[Resolved] PayUMoney — complaint about refund of money | |
On 8th of jan 2019 i did an online payment to my college through my debit card .amount of transaction is Rs.5059.70.my bank also registered a complaint but they are not getting any response from you.and also my college had not received that amount .so please accept my complain and take a quick action and refund my amount in my in my account. transaction identifier-T266247 Was this information helpful? | |
Mar 16, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 11, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
 3 Comments | |
Comments
I have booked ticket on irctc using my using my visa card but i cancel both ticket on irctc portal its showing money has been refunded back to payumpp but the refunded money has not been credited back to my account. Please look into matter
Refunded id 74332749031903077880189
Transaction id [protected]
Bank Refunded id [protected]
Refunded id 74332749031903077880189
Transaction id [protected]
Bank Refunded id [protected]
PayUMoney Customer Care's response, Feb 12, 2019
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
refund collected, Thank You
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i payed amount of rs 972.98 to rta citizen app of andhrapradesh.Amount is deduct in my account of kotak mahindra bank but payment is not successesful reference number is os payumoney [protected] please verify and refund the amount
yours faithfully
poluru thirumala
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
Please note that this is a successful TXN via PayUmoney Payment Id - 8001131541 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.
Regards,
Team PayU