[Resolved] PayUMoney — fraud transaction on my credit card | |
There is fraud transaction happened on my credit card on payumoney site. I have blocked my credit card and also submitted complaint in bank and police station. to help police and bank investigation i want to contact payumoney but unable to find customer care number on google or email id email id on sites is coming as [protected]@payumoey.com unable to send email on above address. please provide proper email address or number to contact Was this information helpful? | |
Mar 9, 2020 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 07, 2020 PayUMoney Customer Care's response Hey, Please note that all transactions processed through PayU payment gateway are processed with a Two-factor authentication mechanism. Please note that the mentioned transaction/s were processed only after the 2nd-factor confirmation like OTP/PIN/Online password from the customer’s end. Also, there is very less probability of stopping/reversing such transactions. Never share your card number, CVV, PIN, OTP, Internet Banking User ID & Password with anyone via any means. Sharing these details can lead to unauthorized access to your account and PayU will not be liable for any loss arising due to any such unauthorized transaction/s. In this unforeseen situation if you need the details of the transaction/s or want this to be investigated further, please raise your query to the nearest Cyber cell office and they shall facilitate you on the further process. Regards, Team PayU | |
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