PayUMoney — I paid money but diamonds are not credited

I have purchased 310+310 diamonds for INR 240.But i didn't receive any diamonds.please refund my money or send me 310+310 diamonds for my free fire id [protected].
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please send me i need them very much. my freefire id [protected]
PayUMoney Customer Care's response, Aug 6, 2021
Verified Support
Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.

Regards,
Team PayU
likith sai kalyan's [Complaint's author] reply, Aug 14, 2021
Transaction Id 13730633989
Bank Reference Number IGALRAHDU5
PayU Transaction ID 5507220
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gmail:likithsk2006@gmail.com phone:8008885831 pls resolve the issue as soon as possible and send me the diamonds to my garena account my id 1596123339
please resolve the issue.
Hi,

Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 5507220 in order to get the status at their end.

Regards,
Team PayU

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