[Resolved] Payumoney — company suspicious

 
2 Reviews
Delhi, New Delhi District, Delhi, India
 Raja kh on Jan 12, 2019
I had done an online payment of rs 3190/- through canara bank
Kumara park west branch bangalore wide imps ref #[protected] dt 11/01/2019, in favor of fssaigov.co.in i would request you to kindly stop the transaction, since i find this company as suspicious
Please treat this compliant urgent and request you to take immediate action.
Raja
#53, railway parellel road
Kumara park west
Bangalore

Complaint marked as Resolved Feb 14, 2019

Complaint Status


[Jan 12, 2019] PayUMoney customer support has been notified about the posted complaint.
Verified Support
PayUMoney Customer Care's response, Jan 13, 2019
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Rs 3000 deducted from my account but bank account I need the transaction detail & merchant name for the same.
Ecom Pur/Pay Payments/[protected]/110119/6:26

PayUMoney Customer Care's response, Jan 14, 2019
Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    64%
    Complaints
    1482
    Pending
    0
    Resolved
    946
    location
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    Payumoney - company suspicious