[Resolved] PayUMoney — credit of money to payumoney but not transferred to guru jambeshwar university fee

Hunnyrelhen

from Panipat, Haryana

Address:

Hisar, Haryana, 125001

Hello sir/ mam,

I had made a transaction of rs 20017.70 from my acc no [protected] account of sbi on 8 th january 2018..

Payment successful from sbi to payumoney but hasn't transferred to gju hisar for fee...

Sbi reference no
Thank you for using state bank internet banking. Your transaction ref no igacrmjru9 for rs.20017.7 on 08-jan-18 13:21...

Plz resolve it as soon as possible either pay it to gju hisar or refund back to my sbi account mentioned above...

Thanks
[protected]@gmail.com
[protected]

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Feb 20, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2018

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id[protected]is successful at our end. The amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 6d165d43a3a857f6e265 in order to get the status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU