[Resolved]  PayUMoney — East Delhi Municipal Corporation House Tax Failed Transaction

Address:EAST DELHI MUNICIPAL CORPORATION, DELHI

HI,
On 24th June 2020, I was trying to pay my House Tax INR 1500.98 to East Delhi Municipal Corporation thru PayuMoney. My ICICI Bank Account has been debited for the said amount INR 1500.98 but the same was not credited into East Delhi Municipal Corporation Account. I have also received message from Payumoney that the transaction is failed. Payumoney FAILED TRANSACTION message is attached herewith for your reference please.
Till date I have not received my INR amount 1500.98 into my account as per message(that amount will be credited with in 48 Hrs. in case failed transaction. Shall appreciate your arranging refund of INR 1500.98 into my account.
Thanks & regards
Bankim Saha - [protected] [protected]@gmail.com
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Aug 14, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2020
PayUMoney Customer Care's response
Hi Bankim,

Apologies for the inconvenience.

We are unable to view the transaction details given in the screenshot. Request you to share the clear screenshot of transaction details (Transaction id, amount and date) and we will get this checked for you.

Regards,
Team PayU
Complaint comments 

Comments

Hi,

This is with regard to my failed transaction of INR 1500.98 from my ICICI Bank account towards payment of House Tax to EDMC. Once again I am attaching herewith failed transaction message from PAYUMONEY for your reference. I request your arranging a refund of INR 1500.98 into my ICICI Bank and confirm.

Regards,
Bankim Saha
[protected]
[protected]@gmail.com

PayUMoney Customer Care's response, Jul 22, 2020
Verified Support
Hi Bankim,

As checked, the given transaction has been refunded to source account on 26/06/2020 via ARN 2013985912. Request you to connect with your issuing bank regrading this transaction with the given details for further assistance.

Regards,
team PayU

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