[Resolved] PayUMoney — fraudulent transaction | |
Transactions were fraudulently done by someone using my credit card on 21st June 18 for Rs.8, 701 & Rs.8, 701 by State bank of india credit card ending 9081. Please do not settle these transactions & arrange to refund to credit card. Please help in this regard and also block the user who is indulging in such fraudulent activities. Email : kapil.[protected]@adityabirla.com Was this information helpful? | |
Jul 26, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jun 25, 2018 PayUMoney Customer Care's response Hi, Please note that all transactions processed through PayU payment gateway are processed with a Two-factor authentication mechanism. Please note that the mentioned transaction/s were processed only after a 2nd-factor confirmation like OTP/PIN/Online password from the customer’s end. Also, there is very less probability of stopping/reversing such transactions. Never share your card number, CVV, PIN, OTP, Internet Banking User ID & Password with anyone via any means. Sharing these details can lead to unauthorized access to your account and PayU will not be liable for any loss arising due to any such unauthorized transaction/s. In this unforeseen situation if you need the details of the transaction/s or want this to be investigated further, please raise your query to your bank that has issued your Credit card/Debit card /Savings Bank. Your Bank shall facilitate you on the further process. Regards, Team PayU | |
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Marchant order id-51af9b8054ed93e4b8f5
Payment id[protected]
Marchant name-Chandigard educational trust
Please note that this is a successful TXN via PayUmoney Payment Id - 196760665 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 51af9b8054ed93e4b8f5 in order to get the status at their end.
Regards,
Team PayU