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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 8

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R
Raj Nandani Kumari
Feb 1, 2023
Feb 2, 2023
This thread was updated on Feb 2, 2023
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Refund amount from ignou

I got mail from ignou tha refunded sucessfully but amount not credited yet. Also I complaint her 2 times but no action taken. I sent so many mails to IGNOU but no response. I am very disappointed. It was huge amount 8100. Please help me .
I attached the screenshot of receipt ....
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H
Harish Surwase
Jan 25, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
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PayUMoney Fake Tirupati website

My name is Harish Surwase. I just now booked ticket through http://tirupatidarshanbooking.org/
Which is fake website. Payment gateway was used was payu. Please note the details, email me on harish.[protected]@gmail.com for further details.
Payu should ban these fake websites to use the services. Payu seems like fake payment gateways who allows any third party fake people to use the services. Please return my money.
My BHIM...
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D
Dreamhun
from Delhi, Delhi
Jan 23, 2023
Jan 26, 2023
This thread was updated on Jan 26, 2023
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This Fraud payment Gateway please DO NOT Use this

Dear Sir As i have registered legal complaints against PayUmoney Payment Gateway my complaints Docket Number is 4209357

i was trying use this payment gateway for my business so i did sign up/ and submit all the documents like My pan card Details company's account etc.. but they didnt even verified my company account and before accepted any payment from the customers i want to be sure that they are genuine or fake so did TEST...
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S
Sahilgoyal07
from Fatehabad, Uttar Pradesh
Jan 21, 2023
Jan 24, 2023
This thread was updated on Jan 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Against IORP EXPLORER...My payment deducted from my account at twice B.com Fees not credited and debited payment to payu company

Rs. 4250.15 on 20 January 2023 at 4.31 pm
And 2nd payment at 4.37 pm .. I payment to Kurukshetra university for bcom fees I click website of kuk and login it and i go to fees transaction payment mode on paytm but i don't know payment debited from my account and paid to IORP EXPLORER suddenly
And no payment fees debited from Kurukshetra University and no other transaction

1st payment
transaction ID 884611ef90fc8ce4b796...
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C
cheeroot
Jan 17, 2023
Feb 3, 2023
This thread was updated on Feb 3, 2023
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Lack of response to tickets for website verification

Address:B4/504 Arakere Mico Layout, BG Road Bangalore Bengaluru (Bangalore) Urban Karnataka 560077

We have raised several tickets over the last 3 months to complete our website verification. The last one has been pending for over 10 days now. There has been no communication from your team so far. The funds in my PayU account have been stuck pending verification. Ticket screenshots below

Merchant ID (MID): 6323938
Email ID: [protected]@gurulight.com...
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A
Alciana
Jan 17, 2023
Apr 19, 2023
This thread was updated on Apr 19, 2023
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I ordered one product but I don't have any other status

I ordered one product using payUmoney but I didn't get any order I'd or Order status I don't know my order is coming or not if it is not coming I am requesting you to refund me the amount...
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R
Raj Nandani Kumari
Jan 12, 2023
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Refund is not sent to my bank account

I got the mail from payu that money successfully refused but money is not credited to my bank account. What's the matter . I have attached the mail that I got from payu ....
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S
Sudhir MG
Jan 10, 2023
Jan 11, 2023
This thread was updated on Jan 11, 2023
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My payment settlement on hold and asking me to wait 210 days

TICKET NUMBER - EE[protected]
Merchant ID (MID[protected]
Reply -There may be a chance of getting future liabilities and to cater the same we request to contact us after completion of 210 days from last transaction date.

Why do I need to wait for 210 days are you going to pay the interest for the amount on hold?,

it's not fair to hold your user's money it's like stealing...
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D
Damir1998
from Mannarkkad, Kerala
Jan 10, 2023
Jan 10, 2023
This thread was updated on Jan 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund from ignou (payu)

My sister got email by payu that my fees has been successfully refunded by IGNOU. But she didn't get my fee in my account yet. What's the Matter, why she didn't get the money yet after the status is showing successfull.
How to track the refund.

Merchant Transaction ID[protected] Bank Reference Number[protected] Timestamp[protected]:01:48.802 Refund Mode Back to Source

I added the screenshot also....
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P
princem64
Jan 10, 2023
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Payment Not Transfer

Address:9th Floor, Bestech Business Tower, Near Tatvam Villas, Sohna Road, Sector 48-122001.

