway on July 11..time 7.17 pm..order payment I'd..[protected]
Merchant I'd..[protected].
The same day I got mail saying that my transaction was successful..but didn't get paid mail from hilaptop.com..wen I contacted hilaptop.com they said that amt has not been received from pay u money and they told me to contact pay u n they gave one no...wen I contacted pay u they said that my money ll be transferred to hilaptop within two days..but till now my money is not been transferred n wen I call that no it's being busy...n not reachable.. kindly help me in this covid time it's been difficult for me to earn money..I m request ing you kindly transfer my money to my account..pls ..pls..r otherwise I have to complaint to cyber crime police...

Sep 11, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2021

PayUMoney Customer Care's response Hi, please feel free to raise your concern through the below-mentioned link. Hope this helps.
https://help.payu.in/raise-ticket

Verified Support

Aug 09, 2021

PayUMoney Customer Care's response Hi,
As checked the Given transaction was already settled to you with UTR number HDFCR[protected] on 13th July itself. Thanks!

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Website: Payumoney

Free fire dimond top-up success but dimond not received
Please send me
Yesterday night recharge 80 rupees but not received

Sep 5, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Aug 05, 2021

Updated by Oviya sree Sree Please send me my dimond

Verified Support

Aug 05, 2021

PayUMoney Customer Care's response Hi!

Apologies for the inconvenience. As checked, this is a successful transaction via PayU Id - [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on anup.ninja.[protected]@gamil.com for further assistance with your query.

Regards,
Team PayU

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D

Diwakar Gurdwan

Sep 6, 2021

Plz return my money back

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PayUMoney Customer Care's response, Sep 7, 2021

Verified Support

Hi, we are here to help you. Please help us understand your concern along with the needful datails through help.payu.in for assistance.

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Hello bhai but not tomorrow but it will have to be able to make it

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Address: Pratapgarh

Website: Sir please refund my money

Sir Maine 40 rupye ka top up Kiya tha but diomond has not received sir please refund my money

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 5, 2021

Verified Support

Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.

Regards,
Team PayU

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Address: Transaction id - 0000121511457691 and 00001215102445005 scanned copy of bank statement attached. Transaction date- 03/08/2021 amount debited- 110050

I had undergone online fraud of Rs.110050 today on 3rd August 2021 approximately 5pm in the evening.
I will submit details of the fraud in the application tomorrow. Till then I expect quick action and help from your side. The details of the transaction is attached hereby. And please stop this transaction if possible..

Details are as below:
Transaction date-03/08/2021
Total Amount debited- 110050
Transaction id - [protected] and [protected]
Phone number used for transaction- [protected]

scanned copy of bank statement attached.

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Sir, I k.vijayababu on 04th august of 2021 tried to book 05 tickets for tajmahal with mausoleum worth 1225 rupees.amount deducted from my account but ASI page shown expired and tickets not generated, he deducted amount is refunded so plz sove my problem and make refund amount to my account...

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Website: click-n-buy-1.myshopify.com/collections/womens-nightwear/products/fs-1016

I have placed an order worth 2952rs and after transaction they have sent just one msg as submitted below
Hi Sanjana, thanks for your purchase of Rs2, 952.00 from Click N Buy-1! (#1632) click-n-buy-1.myshopify.com/[protected]/orders/d0e5f54c7581d5ab55fab38da9047821A...⇄ I have not received order no nothing and now the site diseappers they are just doing fraud just check with this and refund my amount back .

PayUMoney customer support has been notified about the posted complaint.

Aug 05, 2021

Updated by Sanjana pp Please do check this image as well

Aug 05, 2021

Updated by Sanjana pp Please follow up with my issues and refund my amount back

Verified Support

Aug 05, 2021

PayUMoney Customer Care's response Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.

Regards,
Team PayU

Aug 05, 2021

Updated by Sanjana pp Thank you shared everything via help.Payu.in please help me getting my amount back from those frauds please

Aug 06, 2021

Updated by Sanjana pp Please look into my issue and resolve it as soon as possible please refund my amount back from those fraud merchants

Aug 06, 2021

Updated by Sanjana pp Please do respond

Verified Support

Aug 07, 2021

PayUMoney Customer Care's response Hi,

Please share the ticket ID so that we can look into it for you.

