[Resolved] PayUMoney — cancel citrus pay license | |
Citruspay not credit my account and says any reason my many transaction id is not credited in my account My rrgistered contact no [protected]; alternative no - call my this no -[protected] My transaction id - 1f245b518c7947f4afeb1d89e1d581e7 2 transaction id - cd463694df294bfa72f7c5a1b4ac48b 3 transaction id-48a748e0202348acacc29ee609856bd3 4 transaction id-3fcfde13a97c4e[protected]d811880 5 transaction id-16f5ec[protected]f8f82b7ca75afe371 6 transaction id-05ef661960e546a78cf5ddc2db4ff7a9 7 transaction id-87a0527cb76c46c29e99cc1047bea876 8 transaction id-829f85c52f104a37bf3c4b6005fc9128 9 transaction id-d2a758a2b4c64d3e911eb9c24c92ead0 10 transaction id-b98d956efc1c414c9bb1d2bb7fac82ae 11 transaction id -9518cf89d638435faa87c7f020a95816 12 transaction id-dec82fedb7004c178c6f36b024274c94 13 transaction id-91b0cc1f9ba247d097d09affacb7c5c6 14 transaction id-b44d7ef423c14fc5bde0bf41bc945115 15 transaction id-72b1937f1eaa4d10a2d789bd24dad992 16 transaction id - f23354404bd14f71be12e02005253da1 17 transaction id-a74d98c63db94ba1a994632b1b846dbc 18 transaction-00f684f7f34743b9ab6cd3b1f784cd46 Was this information helpful? | |
Dec 8, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Nov 01, 2017 Naincy12's response Transaction is failed but amount, is deducted from the account, of Rs 1029.Kindly look into the matter and provide help. Card last four digit is 5921. transaction was done on 1st Nov, 2017 around 12;00 pm. Kindly see query as the bank is denying to look into the issue as it is concerned with your transaction portal, Verified Support Nov 06, 2017 PayUMoney Customer Care's response Hi Jatin, Your concern has already been addressed over the email sent by you under the case number 01505323. As requested multiple times, please share your updated bank statement to help and assist you further. Regards, PayU Team | |
 3 Comments | |
Comments
I have ordered groceries from hyper market on 12th of September 2017. But unfortunately I didn't get any response from them after several mail to them as well as payu. Pl refund my money
PayUMoney Customer Care's response, Nov 15, 2017
Verified Support
Hi brian,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
I have cancelled my irctc ticket PNR No.[protected] with transaction id:[protected] and cancellation id:[protected]. and it is mentioned amount refunded on 29th Oct 2017. However amount still not credited in my a/c.
PayUMoney Customer Care's response, Nov 15, 2017
Verified Support
Hi Jyothinkumar,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
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Kindly look into the matter and provide help.
Card last four digit is 5921.
transaction was done on 1st Nov, 2017 around 12:00 pm.
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team