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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 81

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S
Sureshbabu Sodadasi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount mistakenly remitted. Kindly arrange the amount to be refunded.

Address:O/o. Director of Sugar & Cane Commissioner, Tadepalli, Guntur district, Andhra Pradesh

I have paid Rs.5892-00 through payment Id[protected] with Marchant Order Id-[protected] on 07/10/2020.

Since, the amount paid to the wrong Head of Account, the amount could not be credited to the Head of Account to which it was intended.

Hence, I request that the amount of Rs.5892/- may kindly be refunded at the earliest. (Amount paid from HDFC Bank Account pertaining to A.B.Srinivas, Cell No.[protected])br...
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Address:Gurgaon, Bangalore, Mumbai

I wish to delete my credit card information which is stored with Payu. There is no option provided on their site.
This is a data privacy issue and they should provide consumer the option to delete their credit card information if they do no wish to store it.
Please help....
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S
Sherlock221
from Powai, Maharashtra
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Money debited but order not placed

I was placing an order on netmeds.com after entering the otp, I got redirected to a page saying "cm90003: duplicate record". My money got debited but my order was not placed. There is no history of transaction on the netmeds website....
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Address:North Mandiri, Chhakkan Tola,Near Devi Asthanjoqa

Today I was paying for my electric bill through payu money.A sum of rs.21937/ was deducted from my Bank account but could not be transferred to sbpdcl....
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Y
yog kumar
from Meerut, Uttar Pradesh
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Phone pay

Address:Sarsol murgamandi gt road aligarh

Consumer Message :Dear sir, dominos k ek worker nai mere pass call ki dominos k regarding costumer refund k baat Hui uss worker fraud giri or apne quick support k throwmere 3098rps debit KR va diye phonepay gift card k throw mere account s 3098rps debit kraa Diya 19/9/2020ko debit hue pessai uss worker khilaf turant action lijiye uss worker ka no hai .. [protected] is no PR call ayi isne btaya dominos ki tarf s baat KR rhe hai plz isk kilaaf...
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G
Garvitkulshrestha
Jan 1, 2023
This thread was updated on Jan 1, 2023
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ASI ticket not generated but amount deducted

I have tried to book 2 online tickets for Akbar's tomb, agra from the QR code available in the monument.
I opened the website and made payment of Rs. 40 using my upi id.
I approved the payment from BHIM app.
Amount is deducted from the bank account but tickets were not genereted and payment page showed that payment failed.
I request you to pls look into the matter and refund my amount.

Transaction...
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S
Sanjeevani herbals
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transferred Rs. 1299/- to "BIZTOROCK INDIA" instead of " The Divine Touch"- Re-fund

Address:Sreekala Mohan, Managing Director, Sanjeevani Herbals, Vattiyoorkavu

Sir, We have wrongly Transferred Rs. 1299/ to M/s biztorock india, instead of The Divine Touch towards consultancy charges. We have transferred the amount after giving our phone number and E- mail ID. No message received acknowledging the receipt of the amount. We have filed a Complaint in this site vide ID 2728210.
Paumoney customer care team replied that " This is a successful TXN via Pay UMoney and the amount has been remitted...
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A
Azil Saleem
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement not released

My self Saleem I am a merchant on pay u India
2 weeks ago my customer payed 90k through payu link
And pay u saying that they cannot release The payment
My merchant id is 7256579
Now it has been 2 weeks
Still I don’t get the payment
And it’s a huge amount
For such a big business company they not have a phone number or live chat
We want to want one or two day to get reply br...
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S
sunil kumar Sanadhya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra amount deducted during university fee payment

Address:[email protected]

Trans id : SRMISTcf5b51c5327d
Amount : Rs.75000/- ( SRM university Fee) but Deducted Rs.75895.57
Date : 24/09/2020
Payment Through : ICICI Debit card
As per SRM university requirement, Rs.75000/- was to be paid. I paid the amount through my ICICI debit card but extra Rs.897.57/- deducted from the bank, which is TOO HIGH compared to SBI charges ( Rs.14.16/-).
Please look into this matter and refund the excess...
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R
Ravi Shankar Rv
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Didn't get my product out

Address:C/O RAVI DRESSES, AMALAKUTIR ROAD AMALAKUTIR ROAD, KORAPUT
Website:Payumoney.com

Money will deduct but can't received my order
Do solutions as far as possible...
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I s.phanikumar from rajahmundry.i paied electrical bill through net banking, but failed is came, but ammount is debited from account, but recived money from payumoney.
I paid money for East urn power distribution.
[protected]IGAJOQENR5.
But transaction is failed but money is debited from my account.
So please send money back.
My account no
[protected]
SBI Bank
IFSC code SBIN0001014br...
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A
anshul khan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CM90004 - Duplicate Record Error BUT MONEY DEDUCTED

I Registered for BIS recruitment 4 days back,
now i tried to make a payment with debit card for the registration simply
then money has been deducted from central bank but it shows CM90004-DUPLICATE RECORD
i want to get refund for the payment i made
plz help me regarding this
bis registration number[protected]
i contacted bis helpline, he said refund will be come in few days
but
i...
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S
Sanjeevani herbals
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong transfer of Rs.1299/- to M/s BIZTOROCK INDIA-request for refund

Address:Vattiyoorkavu ,thiruvananthapuram

We have transferred Rs 1299/- to M/s. BISTOROCK INDIA on[protected] vide Payment ID[protected] insted of M/s. The Divine Touch. The mistake is noticed today. Hence we request to stop payment to M/s BIZTOROCK INDIA and refund the amount in our Account with SBI, nettayam, Thiruvananthapuram....
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A
Azil Saleem
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlements are on hold

I am a small business and my aunty paid me 90k cc through payu money
But it’s in hold and asking to upload proof of delivery
What to do
I dont have proof of delivery...
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H
Hemlata software
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Amount is not release without any reason

In was create an account as a merchant in payumoney after my some clients make a payment between 16-sep-2020 to 25-sep-2020, approx 50000 inr payment in a satellemt but payumoney not release this amount without any reason and now if we ask about my payment he is use in professional language and not release amount he told me we send a mail to my client and ask about confirmation but still my client not recieved any email form payu side br...
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I wanted to buy membership of an app. The application name is nex money e-wallet. So i paid the amount using payu but when i open the app its still asking for the payment. The amount which is paid by me is rs 1770 and the transaction is successful. Please help me get my money back....
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N
Nasimul786
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Money refund related issue

Address:India

I was add money 1000 rupees. Date 02/10/20 to my online game account. Money was ducted to my account. But not add in wallet. So kindly refund money to my account
Payment i'd:[protected]...
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N
Nasimul786
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted to my account 1000 thousand. but not add to my wallet

Address:India

Money ducted to account but not add in wallet. So kindly refund money to my account...
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V
vijaysinghrathore
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Receipt not generated after transaction

I had made a payment using payu money on dated 6 oct 2020. My payment id is[protected]. My payment was successful but the receipt was not generated....
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S
Sirigineedi Rambabu
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Not sent payment please refund amount 3696.25

Address:1-3-24/22B, VIDYADHARA PURAM , OPP BEZAWADA RAJARAO HIGHSCHOOL.,ARIVIND STREET,, VIJAYAWADA

12 Feb 2020 POS 514834XXXXXX6446 PAY*PAYU MONEY [protected] 12 Feb 2020 Rs, 3, 696.25

Ref no.[protected]
Dt.[protected]...
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