Regards,
Team PayU

Aug 07, 2021

Updated by Sanjana pp RP[protected] This is my ticket I’d please do check and refund my amount as soon as possible

Aug 07, 2021

Updated by Sanjana pp I have even updated all proofs with you please help in a proper way and refund us our amount back

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Hi, there was a transaction on 19th July 2021. but still, now I didn't receive the settlement amount. It's still showing in progress.

transaction-id: [protected]

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 4, 2021

Verified Support

Hi! Apologies for the inconvenience if something went wrong. Request you to raise your concern via help.payu.in and our respective team will assist you further with your query.

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I had undergone online fraud of Rs.110050 today on 3rd August 2021 approximately 5pm in the evening.
I will submit details of the fraud in the application tomorrow. Till then I expect quick action and help from your side. The details of the transaction is attached hereby. And please stop this transaction

Sep 12, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Aug 05, 2021

Updated by Pranalij Details are as below:
Transaction date-03/08/2021
Total Amount debited- 110050
Transaction id - [protected] and [protected]
Phone number used for transaction- [protected]

Verified Support

Aug 05, 2021

PayUMoney Customer Care's response Hi, we are really sorry about this and totally understand your concern over here. We'd suggest you to raise this immediately to the Cyber Cell office and they shall assist you further.

Please note, that all transactions processed through PayU payment gateway are processed with a Two-factor authentication mechanism. All the transaction/s are processed only after the 2nd-factor confirmation like OTP/PIN/Online password from the customer’s end. Also, there is very less probability of stopping/reversing such transactions. Never share your card number, CVV, PIN, OTP, Internet Banking User ID & Password and UPI details with anyone via any means. Sharing these details can lead to unauthorized access to your account and PayU will not be liable for any loss arising due to any such unauthorized transaction/s. In this unforeseen situation if you need the details of the transaction/s or want this to be investigated further, please raise your query to the nearest Cyber cell office and they shall facilitate you on the further process.

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I was processing a Payment on aictsd, Then I click on proceed then an error cam checksum failed

Sep 9, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2021

PayUMoney Customer Care's response Hi, please feel free to raise your concern through the below mentioned link. Hope this helps.
https://help.payu.in/raise-ticket

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Sir, I had paid an amount of 7518.88 /- through payumoney but I didn't get payment receipt to my mail it is very important for me I need to submit in my college please send receipt to my mail as soon as possible
Transaction I'd[protected]

Thank you

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 4, 2021

Verified Support

Hi! You need to contact merchant directly for payment receipt.

Regards,
Team PayU

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Website: www.niceshirt.live

This is the message i got:

Transaction No. [protected] for Rs 199.00 done for SareeZo has succeeded from payu team.

Please look into this and help me to get my money back.

Please reply back to my email address:
[protected]@gmail.com

Thank and Regards,
Ranjith

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R

Ranjiths96

Aug 3, 2021

Transaction date: 29th July 2021
Transaction id: [protected]
Transaction time: 13:29 IST
Amount:199₹

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PayUMoney Customer Care

from Gurgaon, Haryana

Aug 6, 2021

Verified Support

Hi,

Hi,
Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - [protected] in order to get the status at their end.

Regards,
Team PayU

PayUMoney Complaints & Reviews

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PayUMoney reviews & complaints page 49

I don't have my payment receipt

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I did not get my payment receipt

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Didn't get my payment receipt

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Number plate

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I paid money but diamonds are not credited

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Amount debited

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Call help Center 9339555291 support PAYUMONEY

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Receipt for transaction

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Money debited from my account but not paid to merchant account

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Free fire diamond top-up success full but diamond not received

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Call help Center Support 09339555291 the PayUMoney

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Come back my money

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Online fraud with link

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Asi amount deducted but page shows expired..but amount not refunded

Https://click-n-buy-1.myshopify.com/collections/womens-nightwear/products/fs-1015

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Settlement money not received

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Online cv fraud

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CheckSum Failed

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Complaint on Payment receipt

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My money got debited

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