[Resolved] PayUMoney — Failed transaction payment debited refund not yet effected

[Resolved] PayUMoney — Failed transaction payment debited refund not yet effected

K karupps55 from Chennai, Tamil Nadu Sep 23, 2021 Dec 2, 2021 This thread was updated on Dec 2, 2021

I was trying to book refill for IOCL on 11.9.21 at 18.10 hours and was directed to pay Rs.900.5 and I used Google pay to make the payment and the amount has been debited from my State Bank of India SB account but the booking was not completed . The UPI reference id is[protected] I requested IOCL to refund the same but IOCL replied no pending transaction is available with them and asked me to take up the issue with service provider. I request the refund is to be given to my bank account +1 photos Was this information helpful? No (0) Yes (0)
Dec 2, 2021 Complaint marked as Resolved I could not contact payumoney so I used this forum to raise the complaint. Initially there was no reply. Nearly after 45 days I have raised the issue and the refund has been effected within a few hours. I'm really happy to the forum. Thanks a ton PayUMoney customer support has been notified about the posted complaint. Oct 12, 2021 Updated by karupps55 No information about this complaint. Payumoney shall be reminded Dec 02, 2021 Updated by karupps55 Request to follow up with payumoney as no action has been taken Verified Support Dec 02, 2021 PayUMoney Customer Care's response Hi! This transaction has been refunded. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays). Regards, Team PayU Dec 02, 2021 Updated by karupps55 The refund has been received. Thank you for the support
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