Chor Company hai abhi tak paise transfer nhi kiye, na koi call karta or na koi call receive karta. Sare account pending hai, customer ke payment bhi nhi kiye abhi tak. 2 month ho gaye, sare documents le liye fir bhi nhi kiye....
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K
Komprify
Jan 9, 2023
Jan 10, 2023
This thread was updated on Jan 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket raised

TWO TICKETS I HAVE RAISED TILL YET NOT RESPONSES...
TICKET NO Your query has been raised successfully with ticket Id: TR[protected]
Your query has been raised successfully with ticket Id: ZV[protected]
Till Yet not responses.. payumoney really disappointed me.. 4 days over buyers want to refund money .. I want to refund but till yet not show any refund option even money is not reached in my bank account.. how will I refund.....
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R
Raj Nandani Kumari
Jan 8, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Refund amount by IGNOU which is not credited to bank bank account

I got email by payu that my amount has been successfully refunded by IGNOU. But i didn't get my amount in my bank account yet. why I didn't get the money yet after the status is showing successfull.
How to track the refund.

Merchant Transaction ID[protected]...
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K
Komprify
Jan 7, 2023
Jan 11, 2023
This thread was updated on Jan 11, 2023
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Problem not yet solved

I want to refund full amount this transaction Rs.4200.0, for the PayUmoney reference ID:[protected]. . Payee Information: Invoice Description: Amaxon Invoice Number: INVf6c8q2v8i7f230101 Refund this amount original payment source. I am trying to refund this amount but not showing any option I have share with you screen shoot you can check there is no refund option.. you can also refund this amount as soon as possible

I have...
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H
Hrithik7866
from Dehradun, Uttarakhand
Jan 4, 2023
Jan 5, 2023
This thread was updated on Jan 5, 2023
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User locked give me unlock instruction

Hello payU i enter incorrect password so my account locked give me unlock instruction

Thanks...
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V
Vaishali rawal
Jan 4, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
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I have send payment to my university du Aditi vidyalaya from cyber cafe

I have made my payment of Rs 710/- on 14/10/2022 from axis Bank to my university, money has been deducted from account but university saying that it has not received any confirmation mail that transaction are successful neither via mail or text message.
Bank narration is under complained transaction -
[INB/[protected]/CITRUS PAYMENT SOLUTION P]
Account number
[protected]...
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L
Lipakshi dhiman
Jan 3, 2023
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Fraud company payu

Address:Gurgaon

Itne kutte ho sara paisa khaane k tarike hain inke in kutton in aulodon ne pehle tumhara paisa fsa dena hai phir us pr refund k naam pr or paisa loot lena hai itni bdi fraud company hai . Inki parivaar mar jaaye ma baap biwi bache jis dusre k paise se yeh inko kilha rhe hain laanat hai aise logon pr fraud kr k paise loot rhe is se acha bheek maang lete is se jyda paise dete...
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T
Thakur kaushal
from Ghaziabad, Uttar Pradesh
Jan 2, 2023
Jan 2, 2023
This thread was updated on Jan 2, 2023
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Mini laptop

Address:Tigri gol chakkar
Website:Payu

Order not delivered my address my money back...
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D
d2022
from Naini Tāl, Uttarakhand
Jan 1, 2023
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Settlement on Hold and Harassment

Hello, my settlement is on hold since last 20 days. My settlement was made to halt on grounds of risk on my account, whereas PaU Themselves have done my KYC, I have already told that I am a tuition teacher and students have paid for their class fees via credit card. I can't generate an invoice for the same. Now PayU is threatening me that they will not settle my amount. This is illegal and unethical from their end, why was my account verified...
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M
Mayank230692
from Shivpuri, Madhya Pradesh
Jan 1, 2023
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Amount deducted on Taj Mahal ticket booking but ASI Portal showing Payment Failed

Address:Shivpuri Madhya Pradesh
Website:asi.payumoney.com

PAYUMONEY - asi ticket not generated
But amount deducted on
31 December 2022

I have tried to book 4 online tickets
for Taj Mahal, Agra from the QR code available in the monument.

I opened website and made payment of rs. 1001.26 using my Amazon pay wallet.

I approved the payment from Amazon Pay App.

Amount is deducted from the bank account but tickets not generated...
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P
Prachi V Kulkarni
Dec 30, 2022
Dec 30, 2022
This thread was updated on Dec 30, 2022
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Payment Receipt pdf file Not Received

I have paid Rs. 1720 on 30/12/2022 for VTU examination through PayUMoney and I have received an email confirming successful transaction but I haven't received the Payment Receipt.

My payment ID is[protected]...
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