[Resolved] PayUMoney — fraud transaction auto debit from my current account | |||
My company's current account is constantly being charged by payu for some miscellaneous transaction which is not authorized by our company. The amount which is getting debited is random and does not have any relation with the previous amount. This is happening since past four months and the support team is not at all responsive regarding this issue. How can they charge amount which is not authorized, it is a subject to fraud and is not acceptable. I have lost over ten thousand in the past four months and it won't stop until necessary action is taken Was this information helpful? | |||
Dec 22, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Nov 04, 2017 Nirpesh Roy's response Please refunded in my bank account..
Verified Support Nov 15, 2017 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |||
 2 Comments | |||
Comments
My transaction ID is [protected]
Cancellation I'd is [protected]
Refund bank shows Payumpp
Cancellation I'd is [protected]
Refund bank shows Payumpp
PayUMoney Customer Care's response, Nov 15, 2017
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
3771
Pending
436
Resolved
2132
View all 3771 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information
My transaction id is [protected] and refund id is [protected]. Irctc show this id amount is refunded but my account is not credited.
Plz notice my query and short out as per as possible
Thank's with regard
Gopi S
Mob. No [protected]
Email id - [protected]@gmail.com
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team