[Resolved] PayUMoney — holiday planner - lenovo laptop deal | |||
Dear payumoney team, ' On 6th oct'17, i had done the transaction to hoildayplaner.com for purchase of laptop and payment of rs.9988 was made to gateway payumoney. Order transaction : 522696 Amount : 522696 Date of transaction : 06/10/2017 Pay link : https://prod.trupay.in/TruPay/v3/gateway/direct/HolidayPlaner/9988.00/HPP6151290...⇄ Payment done via sbi credit card Till date my product has not been delivered and there is no response. Following nos are available wih me of hoildayplaner from this no i had got the calls : Contacts no. [protected], [protected] hoildayplaner Email id : [protected]@holidaysplaner.com [protected]@holidaysplaner.com It seems that this holiday planer is fraud company and they are doing fraud, since till date no product has been delivered to me and they are not contactable now. Please do the needful urgently to refund this amount. If no response in 1-2 days, then i shall report to police and cyber crime of payumoney. Regards, Dnyanesh paradhi M-[protected] Was this information helpful? | |||
Dec 18, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Nov 15, 2017 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
3770
Pending
436
Resolved
2131
View all 3770 PayUMoney reviews & complaints
7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
View all PayUMoney contact information
This is to inform you that your payment id: 6474952353 has already been refunded by us with reference number: 20173208768998028. We'd advise you to please get in touch with the issuing bank regarding the same.
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team