PayUMoney Customer Care
PayUMoney
Website: | www.payumoney.com |
Address
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32 Gurgaon Gurgaon District Haryana India - 122002 |
Customer Care Phone Numbers and Contacts
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Good news! We have a good connection with the company and they're good at resolving user complaints.
PayUMoney related photos (959)
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Payment not received
PayUMoney Complaints & Reviews
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PayUMoney — Address and account no. not provided of merchant
Please provide me address and bank details of fraud merchant as given below
www.mahadevtyres.com
www.mahadevtyres.com
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This is ganesh from tamilnadu. Ph.no: [protected]. I am purchased shared charger plan and invested my money in that according...
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PayUMoney — Transaction not updated on website
Respected Sir,
Today i have make an transaction of Rs. 500 from my ICICI credit card on ddekuk.ac.in for payment of my fee by yours payment gateway.
I have devoted of Rs. 500 from my credit card but this transaction does not updated on website.
I have called ICICI bank credit card department for the same.
They provide me following transaction related reference number & ask me to contact you for the transaction updates .
Details are as under -
Merchant transaction number - PAYUPAISA47777
Authorization number - 325022
Please resolve the issue as fast as you can.
Regards
Sunny Rathi
Mob. No. [protected]
Today i have make an transaction of Rs. 500 from my ICICI credit card on ddekuk.ac.in for payment of my fee by yours payment gateway.
I have devoted of Rs. 500 from my credit card but this transaction does not updated on website.
I have called ICICI bank credit card department for the same.
They provide me following transaction related reference number & ask me to contact you for the transaction updates .
Details are as under -
Merchant transaction number - PAYUPAISA47777
Authorization number - 325022
Please resolve the issue as fast as you can.
Regards
Sunny Rathi
Mob. No. [protected]
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Feb 09, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hi! We are not able to trace any transaction with the given information. Please share below mentioned details via help.payu.in for further assistance.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Hi! We are not able to trace any transaction with the given information. Please share below mentioned details via help.payu.in for further assistance.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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PayUMoney — Transaction number not received but amount deducted
Transaction number not received but amount deducted from my internetr banking yono sbi and now i didnt get the challan and reciept from the college
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PayUMoney — I transferred colleges fees using payumoney but it not deposit in my bank [Resolved]
My name in payumoney is NINF registered email is it.[protected]@gmail.com but the payment is not diposit in bank after passing two days I transferred 10000 at the date 4th Feb and it showing me date of diposit is 6th Feb but today is 7 Feb and my payment still not diposit in my account please help me I have to pay my fees.
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Feb 8, 2021
Complaint marked as Resolved Money successfully deposit in my account
Feb 08, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hi!
As checked, your settlement has been released today. You will receive the amount in your source account by today end of the day. Please also note, PayU is not a wallet it is a payment aggregator which helps merchant and customer to do online transaction. Request you to stop doing self transactions.
For any further issue, please raise your concern via help.payu.in and our respective team will assist you with your issue.
Regards,
Team PayU
As checked, your settlement has been released today. You will receive the amount in your source account by today end of the day. Please also note, PayU is not a wallet it is a payment aggregator which helps merchant and customer to do online transaction. Request you to stop doing self transactions.
For any further issue, please raise your concern via help.payu.in and our respective team will assist you with your issue.
Regards,
Team PayU
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PayUMoney — I transferred to shopper app but they are not giving back
Payment id:[protected]
I need a refund.I transferred money through payumoney to shopper 5000 rupees
I need a refund.I transferred money through payumoney to shopper 5000 rupees
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PayUMoney — Fraud Transactions on my SBI Credit Card
I have done the transactions of Rs. 20000, Rs. 5000 & Rs. 1000 on 6th Jan. 2021 through my SBI CREDIT CARD. These are the fraud Transactions.
Screenshot of the same transactions is attached herewith
Screenshot of the same transactions is attached herewith
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PayUMoney — Account on hold
Dear team,
I have submitted all the required documents but still account is on hold .
Please resolve and release the payment on priority.
