PayUMoney Customer Care
PayUMoney
| Website: | www.payumoney.com |
Address
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32 Gurgaon Gurgaon District Haryana India - 122002 |
Customer Care Phone Numbers and Contacts
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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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Complaints
3045
Pending
240
Resolved
1791
Good news! We have a good connection with the company and they're good at resolving user complaints.
PayUMoney Complaints & Reviews
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200rs for paid but not received no diamonds of my free fire account why not
Please give refund of my money or diamonds...
Please give refund of my money or diamonds...
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I top up for 80 INR in the category of free fire and the amount debited from my account. But I didn't get the diamond I do...
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PayUMoney — I need my money back
Have paid 400.rs to payumoney to get diamonds in free fire but i didn't get any diamonds yet.i want my money
back.please refund my m
back.please refund my m
Read full review and 2 responses →
Aug 21, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hi,
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
Hi,
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
2 Comments
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My recharge will be successfully but I can't receive the the diamond...
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PayUMoney — Diamonds from freefire
I have paid 150.rs to payumoney to get diamonds in free fire but i didn't get any diamonds yet.i want my money
back.please refund my money
back.please refund my money
Read full review and 2 responses →
Aug 21, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hi,
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service-related issues.
Stay Safe, PayU
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service-related issues.
Stay Safe, PayU
Hi,
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service-related issues.
Stay Safe, PayU
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service-related issues.
Stay Safe, PayU
2 Comments
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Dear all
This is to inform you that I had placed an order from facebook for some kids clothing.
br...
This is to inform you that I had placed an order from facebook for some kids clothing.
br...
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PayUMoney — A fraud happened with me I want to apply for refund
I have purchased some services from an app and i have been cheated, i was not given the servises assured by the app.
i want to request for refund of credit card, netbanking and some upi transactions
Transaction. Transaction I'd.
date //. ( UPI ref. id )
1) 20 Aug 21 [protected]
2) 18 Aug 21 [protected]
3) 16 Aug 21 [protected]
i want to request for refund of credit card, netbanking and some upi transactions
Transaction. Transaction I'd.
date //. ( UPI ref. id )
1) 20 Aug 21 [protected]
2) 18 Aug 21 [protected]
3) 16 Aug 21 [protected]
Read full review and 1 responses →
Aug 21, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
1 Comment
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PayUMoney — Chor bank
Shoppingmanistore ek chor App hai usne mera paisa liye hai... Or Mera saman v nhi diya hai... Usse mera paisa dilba dijiye
Read full review and 1 responses →
Aug 20, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
1 Comment
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PayUMoney — Passport payment refund
Transaction ID:AD0620ED14AB2356
AMOUNT Paid: 2995
order date:[protected]:38:24
my contact no. [protected]
sir,
please refund my payment
and cancel my application
AMOUNT Paid: 2995
order date:[protected]:38:24
my contact no. [protected]
sir,
please refund my payment
and cancel my application
Read full review and 1 responses →
Aug 20, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
1 Comment
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Hi,
I had ordered 4 cloths for kids on13th aug 2018 .i paid rs. 796 via payuib .
Kindly refund or despetch...
I had ordered 4 cloths for kids on13th aug 2018 .i paid rs. 796 via payuib .
Kindly refund or despetch...
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Hi PayU Team,
My Payu Merchant ID : 8121379
We are facing this following issues "Payment Settlement...
My Payu Merchant ID : 8121379
We are facing this following issues "Payment Settlement...
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PayUMoney — Bgmi uc purchase stuck [Resolved]
Hello i have purchased bgmi uc for 480 INR.still have not received uc .
Transaction id is [protected]
Pay u...
Transaction id is [protected]
Pay u...
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Please refund my money back the payment was done but not reflected any diamonds to my account waste of time and money plz...
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PayUMoney — Passport payment
Payu service is fraud
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3 Comments
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PayU — Top-up diamond in free fire
Hello! I top-up diamond in free fire of rs 400 and the transaction was successful but I didn't get diamond in my id.
My reference number for payment is[protected]. Please solve my issue.
My reference number for payment is[protected]. Please solve my issue.
Read full review and 1 responses →
Aug 19, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
1 Comment
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PayUMoney — PayUMoney Beware merchants, payumoney is a fraud payment gateway
Payu money is a fraud payment gateway. They are not sending our money in bank account. They have kept my nearly 1.5 lac with them from last six months. I thing Everyone should go to RBI to lodge complaint against them.
So RBI should cease their bank accounts to stop this big scam.
Plz help me to get my hard earning from this company.
My merchant Account contact number is [protected]
So RBI should cease their bank accounts to stop this big scam.
Plz help me to get my hard earning from this company.
My merchant Account contact number is [protected]
Read full review and 3 responses →
Aug 19, 2021
Complaint Status
PayUMoney customer support has been notified about the posted complaint.
Hi, please feel free to raise your concern through the below mentioned link. Hope this helps.
https://help.payu.in/raise-ticket
https://help.payu.in/raise-ticket
Hi, we would like to inform you that we have forwarded your request to the concerned team regarding the pending settlements. They will get in touch with you shortly.
I have raised new ticket. for pending settlements. Plz solve the problem so that we again start using payumoney.
PayUMoney Customer Care's response, Sep 3, 2021
Verified Support
As checked, your account stands completely live with us. Let us know for any other assistance.
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Latest Resolved
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