[Resolved]  PayUMoney — fraud merchant and payment debited from my account

Address:Removed the website so cant check, Mumbai City, Maharashtra, 500057

Hello,

My name is lipika mitra. I made a payment thru payu to one of the merchants called employments worlds on dec 3 at 11:05 am. Below is the transaction detail. The merchant site seems to be fraud and they have removed the website. My email id is [protected]@gmail.com. Kindly refund teh amount
Order amount rs 3500.00
Payment id [protected]
Merchant order id register
Order date & time december[protected]:05:56 am
Invoice description register
Invoice number inv[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 16, 2020
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
PayUMoney Customer Care's response
Hey,

Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.



Regards,
Team PayU
Complaint comments 

Comments

I have made around 6 transactions in IRCTC thru payU Monay gateway but all 6 got failed and money was debited, its been more than 2 weeks and i am waiting for refund . When can i expect my money back for all the failed transactions.
PayUMoney Customer Care's response, Dec 22, 2019
Verified Support
Hi,

We regret the inconvenience caused.

We request you to share your Payment IDs with us so that we can check and assist you with the transaction status.

Regards,
Team PayU

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information