[Resolved] PayUMoney — Garena top up refund | |||
Transaction no .[protected] Pay by _ paytm 80 rupess No top up in my I'd . my money loss. Plzzz refund me Plz Was this information helpful? | |||
Sep 15, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Aug 14, 2021 PayUMoney Customer Care's response Hi! As checked, this is a successful transaction via PayU Id - [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com to get the status at their end. Regards, Team PayU Verified Support Aug 14, 2021 PayUMoney Customer Care's response Hi! Please note, PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. You need to coordinate with the merchant only against your transaction. In case you do not receive support from the merchant, you may raise a chargeback with your issuing bank.
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