[Resolved]  PayUMoney — Did not receive the refund for failed transaction

Hi Team,

I made a transaction through Google Pay app through UPI to Delhivery Private Limited.
This transaction failed and the amount got debited from my account.
I recived the message from Delhivery that the amount will be refunded, however I have not received any refund till today. Kindly look into this issue and refund the amount into my account.
Transaction date: 29 October 2020
UPI transaction Id:[protected]

Thanks & Regards,
Nitesh Mahto
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Aug 8, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, please share the below details for assistance.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card

Regards
Team PayU

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