I have submitted all the required documents but still account is on hold .
Please resolve and release the payment on priority.
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PayUMoney — Cheating me, I want refund my money
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PayUMoney — I need my refund. [Resolved]
I bought a product from Vangau Enterprises. And my money deducted from my bank account but transaction failed. And I also didn't received any email or sms about payment ID from ur side. So please refund my money.
Email : udhayanithi.[protected]@outlook.com
Phone : [protected]
Email : udhayanithi.[protected]@outlook.com
Phone : [protected]
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PayUMoney — Payment deducted but not received confirmation
I did a payment via payumoney gateway the money was deducted i didn't received any transaction id or any confirmation email.
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Feb 06, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Same here.
PayUMoney Customer Care's response, Feb 6, 2021
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
Merchant - Vangau Enterprises.
Contact [protected], email : udhayanithi.[protected]@outlook.com.
Transaction date : 05/02/2021
Amount : 469.80
I have attached every photo.
Contact [protected], email : udhayanithi.[protected]@outlook.com.
Transaction date : 05/02/2021
Amount : 469.80
I have attached every photo.
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PayUMoney — Refund and I didn't received any email or sms for transaction ID. [Resolved]
I purchased a product from Vangau Enterprises on 05/02/2021. My money deducted from my account but transaction failed. And I also didn't received any email or sms about transaction ID from ur side. Please refund my amount.
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Feb 9, 2021
Complaint marked as Resolved Refunded the amount
Feb 07, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Oh my God. Really sorry I have deregister that UPI ID.
PayUMoney Customer Care's response, Feb 8, 2021
Verified Support
Hi! As checked, this was a failed transaction via PayU id 12227701205 and the amount for same has been auto refunded via on 07/02/2021. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).
Regards,
Team PayU
Regards,
Team PayU
But I have deregistered that particular UPI ID.
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Hi pay u,
I am a verified merchant on pay u india and my merchant number is 7247946 one of my customer booked...
I am a verified merchant on pay u india and my merchant number is 7247946 one of my customer booked...
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PayUMoney — License
I paid 260 ruppes for learners license but when I type application number to get receipt it is showing me I didn't completed my payment
But my money got debited in my bank account
But my money got debited in my bank account
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Feb 05, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hi!
Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.
Regards,
Team PayU
Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.
Regards,
Team PayU
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PayUMoney — Money problem
I did a transaction at payumoney . The payment was done but I want Pay U Money to refund my money.
The transaction was of rupees 4399,
It was at the time 14:10:26 IST. The website was buy my mobile.in. Please refund my money.
The transaction was of rupees 4399,
It was at the time 14:10:26 IST. The website was buy my mobile.in. Please refund my money.
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Feb 04, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hi!
Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.
Regards,
Team PayU
Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.
Regards,
Team PayU
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I was supposed to get a refund from Zara of the amount ₹ 7, 122 but till now the amount is Credited to my bank account....
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PayUMoney — Fraud transaction ! Process refund
Money has been debited from my account of rupees 30000, it’s fraud transaction.resolve the issue and kindly process refund to same account
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Feb 03, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hey, this is a successful TXN via PayUmoney Payment ID[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end. Feel free to raise chargeback at your issuing bank if the merchant does not revert.
Regards
Team PayU
Regards
Team PayU
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Hi, how can you guys give your payment gateway to be integrated with sites like myflowerapp.com since all they do is to cheat...
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PayUMoney — Refund my transaction amount
Please sir, I request you to refund my money back, this transaction is happening without my permission
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PayUMoney — Online payment of LLR failed
My money got debited but the payment verification has been showing pending in the RTA website...please provide me the refund
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Jan 29, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hi!
As checked, this is a successful transaction via payment Id[protected] and PayU id [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.
Regards,
Team PayU
As checked, this is a successful transaction via payment Id[protected] and PayU id [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.
Regards,
Team PayU
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Latest Resolved
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This is a successful transaction please contact the merchant directly at [protected]@gmail.com for any further assistance.
Regards
Team PayU