PayUMoney Complaints & Reviews

I paid to Khushi Brands Hubb, Karol Bagh, New Delhi, on an online paying URL- PAY U money build website of his brand---https://www.payunow.com/jaybirent-- he shared for the purchase of car stereo, Mr.Rohit Singh identified himself as the owner of the firm, contact no: [protected], he already taken the settlement of the amount Rs.8909/ on 3rd May- vide settlement id T30037 from Pay u, however he stopped responding to me next day onwards, though he is reading my watsapp messages.Attaching the screenshots of the credentials he shared, and of the payments done-- for your perusal...As he is not refunding the money, nor he is supplying the item, and he is alive.Since the payment gateway is on PaYU money along with his item description only i trusted and paid the amount via credit card...Please help me out and do the needful for a refund, worst case atleast close his account, warn him on his fraudulent act...

--Thx,
Jeev Alexander
[protected]
[protected]@gmail.com

One Mr. Mukesh Kumar Raigar was call me. He was the one of the employee in payumoney. One voucher was credited in your phonepe from the payumoney. First You will pay the money aound 7000 ruppees . Then you get the voucher. My wife was send the money from her IOB bank through the help of phonepe. After the transaction mukesh is not responding anything. Will You please refund my amount.

Rs not be add power bank because rs deduct in the account

Dear payu team,

Yesterday on 5/5/21 I had done online shopping, payment successful but order place confirmation not received on my mobile or Email, you are requested to refund my money on urgent basis, following are the details.

Transaction no.[protected]

Transaction Amount: Rs 4499.28

Transaction Date : 05/05/2021

Also this is happening to many customer you are requested to take action against seller/merchant...

Thanks Regards
Samadhan Patil

I ordered frm zara and paid thro upi which was accepted by citruspay. But is not recieved by zara itself. Kindly look into this matter i need the refund ASAP
Transaction date-3 may 2021 at 10:27pm
Email id- [protected]@gmail.com
Phone no- [protected]
Card no- 6080 32XX XXXX 8644
Paid via paytm

On date 4/5/2021, I paid rs.2125/- to msu exam fees portal through Payu. The amount has been deducted from my account but the merchant hasn’t received the payment and shows transaction pending. The transaction detail is enclosed in the picture. Kindly, refund at the earliest or update me on the transaction process and where it is stuck.

I did the wrong payment please cancel the payment.

I have top-up this web site but not receive my top up
#[protected]

A payment was made on May 2nd but the amount was not credited to my bank account or any further information provided. I tried refunding the amount to the original source, but now it shows the settlement is on hold. There's no way to reach customer care or the company and my money is stuck when I urgently require it!

I received a call from one person that he is willing to take my house on rental basis and wanted to deposit the advance amount. he wanted me to accept a request from payumoney initially for Rs 5 which i got back and second time sent a payumoney request for Rs 10000 and without being aware of his fraudulent intention, i accepted and rs. 9999 was deducted from my account thrugh google pay. I request you not to credit the amount in the beneficiary account as i am lodging a cyber police complaint. please do help to get back my hard earned money.

On 25 April I saw a ad in Facebook digital world solution for data entry job and paid 299 rs through payu transaction ID [protected] in the name of shivam srivastava still now no response I think they r fake .please follow their activities and save others from these fraud thank you

On date 27, I paid rs.923/- to NBSE school portal through Payu. The amount has been deducted from my account but the merchant hasn’t received the payment and shows transaction pending. The transaction detail is enclosed in the picture. Kindly, refund at the earliest or update me on the transaction process and where it is stuck.

I have paid IICD fees of Rs. 1, 60, 000/- Payment ID[protected] but convenience fee charges 5871.86 instead of 2298.14/- therefore please refund excess charged convenience fees.

Ticket Id: EV[protected], RA[protected], GC[protected], even after submitting all necessary documents by merchant deesha enterprises id.: 7029729 and confirmed by end user about the same to payU, payU is not doing settlement .
total 300000 is still hold by PayU and now we feel cheated.

thanking you

I ordered a mobile phone from website shopmymobile.in with transaction ID[protected]. On successful transaction order details didn't come on email and mobile. Mobile number given by merchant is switched off. Searched on internet found fake and fraud website. So ban the site and take needful action against fake and fraud company. Cancel my order and refund amount back to me.

Sir,

i paid electricity bill to PSPCL with transaction id [protected] of Rs. 363397.00- dt 14/04/2021.

as per pspcl such amount not received to merchant. Results i have to face in conveyance and financial loss . Kindly send id and reference with merchant transaction.

Because pspcl have not received payment, they have ordered to cut the connection, kindly help me and resolve the issue at the earliest.

My amount was on hold 29000, why they put on hold also dont know in this corona situation this payu is troubling me alot please settle my amount immediately
my ticket number is E[protected]

I am using payu money from 15 days in the starting some amounts got settlement successfully, all o[censored]s sudden 29000 put on hold for security, if you pht for security purposes this is not the correct process, literally you are troubling the customers and irritating, and this is not a small amount for your confirmation, i raised a ticket and daily following with my messages till now no bloody pay u people not responded to me, is it joke for them i dont understand, i already mentioned all screwn shots of my transcation amount details which i collected from my customers and updated but no response i need call back immediately, otherwise i decided to file a case on pay u with high priority and i decided not to use pay u applocation any more worst service.

Sir,

i’m paramjit singh paid electricity bill of paramjit enterprises .With reference to above transaction id . I have paid my electricity bill to pspcl rs.350920/- dt 25/03/2021. Payu id
3299666 and bank reference no.[protected]

as per pspcl such amount not received to merchant. Results i have to face in conveyance and financial loss . Kindly send id and reference with merchant transaction.

Because pspcl have not received payment, they have ordered to cut the connection, kindly help me and resolve the issue at the earliest.

Also send me mail regarding it on [protected]@gmail.Com. As you have already blocked my messages to your mail and i have attached picture of it.

Regards
paramjit enterprises

I have made payment (transaction id is 889863) of INR 3582.00 at PAYU Money on card ending 3095 on[protected]. No order has been made and no confirmation either. Kindly refund the money back into my account. As this is a trusted portal i have been using, am really looking forward to refund.

Thanks and regards
Farida